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    • Jobs at Corporate Staffing

    Posted: Apr 11, 2023
    Deadline: Not specified
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  • Trade Desk Sales Manager

    Key Responsibilities.

    Sales responsibilities

    • Acquisition of new clients.
    • Lead conversion from numerous marketing channels.
    • Creating a short- and long-term sales plan to achieve the given objectives.
    • Consistently meet revenue goals following team/organizational goals.
    • Actively looking for possibilities to upsell and cross-sell to existing customers.
    • Ensure maintaining customer relationships while onboarding.
    • Recognize customer needs and provide insights for improving the product portfolio based on interactions with, and feedback from customers.
    • Immediately identify and raise bottlenecks in our processes and provide solutions to counter them swiftly and effectively.
    • Create structured efficient reporting mechanisms on Trade Desk activity.
    • Overseeing pre- to post-sales support activities while guaranteeing the greatest level of client Satisfaction.
    • Managing all interaction channels with our customers: Social media, chat, emails, and so on.

    Trade Desk Team management.

    • Build guidelines, policies, necessary training, and scripts for the teams
    • Act as a high-level communications liaison between Trade Desk Team / Field officers and HQ on relevant matters.
    • Ensure seamless operation and processes of the Trade Desk.
    • Work closely with Finance and Risk to learn the business considerations behind the approval process.
    • Assigning and creating Trade Desk weekly/monthly goals and targets.
    • High-level monitoring of funnel movement and maintaining momentum.
    • Ensuring constant and relevant CRM updates are done effectively.
    • Ensuring scripts & protocols between customer and trade desk team is understood and followed through effectively.
    • Updating of protocols and scripts to be done regularly with the Africa Coordinator.
    • Regular training sessions are to be arranged (in liaison with the Africa Coordinator) to ensure TD agents are well-versed with any product or process updates.
    • Solve Trade Desk issues and escalate to relevant HQ departments if required.
    • Have weekly funnel review sessions with Country Manager to review weekly numbers achieved, identify gaps and implement solutions.
    • Act as direct manager for the trade desk team and be responsible for their welfare.

    Key Knowledge and Experience.

    • Bachelor’s degree in business administration, Marketing, or a related field.
    • Must have 5+ years minimum experience in sales in a growing, fast-paced, dynamic, serving agribusinesses, and selling financial products.
    • Have 5+ years minimum experience in a call center management role. Must have vast experience in sales team management.
    • Must have a solid understanding of financial products and loans.
    • Have strong sales and interpersonal skills.
    • Proven experience in achieving and exceeding goals.
    • Have strong customer service and relationship management abilities.
    • Have the ability to assist with the implementation and deployment of services and solutions.
    • Have analytical and problem-solving capabilities.
    • Exceptional negotiation skills.
    • Shine in stressful and busy environments.
    • Goal oriented.
    • Possess presentation and communication skills.
    • Time management.
    • IT savvy, efficient with Microsoft Office (Powerpoint, Word & Excel).
    • Ability to work independently

    Check how your CV aligns with this job

    Method of Application

    If you are up to the challenge and possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject, quoting the job title in the email subject

    Send your application to vacancies@corporatestaffing.co.ke

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  • Send your application

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