Career Opportunities at Optiven Limited - 39 Positions

Job summary

The successful candidate/s will be responsible for coordinating, conducting and collecting data from interviews, questionnaires, sites and various other methods of collecting data. S/he will be contracted for a period of three months.

Duties and Responsibilities:

• Understanding the activities and objectives of the site projects
• Conducting surveys, interviews, questionnaires and other data collection activities as required by management
• Conducting site visits and ability to travel to assigned areas for collecting data
• Collecting, recording and managing data as accurately as possible and within the established timeframe (including daily targets)
• Write and report the progress and number of transcriptions completed on daily basis
• Reviewing database, and regularly verifying if the input information is accurate on daily basis
• Anticipate unusual situations and make quick and responsible decisions
• Handle customer queries and give appropriate responses
• Perform any other task or responsibility as assigned by the management

Skills and qualifications required:

• Bachelor’s Degree or Diploma in Business Administration or any related field
• Good experience in collecting quantitative or qualitative information
• Minimum of three years of experience in the relevant field.
• Advanced computer literacy
• Excellent oral and written communications skills
• Proven analytical and research skills.
• Proven ability to work with minimal supervision
• Excellent organizational and time management skills
• Excellent analysis/evaluation skills
• Ability to work technically
• Professionalism

We are looking for an energetic and charismatic person to fill the position of a Construction Business Development Manager. The desired person will be responsible for driving business growth by developing contacts, identifying market opportunities and increasing sales.

Duties and responsibilities:-

• Creating development plans and growth projections
• Identifying market opportunities through meetings, networking and other channels, guarantee the establishment of referrals upon targeted clients.
• Meeting existing and potential clients, identifying and gathering their specific needs at an early stage
• Liaising with colleagues to develop sales and marketing strategies
• Preparing financial projections and sales targets
• Attending events such as exhibitions and conferences
• Preparing sales presentations
• Participating in sales meetings
• Producing forecasts and reports for management
• Discuss the Monthly Customer Complaint Report with the management and offer solutions
• Be fully conversant with the commercial and technical requirements of customers and competitors within preselected and defined market sectors.
• Respond to bids and tenders coordinating with internal departments.
• To propose the best technical and economic solutions (quality, cost, deadlines) and to negotiate new contracts. To secure the relationship with the clients until the achievement of the project
• Be the face of company and day to day point of contact with clients in all regions.
• Perform any other assignment that may be given from time to time

Requirements

• Degree or equivalent in Finance, Marketing, Business Management ,Engineering or a related field
• Minimum 7 years’ experience in the same position dealing with construction products
• Must have exposure in the sector of construction
• Proficiency in MS Office Applications and Computer Operations.
• A good personal network of contacts in the industry
• Strong communication, organizational, presentation and negotiation skills.
• Excellent in developing customer relationships and customer service
• Aggressive in meeting targets.
• Ability to take ownership, working independently and to deadlines
• Strong interpersonal skills, honesty and transparency
• Professionalism, high level of maturity, good character with positive values

Reporting to the Chief Executive Officer, the Head of Property Management will oversee overall property management operations

The desired person will be responsible for the following:-

• Supervise activities of Property Coordinators to ensure the department operations meet or surpass industry standards
• Managing and leading change to ensure minimum disruption to core activities
• Set and monitor performance goals and ensure compliance with laid down policies and procedures through identifying, implementing and benchmarking best practices in property management
• Maximizing new business development opportunities in property management
• Leading in the formulation and implementation of property management strategies
• Consistently update job knowledge and keep abreast of new technologies, systems, and procedures related to property management
• Hold regular meeting with department staff for the purpose of reviewing policies and procedures, discussing problems or concerns related to the sites
• Ensure property management database is updated in a timely manner
• Assigning duties to employees in the department and ensuring they meet set targets
• Preparing managed property budgets as well as the department's annual budget
• Monitoring and approving property reports for expenditure and revenue collection
• Approving invoices and requisitions for services delivered and ordered
• Driving the organization's culture and instilling our core values
• Build and maintain strong, long-lasting customer relationships as well as third party agents
• Effectively communicate the company’s product offering and their value proposition through proposals and presentations
• Responding appropriately to emergencies or urgent issues as and when they arise
• Perform any other assignment as may be given from time to time

Skills and Qualifications:-

• A degree in Land Economics, Business Administration, Real Estate or equivalent from a recognized University
• 5+ Years in Property Management or Asset Management role or related field.
• Knowledge of real estate industry and terminology
• Ability to comprehend, analyze, and interpret property financial information. Candidate must have excellent verbal and written communication skills, and ability to communicate for the company to external parties.
• Advanced knowledge of Excel/Word/Microsoft Project and PowerPoint
• Proficiency in property management software is a plus
• Have initiative & drive and should be able to work independently
• Should be a mature person who is a team player with proven integrity Terms
• Should also be proactive, confident, ambitious and focused

Optiven Group Ltd is a leading Brand in Real Estate Sector in Africa. The Group’s main objective is to empower property investors and transform the Society. We seek to hire experienced Document Processing Officers to assist in serving our esteemed customers satisfactorily.

Duties and responsibilities:-

• Process documents in an accurate and timely manner to ensure proper coverage for client satisfaction goals.
• Handle customer queries and complains professionally and document every process
• Follow up and track legal documents and external correspondence and ensure all legal documents are free of error
• Handling customer queries with regard to their documents and in a professional manner.
• Monitor the effectiveness of workflows, libraries, and permissions by auditing and ensuring the accuracy of actual controlled documents.
• Communicate and coordinate with all customers to verify information, update status, and meet deadlines as required.
• Manage time to handle multiple demands and competing priorities
• Update customer data, all communication and update send outs, report and document any customer complaint or testimonial.
• Make appropriate updates to client database in order to meet regulatory obligations.
• Address any questions, concerns, or suggestions in a timely and appropriate manner.
• Build and maintain effective internal working relationships and support teamwork in meeting company goals.
• Understand how the Document Processing Officer role fits into the larger organizational context and ensure the smooth handoff of work (incoming and outgoing).
• Communicate status updates and appropriately escalate issues and opportunities to meet the needs of all clients/customers.
• Handle multiple clients and/or functions on a routine basis.
• Identify procedural issues and formally develop and recommend solutions.
• Perform any other duties as may be assigned by management from time to time.

Required skills and knowledge:-

• A degree in Information Science or a related course of study
• Have a minimum of 3 years’ experience in the same position
• Good team working and management skills
• Have the ability to prioritize, manage time well and multitask
• Strong interpersonal, communication and customer service skills
• Excellent presentation skills
• Strong IT skills and familiarity with the use of databases
• Ability to work independently with better result output
• Must be a person of high integrity and confidentiality

We seek to hire an ambitious and experienced to assist in preparation of accounting documents, posting of transactions, and management of petty cash and preparation of reports in finance department. The successful person will be reporting to the Senior Accountant.

Duties and Responsibilities

• Prepare, verify and process invoices for sales or services rendered.
• Following up on outstanding customer outstanding balances.
• Checking incoming payments daily and making updates.
• Monitor and manage trade receivable ageing summary.
• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
• Post customer payments by recording cash, checks, and credit card transactions and entering them into the general ledger or accounting software.
• Customer Relations management.
• Ensuring posting of receipts is done accurately and on a daily basis.
• Perform any other duties as may be assigned from time to time.

Required Knowledge and Skills

• Should have finance degree or a related field degree or higher diploma.
• CPA section 1-4
• 2 years’ experience in a similar role
• Experience in working with Accounting software i.e. QuickBooks
• Experience with bookkeeping practices
• Understanding of filing systems
• Knowledge of accountant rules and legislation
• Ability to detect inconsistencies,
• Prioritization skills and ability to multitask
• Attention to detail
• Proactive and results oriented
• Honesty and Accountability
• Pleasant & Positive Attitude
• Professionalism
• Excellent communication skills both written and oral
• Proactive, confident, ambitious and focused
• Team player

We are looking forward to filling the above position of an Assistant Manager, Human Resources and Administration to handle a variety of personnel related administrative duties. Your role is to act as the liaison between HR manager and employees, ensuring smooth communication and prompt resolution of all queries. You will also support our daily HR activities and assist in coordinating HR policies, processes and relevant documents.

The desired person will be responsible for the following:-

• Assist with day to day operations of the HR functions and duties
• Provide clerical and administrative support to Human Resources executives
• Coordinate HR projects (meetings, training, surveys etc.) and take minutes
• Process documentation and prepare reports relating to personnel activities
• Deal with employee requests regarding human resources issues, rules, and regulations
• Properly handle complaints and grievance procedures
• To ensure the company’s vision and Mission are achieved
• Contributing towards team effort by accomplishing related results as needed.
• Maintaining continuity among Head office, department, and field work teams by documenting and communicating actions, irregularities, and continuing needs.
• Purchasing printed materials, equipment and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.
• Perform any other duties as assigned from time to time

Education and other required qualification/experience/skills for the job

• BS degree in Human Resources or related field. Those with a higher diploma (KNEC) from IHRM will have an added advantage
• Proven experience as an HR Administrative Assistant, staff assistant or relevant human resources/administrative position amounting to at least 6years
• Experience in assessment, monitoring and evaluation, training and facilitation of staff
• Thorough knowledge of labour laws
• Hands on experience with HR software like, HRIS or HRMS
• Should have Counselling and guidance skills and a strong potential for negotiation
• Excellent organizational and time-management skills
• Team work skills
• Must be focused, confident, and observant
• Communication (oral and written) and presentation skills
• Should be a person with high degree of honesty

Optiven Group Ltd is a leading Brand in Real Estate Sector in Africa. The Group’s main objective is to empower property investors and transform the Society. We seek to hire an experienced Assistant Customer Service Manager to aid us in serving our respected customers satisfactorily;

Duties and responsibilities

• Support the customer service manager in improving customer service experience, create engaged customers and facilitate organic growth.
• Set a clear customer service mission and deploy strategies focused towards that mission.
• Assist in implementing, developing and improving organizational or departmental customer service procedures, policies and standards.
• Keep accurate records of discussions or correspondence with customers
• Keep accurate records and document customer service actions, discussions and correspondences.
• Communicate courteously with customers by telephone, email, letter and face-to-face.
• Take ownership of customers’ issues by investigating and solving their problems, which may be complex or long-standing problems that have been passed on from time to time.
• Help to recruit, mentor, train and develop customer service staff and nurture an environment where they can excel through encouragement and empowerment.
• Assist the customer service department in analyzing statistics or other data to determine the level of customer service the organization is providing and compile accurate reports as required.
• Meeting with managers to discuss possible improvements to customer service in the organization.
• Providing help and advice to customers through learning about the organization’s products and services and keeping up to date with changes
• Help the company control resources and utilize assets to achieve qualitative and quantitative targets
• Maintain an orderly workflow according to priorities
• Perform any other duty as may be given from time to time.

 Requirements

• Bachelor’s degree in Business Administration, Public Relations or a related field
• Proven working experience of at least 6 years as a customer service assistant, retail assistant or assistant manager.
• Experience in providing customer service support
• Working knowledge of customer service software, databases and tools
• Awareness of industry’s latest technology trends and applications
• Proficiency in English and Swahili languages
• Strong client-facing and excellent communication skills; both oral and written
• Ability to think strategically and to lead
• Pleasant and positive attitude
• Professionalism and honesty
• Proactive, confident, ambitious and focused
• Should be a person of high integrity

We are currently looking forward to fill the position of Construction Sales & Marketing Executive.

We are looking for a passionate Sales & Marketing Executive to provide strategic support that ensures Business Growth.

Duties and responsibilities:-

• Develop solid, long-term relationships with prospects and maintain existing customer’s relationship within the commercial construction industry in order to grow profitable sales.
• Make regular in-person sales calls and visits to existing client sites in order to ensure client satisfaction and to maximize sales growth.
• Seek out prospective clients and business opportunities by phone, mail, email, and/or in-person communication.
• Ensure that all marketing materials, documents and correspondence are updated and adhered to the corporate image.
• Track and report current status of potential projects, markets, Customer news, and developments.
• Stay current on existing and emerging product and technologies.
• Introduce and demonstrate new products to existing client base.
• Follow-up on all quotes to ensure that client needs are addressed. Document outcome of the proposed solutions.
• Lead the development and preparation of RFP’s, Pre-Qualification, formal presentations, proposal, and contracts.
• Report competitive conditions and feedback from customers to management.
• Execute sales efforts in an ethical and professional manner. Maintain a professional image through communication, personal presentation and vehicle that reflects well on the company.
• Complete sales call and expense reports on a timely basis in accordance with company policies.
• Maintain CRM software with up-to date information on client contact activities.
• Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.
• Represent the company in a professional manner at all times.
• Perform other duties as assigned.

Required Qualification:

• Bachelor’s degree in engineering, project management or business administration with strong technical background
• 3+ years prior work experience in Sales, Business Development or related positions
• Demonstrated results in meeting sales quotas or business development goals.
• Proficiency using Microsoft Word, Excel and PowerPoint.
• Excellent written and verbal communications skills.
• Experience using CRM software to track and analyze sales metrics.
• Knowledge of the sales process with the ability to understand and interpret customer needs using fact-finding to identify sales opportunities.
• Ability to learn and operate sales and customer contact management tools.
• Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
• Must have interpersonal skills sufficient to work cooperatively with people and consummate sales transactions.
• Knowledge of construction industry terms, standards and practices will be an added knowledge
• Appropriate manner, conduct, and grooming to adhere to company policy.
• Technical aptitude sufficient to relate to technology applications.
• Ability to learn product lines and client operations.
• Ability to comprehend equipment specifications, price lists, catalogs, and common industry reference materials.
• Must be able to write legibly and perform common calculations quickly and accurately.