Career Opportunities at CIC Insurance

The key responsibilities will include:

• Generating new retail life business from the allocated Market/Channel;
• Educate new and existing clients on retail life products;
• Attending to customer queries and complaints;
• Liaising with the various departments to ensure timely service delivery to the clients
• Providing timely and accurate quotations within the turnaround times
• Gathering market intelligence to ensure updated product range;
• Follow up to ensure persistency is at the acceptable rate; and
• Promoting CIC brand.

Qualifications

• Minimum of a Diploma in a business related course.
• A Bachelor’s degree is desirable
• Relevant professional qualifications in Certificate of Proficiency in Insurance – COP/ECOP/ Diploma in Insurance (AIIK/CII)/LOMA
• Excellent communication and presentation skills
• Good negotiation skills
• Problem solving skills
• Excellent customer care skills

Closes: August 25, 2023

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Job Description

• The Team Leader will be responsible for selling and growing retail Life Assurance products through Sales Officers under their supervision. This shall include recruiting, training, retaining and providing overall leadership to the Sales Officers as prescribed by the company to ensure key performance indicators are met.

Responsibilities

• Recruitment, selection and retention of productive Sales Officers;
• Conducting trainings on company products, processes, sales and soft skills to achieve results;
• Building good relationship with the Relationship officers, Branch Managers and allied channel staff to achieve set sales targets;
• Performance management and supervision to drive retail life sales and meet targets;
• Provide one-to-one coaching, mentoring and motivation to  Sales Officers and ensure that they effectively implement strategies and agreed action plans;
• Searching proactively for new revenue generating opportunities in the channel allocated to meet the company targets and following up on new leads and referrals;
• Providing effective customer service to both prospective and existing customers;
• Preparing sales and other management reports as required from time to time and proactively addressing shortfalls; and
• Performing any other duties as may be assigned by the Line Manager

Qualifications

• Minimum of a Diploma in a business related course. A Bachelor’s degree will be an added advantage
• Must have a valid IRA License for the current year
• Minimum 3 years’ relevant experience within the financial services industry
• Relevant professional qualifications in Certificate of Proficiency in Insurance – COP/ECOP/Diploma in Insurance (AIIK/CII) or LOMA
• Excellent leadership, communication and interpersonal skills
• Problem solving skills
• Understanding of the working environment

Closes: August 4, 2023