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  • Posted: Jul 22, 2021
    Deadline: Aug 4, 2021
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    The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya. A Board of Directors, consisting of both public and private sector experts, makes policy decisio...
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    Supervisor – User Interface (UI) /User Experience (UX) Designer

    Job Summary 

    The job holder is responsible for;

    • User Interface Design and User Experience Design
    • Review of Application interfaces for usability improvement
    • Development of new user interfaces for systems that automate business processes and maintenance of existing
    • Providing continual UI/UX improvements to systems and supporting systems by ensuring that solutions designed to address business needs meet the required quality standards.
    • Developing User Interfaces for new systems as per the Requests for Change(RFC’s) and in line with procedures and standards
    • Coordinating with developers and UI designers
    • Performing usability tests on applications

    Key Responsibilities 

    • Responsible for Hands-on design and delivery of UI/UX application design work
    • Designing graphic user interface elements, like menus, tabs and widgets.
    • Optimize existing user interface designs
    • Develop the information architecture of digital products
    • Develops new systems to automate business processes in conformity with design artefacts contained in System Change Requests (SCRs)
    • Conducts peer reviews and unit tests of developed solutions to guarantee quality before final submission to Quality Management
    • Prepares documentation (User manuals, Technical manuals, deployment instructions, roll back instructions, etc) to ensure that they meet set quality standards
    • Ensures that solutions that have been developed are properly packaged and that all the components and requisite documentation are included in the package, for submission to Quality Management.
    • Ensures that the approved coding standards are consistently applied in every solution developed.
    • Participates in system demonstration, and ensures issues arising in demos are addressed.
    • Addresses issues that arise during deployment of the newly developed solutions in the QA test environment.
    • Resolves issues arising from QA tests, for solutions that do not pass QA standards and Information System Security policies.
    • Ensure compliance to ISO (9001:2015 and 27001:2013) and data security requirements.

    Academic and  Professional Qualifications  

    Academic Qualifications

    • Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field.

    OR

    • Bachelor’s degree in any other field with a Postgraduate qualification in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering or any other IT related field.

    Required Certifications/Trainings

    Professional Certification or Training in any one of the following areas is required:

    • UI/UX training/Certification
    • Systems Development i.e. Java Programming, Web Design and Development, Oracle Developer etc.
    • Business Systems Analysis i.e. CBAP Certification / Training
    • Systems Modelling and Design Techniques
    • Process Modelling and Design Techniques

    Desired Certifications

    • Certification or training in any of the following areas will be an added advantage:
    • Training in middle level management / Supervisory Skills courses.
    • IT Governance i.e. ITIL or COBIT 4/5
    • Project Management i.e. PMP or Prince 2
    • Training or Certification in Database Administration i.e. Oracle, PostgreSQL, MySQL or Microsoft SQL Server.
    • Training in operating systems i.e. Windows, Linux or Unix.

    Technical Skills Required:    

    The Job holder must:

    • Proven experience in User Experience (UX) design including
    1. Customer and competitor analysis
    2. User research on interacting with systems
    3. Information architecting
    4. Prototyping and wire-framing
    5. Testing and iterating
    • Proven experience in User Interface (UI) design including
    1.   Branding
    2.   Visual design
    3.   Colour, typography, and layouts
    4.   Design research
    5.   Interactivity and animation
    6.   UI prototyping
    • Proven skills in Oracle development and database management tools
    • Proficiency in Java programming language and PL/SQL
    • Expert knowledge of scripting languages (PHP, ASP, CSS, JAVASCRIPT, etc.)
    • Working knowledge of structured programming and database design concepts
    • Expert knowledge of web based technologies (HTML, XML, XHTML, DHTML, SOAP, JSON, etc.)
    • Working knowledge of internet and messaging protocols i.e. HTTP, FTP, SOAP and REST
    • Working knowledge of web development tools (Dreamweaver, Microsoft.NET, Drupal, Joomla, etc.)
    • Working knowledge of Linux/Unix and Windows operating system platforms
    • Working experience with relational databases (Oracle, MySQL, PostgreSQL, Microsoft SQL Server)
    • Knowledge of system design and modelling techniques
    • Working knowledge of systems design and modelling tools (Enterprise Architect, TraceCloud, etc.)
    • Basic knowledge of the following tools: process modelling (MS Visio, etc.), Project Management i.e. MS Project and Presentation i.e. MS PowerPoint

    Relevant Work Experience Required

    • Proven experience in User interface/User Experience design, development and implementation of enterprise business systems.
    • Experience in design and development of systems for tax administration will be an added advantage.
    • At least three (3) years’ experience as a UI/UX designer and software developer in a busy organization.

    Competencies

    The Job holder must:

    • Have good understanding of the KRA’s goals and objectives.
    • Be resilient, focused, results oriented and a team player.
    • Have strong analytical, diagnostic, decision making and problem solving skills.
    • Have strong abilities to conduct research affecting business and propose suitable solutions/products.
    • Have ability to pay attention to details and work under minimum supervision and for long hours within constraints.
    • Have strong interpersonal, written and oral communication skills.
    • Have good negotiation skills.
    • Be able to build and maintain strong relationships with contracted parties, third party organizations, users and staff.
    • Have Change management skills.
    • Ability to interact confidently with users to establish what the problem is and explain the solution
    • Ability to prioritize competing work commitments and deliver on time
    • Passion for innovation and creativity
    • High levels of integrity
    • Ability to work under minimum supervision

    Method of Application

    Interested and qualified? Go to Kenya Revenue Authority (KRA) on www.kra.go.ke to apply

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