Sales Support Executive at Magnolia Solutions

About the Job

Magnolia Technology Solutions, a leading business technology solutions provider is searching for a suitably qualified candidate for the position of Sales Support Executive in the Sales & Customer Operations Team.  If you are passionate about sales, are performance driven and are looking to work in a dynamic environment where you will grow your skillsets while adding value to customers, this role is for you. This is a job that will be carried out primarily remotely.

Job Responsibilities

1. Business software sales and marketing
2. Gaining a clear understanding of customers’ businesses and requirements
3. Understanding the company’s product offerings and conveying value to potential customers to promote sales
4. Making demos to potential clients as and when required
5. Ability to respond to customer requests around product features, enhancements and pricing
6. Building and maintaining relationships with the new and existing clients
7. Receiving customer feedback to improve product development
8. Gathering market and customer information. Maintaining a database of all current customers for continuous support as well us upselling opportunities
9. Ensuring sales performance and aiming to meet and/or exceed targets
10. Attending team meetings and sharing best practices with colleagues

Qualifications

1. A bachelor’s degree and/or accounting qualifications
2. Sales/marketing professional courses will be an added advantage
3. A minimum of 1-2 years’ experience in selling and promoting IT / software systems preferred
4. Knowledge and experience in IT and software systems will be an added advantage.
5. Strong communication and interpersonal skills
6. Strong sales/business development knowledge and experience.
7. Demonstrated ability to develop new business opportunities and improve the profitability andcompetitive performance of the business with an entrepreneurial mindset
8. Demonstrated ability in identifying and responding to current and future customer needs
9. Ability to work on own initiative, meet tight deadlines and balance priorities to achieve results