Careers at Peoplelink Consultants Ltd

Responsibilities

• Welcome guests and manage check-in, check-out and reservations.
• Handle inquiries, requests and complaints professionally and efficiently.
• Maintain accurate guest records and ensure data confidentiality.
• Coordinate with other departments to ensure smooth guest experiences.
• Process payments, cash handling and daily transactions accurately.
• Exhibit a positive attitude, professionalism and a strong commitment to service excellence.
• Work flexible shifts including weekends and public holidays.

Requirements

• Certificate, Diploma or Degree in Business Administration, Hospitality, Tourism or a related field is required.
• Previous experience in a similar role in the hospitality industry is a must.
• Strong communication and interpersonal skills.
• Proficient in computer applications and hotel management systems (PMS).
• Fluent in English; other languages are an added advantage.

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Responsibilities

• Drive sales and occupancy of fully furnished shortlet apartments and units.
• Secure new business opportunities from corporates and NGOs.
• Market available units through various channels.
• Build and maintain strong relationships with clients for referrals and repeat bookings.
• Conduct property viewings and close sales deals.
• Meet and exceed set sales targets.

Requirements

• Degree or Diploma in Real Estate, Sales and Marketing, Public Relations, or a related field.
• Proven experience in real estate sales, specifically fully furnished shortlets (mandatory).
• Strong understanding of the short-term rental market in Nairobi.
• Excellent communication, negotiation, and interpersonal skills.
• Self-driven with the ability to work under minimal supervision.
• Prior experience using online listing platforms and social media marketing is an added advantage.

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Responsibilities

• Drive corporate room bookings, events, and banqueting sales by targeting international business networks, trade delegations, and specialized corporate clients.
• Build and maintain strong relationships with key destination management companies, specialized travel agencies, and international corporate accounts.
• Design and execute tailored hospitality sales packages that align with the cultural, dietary, and hospitality preferences of international high-net-worth clients.
• Conduct site inspections, present venue capabilities, and negotiate high-value accommodation and event contracts to meet monthly revenue targets.
• Coordinate closely with the food & beverage and banqueting teams to ensure seamless execution of culturally specific events and conferences.
• Analyze market trends and competitor strategies to identify new business opportunities within niche international corporate and leisure travel segments.

Requirements

• Deep, native-level understanding of South Asian corporate structures, cultural nuances, business etiquette, and hospitality expectations.(Indian descent)
• Bachelor's degree or Diploma in Hospitality Management, Sales & Marketing, or a related field.
• Minimum of 3 to 5 years of proven sales experience within the hospitality industry, with a track record of handling international corporate accounts or high-end
• leisure markets.
• Full professional fluency in Hindi or other major South Asian languages to effectively communicate and negotiate with targeted international client portfolios.
• Exceptional interpersonal, negotiation, and relationship-management skills.
• Target-driven mindset with the ability to work independently under minimal supervision.