Current Opportunities at ICEA Lion Group

Job Summary

• The role of the Business Development Officer is promoting and growing the Group Life & Pensions business by providing competitive quotations to clients, generating revenue through diverse distribution channels, new business processing, and providing excellent customer service.

Roles And Responsibilities

• Providing and sending competitive quotations to prospects.
• Preparing and writing proposals for submission and tender processing
• Processing of documentation for new business acquisition.
• Preparing risk registers for various clients.
• Consulting on the most effective cover for a particular need, while taking a number of factors into account.
• Setting up meetings, preparing and delivering presentations to potential clients.
• Developing and maintaining good working relationships with intermediaries and existing customers.
• Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors products.
• Delivering good customer service by responding swiftly to queries and concerns from clients.
• Providing management with market feedback and intelligence.
• Sending out renewal instructions two months in advance.
• Regularly and accurately updating database of all prospective and closed business in addition to submitting a monthly report to managers.
• Ensuring strict adherence to practices, procedures and policy stipulated in the business development operational manual including the Code of Ethics.
• Maintaining and updating all forms of business contacts.
• Gathering customer service feedback and reporting on intellectual and operational issues raised by clients.
• Preparing regular management reports.
• Managing broker/agents social forums to enhance relationships and reward good performance.
• Managing exhibition stands and corporate sponsorships.
• Traveling out of town to sources, renewing and collecting premiums.
• Generating revenue from new and existing brokers as well as clients.
• Providing e-advice to system development initiatives affecting the business development team.
• Identifying broker needs in order to help develop new business opportunities in liaison with business development heads.
• Providing quotations, client services.
• Training of staff (Executive Trainees, & Business Development Assistants) and intermediaries

Occasional Duties

• Taking part in internal Ad Hoc Committees.
• Participating in the automation of business functions

Requirements Academic And Professional Qualifications

• Bachelor’s Degree in a business or social science related field from a reputable university.
• Reasonable progress toward professional qualification(s) in insurance e.g. ACII, FCII or equivalent would be and added advantage
• At least four (4) year’s post qualification experience in a Life Assurance and Pensions Business Development function. Must have previous experience in sales and marketing.

Core Technical competencies

• Appreciable understanding of the Kenya insurance market, the prevailing business environment and products by the competition.
• Good customer relationship management skills (internal and external customers).
• Good communications skills, both written and verbal.
• Self-motivated but able to work as part of a team.
• Good organizational and time-management skills.
• Positive attitude, self-motivated, self-driven and able to work with minimal supervision.
• Good negotiation and persuasion skills.
• Confidence presenting to large groups of people.
• Trustworthiness and discretion when handling confidential information.
• A smart appearance and professional manner.
• Strong attention to detail, ability to multitask and performance oriented

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Job Summary

• The job holder will be responsible for the Design, Implementation and Administration of ICEA LION Group’s Enterprise Database (DB) Systems. This encompasses performance tuning, capacity planning, continuity management, and second-line support for databases utilized in Enterprise Resource Planning Systems, Core Business Systems, Business Analytics Systems, Customer Relationship Systems, and other supporting application databases within the Group.

Roles

• Design, administer, and support databases across development, test, and production environments, both on-premises and in cloud environments
• Collaborate with Infrastructure and other Technology teams on hardware requirements and support needs
• Ensure database security, integrity, and compliance with established standards
• Implement backup and recovery strategies for business databases
• Conduct regular reviews to ensure compliance with established standards, policies, configuration guidelines, and procedures
• Develop and maintain documentation for database architecture, security, configuration, and operations for all systems
• Perform capacity planning and optimize database performance.
• Design Business Continuity Planning (BCP) and High Availability solutions for databases.
• Manage database projects in collaboration with Applications, Software, and IT security teams
• Monitor and enhance database system performance in alignment with Service Level Agreements

Requirements

• Bachelor’s degree in IT or a related field.
• Three (3) years of experience managing relational and non-relational databases.
• Proficient in physical database design.
• Experience in Microsoft SQL Server Systems and MySQL Administration.
• Understanding of data reporting and visualization, e.g., dashboards.
• Experience linking disconnected data sets to meet business requirements.
• Strong analytical skills, especially in data consolidation from diverse data sets.
• Proven experience in data warehouse management & ETL (Extract, Transform, Load) processes.
• Relevant database certifications on MS-SQL.
• Familiarity with other database systems such as PostgreSQL, Cloud SQL, NoSQL, and other common and emerging open-source database technologies.
• Working knowledge of Windows Server and Linux Operating Systems and Database licensing models.
• Good communication skills (oral & written)