Senior Administrative Assistant at Equity Bank Kenya

Job Purpose

The Senior Administrative Assistant’s role will be to work with the management team, to contribute to the development and implementation of organizational strategies, policies and practices. This position will also interact with all head of pillars to ensure maximum support is given where need be.

Provide administrative support and assistance to the teams at Equity Group Foundation.

Main duties

• Organizational Effectiveness
• Support in executing the calendar of events and functions for the Education and Leadership pillar
• Build and manage relationships with shared services functions for efficient and effective operations at the pillar level
• Support communications management-Interdepartmental communications and information distribution.

Procurement:

• Timely Support in procurement of goods and services in compliance to the bank requirements
• Timely dispatch of the procured goods and services to the point of use
• Lead coordinate in courier services- locally and Internationally

Logistics Management:

• Travel logistics support, locally and Internationally by air or road
• Management of facilities and equipment, allocation of meeting rooms, meetings scheduling and conference calls setup
• Knowledge Management
• Champion the Business Continuity Planning Processes and Trainings
• Inventory, Information, and document management with an efficient archival process.

Guest management and customer relations for the foundation

• Manage guest relations and comfort
• Assist in resolving of internal & external customer inquiries in person and on e- platforms
• Support in staff onboarding and clearance
• Facility maintenance and repairs
• Perform other tasks as assigned by the supervisor.

Key Competencies

• Organizational and planning skills
• Communication skills
• Information gathering and monitoring skills
• Problem analysis and problem-solving skills
• Judgment and decision-making ability
• Initiative
• Confidentiality
• Team member
• Attention to detail and accuracy
• Adaptability

Qualifications

• Bachelor’s Degree in a recognized university preferred
• Minimum 2 years’ in a similar role
• Ability to prioritize and take initiative
• A team player with excellent communication and interpersonal skills
• Mature and detail oriented
• Proficient in MS Office (Word, Excel, Outlook, and PowerPoint).