Unit Managers (Mombasa, Meru, Nairobi and Naivasha) at PACIS Insurance

PURPOSE OF THE JOB

The unit Manager will be responsible for providing overall leadership to a group of Direct sale team as prescribed in Pacis to ensure key performance deliverables for the unit are met.

KEY RESPONSIBILITIES

• Sales planning that achieves the set goals and objectives.
• Selling of general Insurance and other company products as targets prescribe.
• Quality recruitment, selection, and retention of productive sales agents
• Conducting trainings on company products, processes, sales and soft skills to achieve results.
• Conduct Field Training with direct sales team members to ensure hands on approach to sales
• Conduct performance management, maintain monthly performance records and supervision Tied agents to drive sales across all product lines and set targets.
• Manage sales funnel and ensure high hit ratio
• Provide one-to-one coaching, mentoring and motivation to members of their teams and ensure that they effectively implement strategies and agreed action plans.
• Market segmentation and opening of markets for the sales team to secure business.
• Meeting the set persistency levels of general business and retention targets for other lines of business.
• Providing effective customer service to both prospective and existing customers
• Preparing sales and other management reports as required from time to time
• Deliver on performance requirements as defined in the unit key deliverables in alignment to the Branch key deliverables.

Key Performance Measures

• New business & Retention,
• Recruitment & Training
• People Management and performance management as prescribed in the contractual agreement.

Qualifications

• A business-related degree is a minimum requirement or its equivalent
• Minimum 3 years’ experience in General business unit management.
• Relevant professional qualifications in COP. However, certification or proof of study in ACII, AIIK or CIM will be an added advantage.
• Excellent leadership, communication and interpersonal skills
• Above average computer skills.