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Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.
Job Summary
To advise customers and process banking transactions accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs).
Job Description
Key Accountabilities/Deliverables
Cases to DSC
Reduce RTS
Issuance of Mortgage certificates
Negotiation fee collection
Valuers Management
Scheme home loans management
Role/person specification
Preferred Experience
Knowledge and Skills
Behavioral Competencies
Respect
Integrity
Service
Excellence
Stewardship
Technical Competencies
Education
Job Summary
To achieve agreed targets in line with the business objectives through pro-active selling of all the bank’s product and provision of excellent customer service
Job Description
Accountability: SALES TO RETAIL CUSOTMERS - TIME SPLIT 60%
Accountability: CUSTOMER SERVICE - TIME SPLIT 15 %
Accountability: OPERATIONAL RIGOUR, COMPLIANCE AND CONTROLS - TIME SPLIT 15 %
Accountability: CONTRIBUTE TO THE DEVELOPMENT OF THE TEAM/PERSONAL DEVELOPMENT - TIME SPLIT 10%
Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
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