Staff Development Assistant G6 at United Nations Office at Nairobi (UNON)

This post is located in the Talent Development Unit (TDU), Human Resources Management Service (HRMS), Division of Administrative Services, UNON. Under the direct supervision of the Chief, TDU/HRMS, the incumbent is expected to perform a range of duties covering Enterprise Resource Planning (ERP) Systems mainstreaming/learning coordination, administration & logistical support for centrally coordinated programs, including Management Development Programme (MDP), performance management support, career support, Learning Management System (LMS) and other special projects. Within delegated authority and, with guidance from the Chief, Talent Development Unit, the Staff Development Assistant will be responsible for a variety of duties as detailed below:

Responsibilities

• Assists in organizing and coordinating competitive recruitment examinations
• Assists in recruitment of consultants
• Assists in the development of career development programme
• Assists in the organization and conduct of training courses and workshops
• Provides logistical and administrative support to trainers
• Provides assistance in support of planning and implementation of activities/processes for complex and broad training initiatives, such as needs assessment, compilation and assessment of data and follow-up
• Researches, compiles, analyses summaries and presents basic information/data on training programmes.
• Launches announcements of training courses, liaises with participants and follows up on training.
• Creates online surveys for needs assessments and evaluations
• Prepares power-point presentations for data collected in course evaluation surveys
• Compiles statistics on all training matters
• Assists in preparation of training presentations
• Monitors progress and effectiveness of training courses through feedback provided by participants
• Maintains training-related automated systems and applications including automated databases containing training-related statistics and prepares periodic reports.
• Produces and distributes course certificates
• Maintains HR related automated systems and applications including automated databases containing HR related statistics and prepares periodic reports.
• Undertakes research on a range of HR related issues and assists in the preparation of notes/reports.
• Provides general office support services; processes, drafts, edits, proofreads and finalizes for signature/approval a variety of correspondence and other communications; performs budget preparation, input monitoring and implementation in the UN ERP system (UMOJA); sets up and maintains files/records (electronic and paper) and requisitioning goods and services
• Prepares written response to queries concerning HR related matters.
• Trains and provides supervision to new and lower-level staff in the unit.
• Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
• Assists with visualizations and updating information material such as web pages or brochures.
• Performs other related duties as required.

Competencies

• PROFESSIONALISM: Knowledge of human resources policies, procedures and practices and ability to interpret and apply then in an organizational setting; demonstrates use of initiative and make appropriate linkages in work requirements and anticipates next steps; The ability to perform analysis, modeling and interpretation of data in support of decision-making. Show pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match the audience; demonstrates openness in sharing information and keeping people informed.
• CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education

• Completion of high school diploma or equivalent is required. Supplemental training in administration, human resources, and staff development is desirable.
• Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Successful passing of the Administrative Support Assessment Test (ASAT) in English at the United Nations Headquarters (UNHQ), Economic Commission for Africa (ECA), Economic and Social Commission for Eastern Asia (ESCWA), United Nations Office at Geneva.

Work Experience

• A minimum of seven (7) years of progressively responsible experience in human resources
• management, administrative services, Staff development or related area is required.
• Experience with Enterprise Resource Planning (ERP) systems such as SAP, Umoja or similar is required.
• Experience managing Language Programme such the UNON Language Programme or similar programmes is desirable.
• One (1) year or more of experience in data analytics or related area is desirable.