Careers at CDL Human Resource

JOB PURPOSE STATEMENT / POSITION OBJECTIVE

• The role involves acquiring and managing corporate clients by building trusted relationships, advising on financial needs, recommending suitable banking solutions, ensuring compliance while onboarding clients in line with the Bank’s policies and procedures, providing ongoing account servicing, and identifying opportunities to expand banking services while handling administrative support for client accounts.

KEY RESPONSIBILITIES

• On-boarding of clients in accordance with established policies and procedures.
• Business development by increasing earnings for corporate banking, facility uptake as well as utilization of bank products through cross-selling.
• Advising clients on their personal financial needs and objectives by analyzing their financial needs and objectives.
• Manage client relations in terms of growth and retentions.
• Resolve customer complaints quickly and effectively.
• Collect vital data relevant to the Bank’s account opening requirements from new customers.
• Drafting corporate credit proposals and making recommendations to the credit committee.
• Follow up on credit proposals, letter of offer, excess requests, notification of excesses and securities with Credit department.
• Monitor relationships and attend to all queries relating to relationship accounts.
• Contribute to various initiatives and any other tasks as assigned by senior management team.
• Maintain quality corporate asset and liability books by ensuring timely collection on arrears and excesses.
• Actively support deposit mobilization initiatives.
• Any other duties that may be assigned by immediate supervisor from time to time.

EXPERIENCE

• Over 10 years of experience as a Corporate Relationship Manager within the banking sector.
• Trade Finance experience is Mandatory
• Well-versed in the Nairobi business environment, with strong capability in managing corporate portfolios, credit relationships, and trade finance transactions.
• Leadership or management training will be an advantage.

ACADEMIC QUALIFICATIONS

• Bachelor’s Degree in business related field from a recognized university namely: Banking & Finance, Accounting, Economics, Business Administration / Management.
• Master’s Degree will be added advantage.

SKILLS & KNOWLEDGE

• Bank Management
• Credit Underwriting Skills
• Budget preparations
• Customer service

PERSONAL ATTRIBUTES

• Demonstrate high level of Integrity
• Good communication skills.
• Good conduct.

go to method of application »

JOB PURPOSE STATEMENT / POSITION OBJECTIVE

• The role involves acquiring and managing corporate clients by building trusted relationships, advising on financial needs, recommending suitable banking solutions, ensuring compliance while onboarding clients in line with the Bank’s policies and procedures, providing ongoing account servicing, and identifying opportunities to expand banking services while handling administrative support for client accounts.

KEY RESPONSIBILITIES

• On-boarding of clients in accordance with established policies and procedures.
• Business development by increasing earnings for corporate banking, facility uptake as well as utilization of bank products through cross-selling.
• Advising clients on their personal financial needs and objectives by analyzing their financial needs and objectives.
• Manage client relations in terms of growth and retentions.
• Resolve customer complaints quickly and effectively.
• Collect vital data relevant to the Bank’s account opening requirements from new customers.
• Drafting corporate credit proposals and making recommendations to the credit committee.
• Follow up on credit proposals, letter of offer, excess requests, notification of excesses and securities with Credit department.
• Monitor relationships and attend to all queries relating to relationship accounts.
• Contribute to various initiatives and any other tasks as assigned by senior management team.
• Maintain quality corporate asset and liability books by ensuring timely collection on arrears and excesses.
• Actively support deposit mobilization initiatives.
• Any other duties that may be assigned by immediate supervisor from time to time.

EXPERIENCE

• Over 10 years of experience as a Corporate Relationship Manager within the banking sector.
• Trade Finance experience is Mandatory
• Well-versed in the Nairobi business environment, with strong capability in managing corporate portfolios, credit relationships, and trade finance transactions.
• Leadership or management training will be an advantage.

ACADEMIC QUALIFICATIONS

• Bachelor’s Degree in business related field from a recognized university namely: Banking & Finance, Accounting, Economics, Business Administration / Management.
• Master’s Degree will be added advantage.

SKILLS & KNOWLEDGE

• Bank Management
• Credit Underwriting Skills
• Budget preparations
• Customer service

PERSONAL ATTRIBUTES

• Demonstrate high level of Integrity
• Good communication skills.
• Good conduct.

go to method of application »

Job Purpose

• Lead branch operations to achieve growth in deposits and lending, ensure operational excellence, manage staff performance, and deliver superior customer service while safeguarding branch assets and maintaining regulatory compliance.

Key Responsibilities

Business Growth & Financial Management

• Develop and implement branch growth plans (deposits & lending).
• Achieve revenue, profitability, and collection targets.
• Maximize income streams and prevent revenue leakage.
• Prepare, monitor, and manage branch budgets and costs.

Operations & Compliance

• Oversee daily branch operations including opening, closing, and security.
• Ensure compliance with banking policies, procedures, and regulatory requirements.
• Authorize transactions, vouchers, and accounts within approval limits.
• Maintain safe custody of vaults, cash, loan documents, and records.
• Submit accurate statutory and internal reports.

Customer Experience

• Ensure high-quality customer service across all branch departments.
• Build and maintain strong client relationships.
• Resolve customer escalations and ensure service excellence.

People Leadership

• Lead, supervise, coach, and develop branch staff.
• Promote a culture of integrity, accountability, and teamwork.

Risk & Asset Protection

• Safeguard branch assets and implement internal controls.
• Act as joint custodian of vaults and cash.
• Ensure compliance with audit, risk, and governance standards.

Academic Qualifications

• Bachelor’s Degree in a business-related field (Banking & Finance, Accounting, Economics, Business Administration/Management)
• Master’s Degree is an added advantage.
• Experience in trade finance, business development, and client relationship management is mandatory.

Experience

• Minimum 10+ years in banking and currently in the banking industry.
• Leadership or Management Training is an advantage.
• Proven track record in branch performance, revenue growth, and staff management.

Skills & Knowledge

• Bank operations and branch management
• Credit and lending oversight
• Budgeting and financial reporting
• Customer service management
• Public relations and stakeholder engagement
• Personal Attributes
• High integrity and ethical conduct
• Excellent communication and interpersonal skills
• Courteous, professional, and customer-focused
• Strong decision-making and problem-solving abilities

go to method of application »

Job Purpose

• Lead branch operations to achieve growth in deposits and lending, ensure operational excellence, manage staff performance, and deliver superior customer service while safeguarding branch assets and maintaining regulatory compliance.

Key Responsibilities

Business Growth & Financial Management

• Develop and implement branch growth plans (deposits & lending).
• Achieve revenue, profitability, and collection targets.
• Maximize income streams and prevent revenue leakage.
• Prepare, monitor, and manage branch budgets and costs.

Operations & Compliance

• Oversee daily branch operations including opening, closing, and security.
• Ensure compliance with banking policies, procedures, and regulatory requirements.
• Authorize transactions, vouchers, and accounts within approval limits.
• Maintain safe custody of vaults, cash, loan documents, and records.
• Submit accurate statutory and internal reports.

Customer Experience

• Ensure high-quality customer service across all branch departments.
• Build and maintain strong client relationships.
• Resolve customer escalations and ensure service excellence.

People Leadership

• Lead, supervise, coach, and develop branch staff.
• Promote a culture of integrity, accountability, and teamwork.

Risk & Asset Protection

• Safeguard branch assets and implement internal controls.
• Act as joint custodian of vaults and cash.
• Ensure compliance with audit, risk, and governance standards.

Academic Qualifications

• Bachelor’s Degree in a business-related field (Banking & Finance, Accounting, Economics, Business Administration/Management)
• Master’s Degree is an added advantage.
• Experience in trade finance, business development, and client relationship management is mandatory.

Experience

• Minimum 10+ years in banking and currently in the banking industry.
• Leadership or Management Training is an advantage.
• Proven track record in branch performance, revenue growth, and staff management.

Skills & Knowledge

• Bank operations and branch management
• Credit and lending oversight
• Budgeting and financial reporting
• Customer service management
• Public relations and stakeholder engagement
• Personal Attributes
• High integrity and ethical conduct
• Excellent communication and interpersonal skills
• Courteous, professional, and customer-focused
• Strong decision-making and problem-solving abilities

go to method of application »

Role Purpose

• The HR Business Partner (HRBP) will act as a strategic and operational partner to the Management team at our client’s plant, driving people strategies that enable productivity, quality, safety, and cost efficiency. The role focuses on building a skilled, compliant, and high-performing workforce aligned with the company’s growth ambitions in the paints and coatings industry.

Key Responsibilities

Strategic HR Business Partnering

• Collaborate with Country Head and functional leaders to align HR initiatives with production and business goals
• Translate organizational HR strategy into plant-level execution plans
• Drive workforce productivity, cost optimization, and operational efficiency initiatives
• Support change management initiatives (automation, process improvements, expansion projects)

Talent Acquisition & Workforce Planning

• Plan and manage manpower requirements (permanent and contract workforce)
• Manage onboarding programs to accelerate operational readiness
• Implement induction programs for new hires
• Lead end-to-end recruitment for plant roles (operators, technicians, quality, maintenance etc.)
• Ensure timely hiring aligned with production schedules and capacity expansion
• Build talent pipelines for critical and technical roles.

Performance Management & Productivity

• Drive goal setting and performance management processes across plant teams
• Align KPIs with production targets, quality standards, and safety metrics
• Partner with line managers to improve team productivity and accountability
• Support performance improvement plans and capability enhancement

HR Operations & Employee Lifecycle Management

• Oversee onboarding, confirmation, transfers, and exit processes
• Ensure accurate maintenance of employee records and HRMS systems
• Manage attendance, leave, and shift scheduling in coordination with operations
• Ensure smooth HR service delivery at the plant

Compliance & Governance

• Ensure adherence to local labor laws, factory regulations, and company policies
• Maintain statutory records and support audits and inspections
• Partner with internal stakeholders to ensure governance standards are met
• Drive compliance awareness among employees and supervisors

Employee Engagement & Culture Building

• Drive engagement initiatives suited to plant workforce demographics
• Strengthen communication between management and employees
• Support initiatives to enhance morale, retention, and workplace satisfaction
• Promote company values and ethical practices on the shop floor

Qualifications & Experience

• MBA / PGDM in Human Resources
• 8 years of HR experience in manufacturing / plant HR set up.
• Experience in paints, chemicals, or FMCG manufacturing preferred
• Strong exposure to HR operations, talent management, and compliance

Key Competencies

• Strong business and operational understanding
• Data-driven decision-making and analytical mindset (excellent skills in MS Excel mandatory)
• Execution excellence and attention to detail
• Problem-solving and process improvement orientation

Behavioral Attributes

• Hands-on, proactive, and solution-oriented
• High ownership and accountability
• Strong interpersonal and communication skills
• Ability to work in a fast-paced plant environment

Additional Requirements

• Willingness to be based at plant location
• Flexibility to align with plant working hours and production cycles
• Familiarity with ERP/HRMS systems