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Customer Care, Success and Service Jobs in Kenya (Page 281)

      • eCommerce Customer Service Officer at Soko

      • Position Summary The eCommerce Customer Service Officer will report to the eCommerce Project Manager and partners with key stakeholders to ensure that Soko is providing the highest level of customer

      • Category Developer Associate at Jumia

      • Category Developer Associate Job Responsibilities Bringing in new suppliers under JUMIA Shortlisting, qualifying and prioritizing key suppliers Analyzing customer buying patterns, predicting futu

      • IT Sales Accounts Manager at Virtual HR

      • Reporting to the Business Development Manager, the IT Sales Accounts Manager will be responsible for the recruitment of new resellers of IT accessories, maintaining commercial relationship between the

      • Key Accounts Supervisor at HRBP Solutions

      • Key Accounts Supervisor Job Responsibilities To achieve sales as per budgets and ensure markets are covered adequately Formulated Strategy Monitor implementation against strategy Manage Implemen

      • Customer Care at Telepost Sacco

      • Role: Ensuring members receive delightful and quick service. Responding to customer enquiries on refunds, giving customer loan balances and FOSA account balances. Advice members on all matters re

      • Marketing & PR Manager Job at ENKAVILLA

      • Marketing & PR Manager Job Responsibilities Develop a marketing communications plan including strategy, goals, budget and tactics Develop media relations strategy, seeking high-level placement

      • Admin & Customer Care at Amana Capital

      • Ensure the smooth running of the office by attending to visitors, directing phone calls, scheduling meetings, ensuring availability of office supplies and ensuring that all office facilities are kept
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      • Account Manager at Crystal Recruit

      • More about your work: Operate as the lead point of contact for any and all matters specific to your customers Build and maintain strong, long-lasting customer relationships Negotiate contracts an

      • Receptionist, APHIAplus at PATH

      •   Specific Duties and Responsibilities: Report and follow up on faulty telephone lines. Monitor staff whereabouts share the information as appropriate. Answer telephones, take messages and

      • Account Manager at Samasource

      • Job Description Samasource is launching its first owned and operated impact sourcing center, Samasource Impact Sourcing Center and is seeking a seasoned Account Manager who will develop and lead a te

      • Relationship Manager at Duma works

      • Responsibilities for the Relationship Manager Job Support our clients in adopting the sales automation software. Train sales agents and managers of new client companies. Understand how customers

      • Portfolio Manager at Samasource

      • Job Description Reporting to the Head of Service Delivery, the Portfolio Manager will be responsible for: Supervising and coordinating the work efforts of the Samasource contact center team by lea
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Job Vacancies in Customer Care, Success and Service

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.