Jobs at Corporate Staffing

Responsibilities.

• Ensure that the tender documents are completed and accurate
• Compilation of tender documents i.e., the ability to draft plans, policies, and procedures and ensure that all mandatory documents are updated.
• Attend tender briefing meetings.
• Maintain accurate records and electronic copies of completed documents.
• Ability to process quotations, and tender extensions.
• Searching for relevant tenders on various platforms.
• Coordination, compilation, and completion of tender documents.
• Ensure the bid process is followed.
• Coordinate collection of tender documents and ensure submissions are made on time.
• Follow up on tenders submitted and maintain a database.
• Update all spreadsheets, databases, and records.
• Organize and schedule meetings.
• Develop/maintain a filing system.
• Responding to emails.

Qualifications and Skills 

• Bachelor’s Degree in a Business-related field.
• Minimum of 4-5 years of experience in a similar position.
• Good understanding of the Tender Bidding/ Project Management Process.
• Understanding of contract terminology, competitive bids, purchase orders, and vendor relationship management.
• Prior experience attending tender briefing meetings.
• Great presentation skills.
• Minute taking in management-level meetings. 
• Proficiency in Microsoft Office Suite.
• Professional attitude and appearance.
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• Hands-on experience with office equipment (e.g. Scanners and printers).

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Key Responsibilities

• Developing and implementing HR strategies aligned with the business objectives.
• Regularly reviewing the Human Resource policies and procedures and measuring the results against standards.
• Providing insight on leadership and development programs to strengthen business results.
• Managing the recruitment cycle. Managing the training plan according to the policies and strategy.
• Ensure that employee health, safety and welfare are taken into consideration and implemented where necessary.
• Ensure legal compliance throughout human resource management is followed through thoroughly. 
•  Putting in place succession planning strategies.
• Implementing effective reward management and remuneration policies.
• Conducting risk assessment and analysis of people-related issues.
• Developing and implementing a consistent and strategic approach to talent management processes.
• Lead the performance management process. Designing KPI, implementation, and review
• Effective time management, payroll processing, and statutory compliance as per policy
• Focus on safety and health standards in order to make sure that their teams have good knowledge of safe working conditions.
• Handling workplace investigations, disciplinary, and termination procedures.
• Work assigned by the company.

Qualifications and Requirements

• Bachelor’s Degree in Human Resource Management and Business Administration from a recognized institution. A Master’s degree is an added advantage.
• Minimum of 8 yrs experience in all fields of HR, with the last 6 years at the management level.
• Be a full member/member with a valid practicing license from the Institute of Human Resources Management (IHRM).
• Preferred from the fruits/food processing sector
• Technical and Behavioural Skills, Excellent organizational and leadership skills
• Strategic communication and reporting skills.

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Key Responsibilities:

Business Development

• Enhance the company’s market penetration by identifying new sales opportunities and generating new business
• Identifying opportunities on which to submit bids and advising management whether to bid for the work or not
• Work with key members of the project team and the client organisations to obtain the information required to compile the bids
• Assessing and addressing the technical and commercial risks relating to the bid and liaising with management on way forward
• Devising successful strategies for winning bids, including pinpointing the unique selling points (key differentiators) of our organization.
• Knowing the company’s operating and profit margins and understanding the clients’ specific requirements 
• Achieving key performance indicators and sales targets
• Manage all sales activities through the proposed company CRM system
• Manage deal process from prospecting, qualifying all the way to closure.

Account Management and Client retention

• Work alongside operations and delivery teams to ensure that client orders are serviced to the latter 
• Establish personalized relationships with clients and ensure transparency in service delivery whilst applying the counselor sales person approach. 
• Identifying client pain points and liaising with management on best ways to meet the client’s needs
• Profile and cluster the clients accordingly and ensure that you upsell and cross sell company services accordingly
• Responding to clients’ and other stakeholders’ queries before, during and after the bid has been submitted.
• Uphold the company values and guiding principles

Market Research 

• Researching current and future market trends and advising the management accordingly
• Seek to know who our competitors are and recommend best ways to improve our service delivery

Key Requirements: 

• A Bachelor’s degree in Business Management, Marketing or related field is required
• At least 5+ years’ experience in sales and marketing
• Experience working in a Business Process Outsourcing set up as a sales person or as a Freelance Bid Manager preferred 
• Previously worked with a diverse cultural team
• Demonstrated and proven sales results
• Experienced at compiling and following strict budgets
• Experienced at preparing and presenting quarterly goals and forecasts for decision making
• An interest in the BPO industry or/and willingness to keep up to date with industry trends, regulations and legislation
• Excellent written and verbal communication skills – fluent communication in person, paper-based, on the phone, and in email
• Creative and persuasive, self-motivated and self-directed
• Attention to detail and problem-solving skills
• Relationship-building and influencing skills
• Commercial thinking and team working skills
• Proficiency in Microsoft Office tools
• Eager to expand the company with new sales, clients, and territories
• Able to analyze data and sales statistics and translate results into better solutions

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Key Responsibilities.

Sales responsibilities

• Acquisition of new clients.
• Lead conversion from numerous marketing channels.
• Creating a short- and long-term sales plan to achieve the given objectives.
• Consistently meet revenue goals following team/organizational goals.
• Actively looking for possibilities to upsell and cross-sell to existing customers.
• Ensure maintaining customer relationships while onboarding.
• Recognize customer needs and provide insights for improving the product portfolio based on interactions with, and feedback from customers.
• Immediately identify and raise bottlenecks in our processes and provide solutions to counter them swiftly and effectively.
• Create structured efficient reporting mechanisms on Trade Desk activity.
• Overseeing pre- to post-sales support activities while guaranteeing the greatest level of client Satisfaction.
• Managing all interaction channels with our customers: Social media, chat, emails, and so on.

Trade Desk Team management.

• Build guidelines, policies, necessary training, and scripts for the teams
• Act as a high-level communications liaison between Trade Desk Team / Field officers and HQ on relevant matters.
• Ensure seamless operation and processes of the Trade Desk.
• Work closely with Finance and Risk to learn the business considerations behind the approval process.
• Assigning and creating Trade Desk weekly/monthly goals and targets.
• High-level monitoring of funnel movement and maintaining momentum.
• Ensuring constant and relevant CRM updates are done effectively.
• Ensuring scripts & protocols between customer and trade desk team is understood and followed through effectively.
• Updating of protocols and scripts to be done regularly with the Africa Coordinator.
• Regular training sessions are to be arranged (in liaison with the Africa Coordinator) to ensure TD agents are well-versed with any product or process updates.
• Solve Trade Desk issues and escalate to relevant HQ departments if required.
• Have weekly funnel review sessions with Country Manager to review weekly numbers achieved, identify gaps and implement solutions.
• Act as direct manager for the trade desk team and be responsible for their welfare.

Key Knowledge and Experience.

• Bachelor’s degree in business administration, Marketing, or a related field.
• Must have 5+ years minimum experience in sales in a growing, fast-paced, dynamic, serving agribusinesses, and selling financial products.
• Have 5+ years minimum experience in a call center management role. Must have vast experience in sales team management.
• Must have a solid understanding of financial products and loans.
• Have strong sales and interpersonal skills.
• Proven experience in achieving and exceeding goals.
• Have strong customer service and relationship management abilities.
• Have the ability to assist with the implementation and deployment of services and solutions.
• Have analytical and problem-solving capabilities.
• Exceptional negotiation skills.
• Shine in stressful and busy environments.
• Goal oriented.
• Possess presentation and communication skills.
• Time management.
• IT savvy, efficient with Microsoft Office (Powerpoint, Word & Excel).
• Ability to work independently