Job Description
The Manager Customer Contact and Call Centre is responsible for coordinating the implementation of Contact and Call Centre processes, policies, and procedures to ensure the achievem
The Quality Manager is responsible for:
Works in collaboration with the SafeCare Director in the development of SafeCare’s strategic goals and objectives.
Implements, evaluates, revises,
Reference Code:V/FT/11/2024
Applicants must demonstrate diligence, commitment and a positive attitude.
Candidates should have a background and competencies in this field.
Candidates mu
The Assistant Consultant will ascertain seamless service delivery to clients by offering support and assistance to medical insurance policy holders through the claims & call centre and at medic
REF: TUR/CPSB/031/2023/2024: ASSISTANT DIRECTOR OF PEACE BUILDING AND CONFLICT MANAGEMENT - JOB GROUP “P”, 3 POSTS
An officer at this level will be responsible to the Deputy Direc
REF: TUR/CPSB/030/2023/2024: DEPUTY DIRECTOR PEACE BUILDING & CONFLICT MANAGEMENT, JOB GROUP “Q”, (1) POST,
An officer at this level will be responsible to the Director, Peace Build
SPECIFIC RESPONSIBILITIES
In close consultation with the Evaluation Manager, the Evaluation Consultant will be responsible for the overall management of the Evaluation and timely provision of i
The Technical Officer - HIV Care & Treatment/TB is responsible for day to day support of the Sub-County Health management teams (SCHMT) and the Health care providers in the provision of HIV/ AI
Job Purpose:
Reporting to the Team Leader Corporate Care Management, The role holder will be responsible for control and managing of the policy cycle through pre-authorization and case manage
Job Summary:
The Customer Care executives primary function is to attract customers by fielding inbound inquiries, and complaints from customers, troubleshooting issues as they arise and maintain
POSITION SUMMARY
The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client’s SLA.
The primary foc
Reports to the Manager of the Vocational Training Centre
Duties and Responsibilities will involve:
Theoretical and practical instruction in the area of specialization;
Preparing and maintaini
Key Responsibilities
Handle administrative tasks including document management, data entry, and preparing reports
Act as the first point of contact for external enquiries via email and t
About The Role
The Customer Care Specialist acts as the key contact between the customer and the company and will be responsive to customer's requirements at all times, (both internal and ex
Scope of work
In partnership with the Tiko team, the primary purpose of the partner’s input will be to develop the programme’s approach and content materials, as well as support the
Position
The Consultants shall conduct organizational capacity building using a defined methodology developed in partnership with TGG-ALM Programme team.
The capacity assessment has already be
Position Description
mPharma is looking for a responsible and trustworthy individual with a strong entrepreneurial mindset and exceptionally high work standards to join our Primary Care team. Th
ADVERT NO. 01/2024/06
Basic Salary Scale: Kshs. 26,900 – 35,380 p.m. (Job Group ‘H’) Allowances as per the SRC circulars attached to the position.
Terms of service: Permanent a