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  • Posted: Sep 8, 2022
    Deadline: Sep 15, 2022
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    Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.
    Read more about this company

     

    Unit Manager

    Job Description

    • To provide quality sales service that results in the production of business from new and existing sources which contributes to the profitability and growth of the company.
    • Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets.
    • Telephonically guide customers through the product offering, pricing, terms and conditions.
    • Provide accurate and efficient quotation/s to customers.
    • Maintain an agreed lead to sale ratio.
    • Maintain an agreed lead to quote ratio.
    • Maintain an agreed quote to sale ratio.
    • Required to work shifts as scheduled.
    • Manage all allocated leads.
    • Sell according to agreed targets for the day.
    • Maintain a 90% QA average on all calls.
    • Accurately and efficiently capture all customer data.
    • Finalise calls at point of contact, where possible.
    • Forward accurate policy documents to customers within mandated timeframes.
    • Deal with all customers in a professional manner in strict accordance with businesses culture, products and quality standards.
    • Manage time and workloads to ensure that deadlines and targets are met.
    • Demonstrate an excellent knowledge of the business product offerings, campaigns, rules and conditions in order to recommend the right solution to the customer.

    Method of Application

    Interested and qualified? Go to Old Mutual Kenya on oldmutual.wd3.myworkdayjobs.com to apply

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