Career Opportunities at Kenya Export Promotion and Branding Agency (KEPROBA)

GRADE KEPROBA 4

Job Specifications

The duties ad responsibilities of the officer entail: -

• Coordinating, formulating and implementing HR strategies, policies rules, regulations, and systems for the Agency
• Overseeing human resource planning and development
• Overseeing the Identification, designing and implementing of training programs based on identified needs
• Monitoring and evaluating the effectiveness of training and development programmes
• Providing guidance on development and updating of the human resource database
• Overseeing staff induction and on-Agenizing programme
• Coordinating, reviewing and implementing the Human Resource Career Guidelines
• Supervising effective administration of the payroll system
• Reconciliation of staff complement and establishment
• Ensuring preparation and compiling staff deductions done outside the payroll
• Managing employee relations programmes and ensuring staff discipline is maintained
• Supervising the update of the human resource database in the Agency
• Drawing a plan for the annual performance target setting in the Agency for review by management
• Coordinating issues of staff welfare
• Managing human resource internal communication and HR information management systems
• Secretary to the Training Committee
• Ensuring compliance with statutory obligations related to health & safety, HIV/AIDS, Alcohol and Drug Substance Abuse, Gender and Disability Mainstreaming and other requirement in working environment xviii. Preparing and submitting all statutory deductions and
• Processing pension claims.
• Managing staff separation and
• Supervising, training and developing staff under him or her.
• Championing ISO &Risk Management in the Department

Person Specifications

For appointment to this grade a candidate must have: -

• A minimum period of eight (8) years in relevant work experience and at least three (3) years in supervisory role in a position in the Public Service or Private Sector
• Masters degree in Human Resource Management or any other relevant qualifications
• Bachelors degree in Human Resource Management or Equivalent qualifications;
• Minimum KCSE C+ (plus) or its equivalent
• Management course lasting not less than four (4) weeks from a recognized institution
• Membership of the Institute of Human Resource Management with a valid practicing certificate
• Proficiency in computer applications
• Good Communication skills
• Demonstrated results in work performance; and
• Fulfilled the requirements of Chapter Six of the constitution

Key Competencies

1. Proficiency in IT
2. Strategic thinking
3. Analytical skills
4. Strong communication and reporting skills
5. Strong managerial skills and ability to lead team
6. Mentoring, coaching and leadership skill
7. Interpersonal and negotiation skills
8. Team player
9.  Demonstrated competence in work performance.

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GRADE 4

Job Specification

The duties and responsibilities will entail:-

• Providing business counselling services to business community
• Assisting in the dissemination of accurate, up-to-date and relevant trade information to the business community
• Assisting in development of appropriate trade information products and services at the Agency.
• Maintaining high quality standards in customer delivery v. Assisting in preparing the Kenya Export Directory and trade information publications (e.g. brochures, bulletins, leaflets, newsletter) and design appropriate dissemination mechanisms. Assisting in the maintenance of
• a comprehensive database of clients for targeted dissemination of specific information to identified users
• Assisting in the organization of trade information seminars for the business community to raise awareness on specific trade related topics.
• Maintaining high quality standards in customer service delivery
• Monitoring the provision of quality and reliable information at the Agency
• Contributing to the development and publication of the Kenya Export Directory and trade information publications (e.g. brochures, bulletins, leaflets, newsletter) and design appropriate dissemination mechanisms;
• Organizing trade information seminars/workshops for the business community to raise awareness on specific topics.
• Championing ISO &Risk Management in the Department

Person Specifications

For appointment to this position, a candidate must have: -

• Master’s degree in the field of Marketing, Business Administration or its equivalent from a recognized institution
• Bachelor’s degree in the field of Marketing, Business Administration or its equivalent from a recognized institution; i. Minimum KCSE C+ (plus) or its equivalent
• Have a minimum of eight (8) years relevant work experience three (3) of which should have been at a supervisory level
• Professional qualification and membership to a professional body
• Have a certificate in Management Course lasting not less than four (4) weeks from a recognized institution; and
• Fulfill the requirements of Chapter Six of the Constitution.

Key competencies and skills

1. Strong analytical skills
2. Communication skills
3. Strategic and innovative thinking
4. Strong interpersonal skills
5. Proficiency in computer applications.

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GRADE KEPROBA 3

Job Specifications

The duties and responsibilities of the officer entail: -

• Developing, implementing and reviewing of the Corporate Communication policy, strategies and standards of the Agency taking into account the internal and external changes in the industry;
• Advising and recommending to the Agency possible outcomes and response scenarios based on strategic initiatives made in the year;
• Coordinating all corporate communications related activities including content development and publishing of brochures, handbooks, calendars, departmental reports and the Agency’s Annual Report;
• Managing the reception areas and all other customer interaction points in the institution;
• Developing and implementing creative communication strategies and plans to provide local market insight for the Agency’s public-facing communications;
• Developing and implementing Crisis Management Plan
• Ensure the Agency’s website and digital platforms are updated and facilitate interdepartmental communications and managing external communications;
• Building and maintaining a consistent branding, corporate identity across relevant public relations channels while keeping the Agency up to date on industry trends;
• Developing suitable communication strategies to mitigate prevailing and emerging crisis;
• Developing clear and adequate content and material to support marketing and communications activities;
• Reviewing and approving key presentations and collaterals needed for corporate communications and outreach activities;
• Convening and chairing public relations and media related meetings;
• Managing Digital & Media Relations including information sharing and invitations for the Agency’s events;
• Developing and incorporating online tools and in-person networking to create relationships and ultimately build the Agency’s brand, both online and off line;
• Coordinating content creation, editing and approving blog posts, articles, newsletters, communications materials, and material for social media channels;
• Leveraging on social media by creating, managing and growing the Agency’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties;
• Managing incoming media requests and building relationships with industry journalists; creating, executing and measuring media campaigns;
• Managing any online feedback forums;
• Developing networks with journalists, media producers, editors and strategic influencers
• Gathering information on programmes and significant events in the Agency’s specific Cluster area;
• Developing media plans, distribute and follow up media releases, book interviews and respond to media request;
• Overseeing and coordinating the Agency’s Corporate Social Responsibility( CSR) Programmes;
• Overseeing the Agency’s Compliments and Complaints Handling Mechanism;
• Ensuring adherence to ISO & Risk Management in the Department
• budgeting, planning and directing resources to achieve targets and objectives
• Build a highly effective team, by leading, managing and motivating staff and by directing and coaching them where appropriate, so that they achieve excellence in delivery.

Person Specifications

For appointment to this position, a candidate must have: -

• Master’s Degree in Public Relations, Communication, Journalism or related field;
• Bachelor’s degree in Public Relations, Communication, Journalism or related field from a recognized University.
• Minimum KCSE C+ (plus) or its equivalent.
• Post graduate qualification in Public Relations/Mass Communications/Journalism from a recognized Institution.
• Membership of a professional body of Public Relations, Journalism or Communication practitioners.
• At least 10 years’ work experience in Journalism, Public Relations or Communications three (3) of which must be in management
• Fulfilling the requirements of Chapter 6 of the constitution and
• Attended a management course lasting not less than four (4) weeks.

Key competencies

• A well-developed network with media houses to be able to push content onto all the media outlets in a timely manner
• Experience in media crisis management
• In-depth understanding of the socioeconomic and political situation of the Country
• Print and digital editorial skills
• Exceptional (speech) writing skills
• High integrity, self-driven and result oriented
• Excellent communication, teamwork and problem solving skills
• Creativity and innovation

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 GRADE 3

Job Specifications

The duties and responsibilities of the officer entail: -

• Providing leadership in formulation and implementation ICT strategies
• Ensuring adherence to ICT policies procedures and standards
• Overseeing ICT programs and activities
• Managing, coordinating and supervising ICT unit/division
• Manage ICT Systems Quality Control and Assurance
• Establishing mechanisms for disaster recovery and business continuity
• Drawing ICT budget and procurement plans
• Responsible for managing and overseeing and managing the ecommerce
• Create and maintain an online business plan
• Prepare reports and analyses conversion numbers
• Developing SEO/PPC Strategy in Liaison with the Digital Officers
• Coordinating systems development, implementation and maintenance of ICT systems;
• Liaising with users to ensure that their ICT needs are met
• Reviewing and evaluating feasibility studies and reports for implementation
• Supervising and managing ICT projects within the planned time deadlines and budget projections
• Preparing work plans, conducting staff performance appraisal and submitting performance reports
• Developing and implementing measures for staff capacity building
• Facilitating procurement of ICT equipment and services
• Ensuring adherence to ISO &Risk Management in the Department

Person Specification

For appointment to this position, a candidate must have: -

• Master’s degree in Computer Science, IT, Information Systems, Computer Engineering, Business Administration or any other related discipline from a recognized Institution
• Bachelor’s degree in Information Communication Technology/Computer Science or equivalent qualification from a recognized institution
• Minimum KCSE C+ (plus) or its equivalent
• A minimum of ten (10) years relevant work experience three (3) of which must have been in a management position in the public or private sector
• Professional qualification and membership to a professional body
• Management course lasting not less than four (4) weeks from a recognized institution
• Fulfilled the requirement of Chapter Six of the Constitution.

Key competencies and skills

• Strategic Leadership and innovative thinking
• Results oriented
• Ability to build an effective team
• Excellent analytical, communication and interpersonal skills
• Proficiency in computer applications; xiii. Project planning and management skills
• Demonstrates competence in work performance.
• Logical thinking
• A strong grasp of modern technology
• Problem solving skills

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GRADE KEPROBA 3

Job Specifications

The duties and responsibilities of the officer entail: -

• Facilitating the coordination of trade missions, organizing trade fairs and exhibitions to create awareness to target sectors;
• Facilitating buyer-seller meetings for business negotiations between Kenyan exporters and importers in foreign markets and evaluating the impact of trade promotion activities and follow-up;
• Oversee the development of the Annual National Export Market Development Programme;
• Developing briefing profiles for markets targeted for trade promotion events and briefing participants/exporters on how to participate effectively in trade promotion events;
• Identifying key competitor and consumer trends in the target markets and disseminating the information to potential and existing exporters;
• Researching on market entry and access requirements and the inherent opportunities;
• Identifying opportunities for product innovation, modification and enhancements in order to enable adaptation of Kenyan products to the target export markets;
• Preparing and monitoring effective implementation of trade promotion activities including trade fairs, trade missions, buyer – seller meets in liaison with the market co-ordinations and sector specialists;
• Gathering market intelligence to support the implementation of planned events;
• Participating in the Planning, preparation and implementation of trade promotion activities;
• Assisting in the identification of sector intervention activities in consultation with sector champions and other relevant stakeholders;
• Liaising with other divisions to identify and incorporate export ready products from producer groups into the Council’s trade promotion activities;
• Preparing monthly progress reports of on-going and planned activities;
• Providing information and business counseling to the business community;
• Participating in facilitating local exhibitions in liaison with relevant TSI’s such as KAM, KNCCI, Agricultural Society of Kenya etc.; and
• Compiling data to assist in managing the export development and promotion activities of assigned regions.
• Ensuring adherence to ISO &Risk Management in the Department

Person Specifications

For appointment to this position, a candidate must have: -

• Master’s Degree in Business Administration, Marketing, Commerce or equivalent
• Bachelor’s Degree in the field of Marketing, Commerce or its equivalent from a recognized University
• Minimum KCSE C+ (plus) or its equivalent
• At least ten (10) years’ progressive experience in Marketing/Branding three (3) of which must be at management level 
• Professional certification in Marketing or related field
• Membership to a professional body of marketing
• Fulfilling the requirements of Chapter 6 of the constitution; and,
• Attended a management course lasting not less than four (4) weeks.

Key Competencies

• Leadership skills and result oriented
• Ability to lead/influence a team
• Excellent written and communication skills
• People development management and
• Ability to quickly make decisions and good interpersonal skills

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GRADE KEPROBA 5

Job Specification

The duties and responsibilities of the officer will entail:-

• Implementing the annual procurement and disposal plans
• Providing secretariat to committee’s incidental to procurement of goods and services, and disposal of asse
• Ensuring procured goods, services and works are as per specifications
• Drafting contract documents for goods, works and services
• Initiating request for payment for goods, works and services rendered and follow up to ensure settlement;
• Carrying out market surveys to ensure the Agency obtains value for money.
• Offering secretarial services to procurement committees
• Being the custodian of the tender box
• Handling routine enquiries from suppliers
• Ensuring proper maintenance of inventory
• Employing best storage methods
• Carrying out annual and periodic stock taking exercise

Person Specification

For appointment to this grade, a candidate must:-

• Have four (4) years relevant work experience in public or private institution
• Have Bachelor’s Degree in Commerce, Procurement and Supplies Management, or equivalent qualification from a recognized institution
• Minimum KCSE C+ (Plus) or its equivalent
• Be a Member of KISM with a practicing license
• Supervisory Course lasting not less than two (2) weeks
• Be proficient in Computer applications and
• Fulfil the requirements of Chapter Six of the Constitution.

Key Competencies

• Proficiency in IT
• Strong analytical skills
• Strong communication and reporting skills
• Team player
• Demonstrated competence in work performance.