Underwriting Associate-Branch Operations at Britam

Job Purpose

Assist in underwriting and risk assessment within the set standards of service to ensure quality and timely service.

Key responsibilities

Corporate Business

• Review all applications for insurance – determine the profiles of risks presented to the company for insurance and assess their acceptability or otherwise;
• Prepare quotations as per authority matrix;
• Custodian of underwriting documents e.g. Motor certificates;
• Conduct Risk surveys for small risks as per authority matrix;
• Prepare and issue certificates and cover notes where necessary;
• Ensure timely preparation and dispatch of policy documents including valuation reports, debit, credit notes & endorsements and authorising them within agreed and set authority limits;
• Implement credit control policy and ensure that premiums are debited and collected as required;
• Ensure receipting of premium collections, daily banking as well as preparation of premium reports for all lines of business as applicable
• Assess the loss ratios and ensure that only quality business is invited for renewal;
• Review and communicate renewal terms, ensure renewal notices go out on time and follow up renewals to ensure high retention rate;

Retail Business

• Conduct 1st level underwriting of new business /by carrying out completeness and accuracy checks to ensure data was captured accurately in the application and systems;
• Scanning and indexing of application forms;
• Receipting (cheques/standing orders/check offs) and posting payments in Igas;
• Preparing daily Igas premium report;
• Advise Policy Administration on dishonoured cheques and write letters to customers regarding the same;
• Processing refunds/cancelled policies/deductions after maturity, claims and surrenders;
• Forward issued applications to registry;

Knowledge, Experience, and Qualifications

• Bachelor’s degree (insurance option preferred)
• At least one year experience in the insurance industry