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  • Posted: May 30, 2023
    Deadline: Jun 12, 2023
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban...
    Read more about this company


    Brand & Communications Associate

    Job Purpose:

    • Responsible for contributing to building the Britam’s corporate image through effective public relations among external constituents and strengthening relationships with media.

    Key responsibilities:

    • Maintain relationships and partnerships with journalists, media outlets and respond to media enquiries.
    • Draft press releases, keynote speeches and promotional material.
    • Analyzing and monitoring media coverage. 
    • Participate in developing and delivering training staff on media and communications skills.
    • Receive and analyze customer complaints and recommend necessary communication to win and retain stakeholders’ confidence in the company.
    • Collaborate with internal term (e.g. marketing) to ensure that promotional material and publications adhere to the brand guidelines.
    • Assist to produce communication products to enhance internal communications by meeting the information needs of staff and increasing their understanding of the vision and mandate of the department.
    • Keep the staff well informed on public policy issues, debates and trends and providing proactive advice on the impact and relevance of issues to the department /company.
    • Organize and manage corporate events.
    • Writing publications including newsletters, annual reports and speeches.
    • Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard.

    Key Performance Measures:

    • As described in your Personal Score Card.

    Knowledge, experience and qualifications required:

    • Bachelor’s degree in Marketing, Communication, Journalism or a related field.
    • 3-5 years’ experience in a similar position.
    • Experience managing media relations. 
    • Strong communication ability (Both oral and written).
    • Excellent organizational skills.
    • Ability to work well under pressure.
    • Experience in the marketing and corporate affairs industry will be an added advantage.

    Technical/ Functional competencies:

    • Excellent written and oral communication skills.
    • Excellent networking, interpersonal and presentation skills.
    • Flexibility and adaptability.
    • Exposure/experience in a busy media house or PR agency.
    • Communications Skills.
    • Excellent customer service skills.
    • Knowledge in Diversity management.
    • Ability to drive change.
    • Stakeholder Management.
    • Report writing-ability to develop reports.
    • Strategic Planning.
    • Decision making –ability to make strategic decisions in a timely and effective manner.
    • High moral and ethical standing.
    • Highly motivated.

    go to method of application »

    Banca Relationship Executive - Health Business

    Job Purpose:

    • Growth of Corporate, Retail and EMC medical insurance business to meet set annual premium targets.

    Key responsibilities:

    • Secure new business directly or through intermediaries.
    • Maintain relationships with intermediaries to ensure targets are met. 
    • Provide excellent customer service to clients.
    • Follow up on renewals for retail medical insurance business.
    • Forward proposal forms to underwriting department.
    • Conduct regular training to the bancassurance partners.
    • Prepare weekly reports as required and guided. 
    • Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk and proper KYC vetting process.
    • Respond to customer and client enquiries in a timely manner.
    • Assist in conducting market research to aid in continuous improvement of the various banca co-created products.
    • Secure all on boarding documentation and premiums for new business.
    • Delegated Authority:  As per the approved Delegated Authority Matrix.
    • Perform any other duties as may be assigned from time to time.

    Key Performance Measures:

    • As described in your Personal Scorecard. 

    Knowledge, experience, and qualifications required:

    • Bachelors’ degree in a business-related field.
    • Professional qualification in Insurance (ACII, IIK).
    • 3-4 years’ relevant experience in the insurance industry.

    Technical/ Functional competencies:

    • Knowledge of insurance regulatory requirements.
    • Knowledge of insurance products.
    • Sales and marketing management skills.

    Method of Application

    Use the link(s) below to apply on company website.


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