Jobs at Crystal Recruit

Responsibilities:

• Effectively present, promote and sell the organization's value proposition and products to existing and prospective customers
• Cross-sell and upsell to customers
• Provide accurate information (e.g. product features, pricing and after-sales services) to customers
• Conduct on-ground research of prices and competition
• Coordinate sales effort with team members and other departments i.e. procurement, Community Leader
• Consistently achieve agreed upon sales targets and outcomes
• Provide excellent customer service on a consistent basis
• Provide customer feedback on an ongoing basis to the rest of the team
• Establish, develop, and maintain positive business and customer relationships
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Stay up-to-date with new products/services

Requirements

• Bachelor's Degree or Diploma with a focus on Sales and Marketing, Operations Management, or any business-related field
• 2 years of experience working in Sales and Marketing in a busy environment. Previous experience at a tech startup is a plus
• Proven sales operations experience
• Familiarity with CRM systems and practices
• Ability to multitask, prioritize, and manage time effectively
• Active listening, and great communication and presentation skills

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Responsibilities

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams

Qualifications

• Proven 3 years' experience as a Sales Executive or relevant role
• Sales Experience from cleaning or security service industry highly preferred
• Degree in sales and marketing, business administration or any other related course
• Proficiency in English
• Excellent knowledge of MS Office
• Hands-on experience with CRM software is a plus
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations

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Responsibilities

• Create and execute a strategic sales plan that expands customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Identify knowledge gaps within the team and develop plans for filling them
• Achieve growth and hit sales targets by successfully managing the sales team
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Ensure that company quotas are met

Requirements

• Degree in Business Administration or a related field
• Five years minimum in a similar role. Experience from cleaning and security industries highly preferred.
• Successful previous experience leading and managing teams.
• Demonstrated ability to present and influence credibly and effectively at all levels of the organization
• Proven record of success with the entire sales process, from planning to closing
• Excellent communication, interpersonal, and organizational skills
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills