AddressRose Avenue, Kilimani Area Off Argwings Kodhek P. O. Box 46460-00100, Nairobi - Kenya.
About Monarch Hotel
The Monarch Hotel is a contemporary modestly-styled building set up in the classy Kilimani area of Nairobi.
The Hotel is designed to accommodate both local and International Guests from the Business class traveller to the sophisticated Holiday maker.
We have complimentary WI-FI around the hotel, a... read more state of the art Gym, Business centre and a rooftop Restaurant.
We also offer Conference facilities.
We have a Restaurant on the Ground floor as well and we offer the best Cuisines in Town. All our Chefs are well qualified in many different specialities.
Being a moderately sized establishment, we pride in being able to provide individual and specialised attention to all our Guests, our Company Tagline explains it all in just two words.....ROYAL HOSPITALITY. Karibuni!!
Job Description
To coordinate advice and ensure that all operating stocks in the hotel are controlled, monitored and documented as per procedures.
Indicators Of Good Performance On The Job
F&
To deal with all guest enquiries, questions and requirements for reservationist of Hotel rooms in helpful and speedy manner.
To support the Sales department in ensuring that the Hotel room sales ha
To solicit and drives business from various local, regional corporate and travel companies, associations by prospecting and qualifying with some key business accounts as assigned by Sales Manager, imp
Job Purpose
To supervise housekeeping operations in a manner that ensures that service standards are met and customers are satisfied.
Indicators Of Good Performance On The Job
Housekeeping Standa
Job Purpose
Ensure that goods are stocked correctly, issued as required and records kept up to date.
Indicators Of Good Performance On The Job
Set minimum and maximum stock levels for all stock i
To manage and coordinate the operations of the kitchen in a manner that ensures consistent high culinary, safety and hygiene standards are maintained and operational costs are contained
Indicators Of
To maintain accurate accounting documentation and easily retrievable filing system
Indicators Of Good Performance On The Job
Accurate and up-to-date accounting records
Documents filed appropriate
Barman Job Knowledge and Skills
Certificate in Food & Beverage Service from Utalii College or equivalent.
Formal or on the job training as a barman.
Formal or on the job training to cocktails
Waiter Job Skills
Diploma or a Certificate in Food and Beverage Service from Utalii College or equivalent
Excellent product knowledge i.e. food and beverage menu
Responsible for delivering friendly, efficient customer service and creating a warm and welcoming atmosphere for all our guests, with the key aim of retaining and attracting new customers.
To effecti
