Open Roles at Spring Valley Coffee

The Role

• As our Freelance Designer, you’ll work with the Spring Valley team to turn ideas into beautiful, brilliantly executed creative.
• This is an ongoing freelance role, initially around 3–4 days per month, working across a wide range of Spring Valley projects including packaging, print, campaigns, events, café collateral, presentations and digital assets.

What’s In It For You

• Work with a growing African specialty coffee brand with an international presence.
• Work across a wide range of creative projects and formats.
• Help bring Spring Valley campaigns, products and ideas to life.
• Work across both digital and print design.
• Build an ongoing freelance relationship with the Spring Valley team.

Location & Work Structure

• Freelance role, initially around 3–4 days per month.
• Nairobi-based designers are preferred, as we love working together in person.
• Remote candidates will be considered for the right person.
• Start date is immediate.

Role & Responsibilities

• Turn creative briefs into polished, high-quality design work.
• Develop creative across packaging, print, campaigns, events, café collateral, presentations and digital assets.
• Prepare artwork for both digital and print production.
• Work independently and manage agreed deadlines.
• Work with the Spring Valley team to develop and refine creative ideas.
• Ensure final work is production-ready and meets the required standard.
• Bring strong design thinking and attention to detail to every project.

Experience & Attributes

• Strong experience with Adobe Illustrator and InDesign.
• Confident working in Canva.
• Brilliant eye for design, typography and detail.
• Strong portfolio demonstrating excellent brand and graphic design work.
• Experience taking creative briefs through to polished, production-ready work.
• Experience preparing artwork for digital and print.
• Able to work quickly and independently while maintaining a very high standard.
• Experience with premium or high-end consumer brands is strongly preferred.
• Experience with packaging, hospitality, food and beverage or lifestyle brands is a bonus.

Our Expectations

• Bring a high standard of design to every project.
• Understand the brief and turn ideas into thoughtful, well-executed creative.
• Be reliable, responsive and able to work independently.
• Pay close attention to detail, particularly typography and production requirements.
• Deliver work on time and ready for production.
• Work collaboratively with the Spring Valley team.
• Help us make everything we put into the world look and feel distinctly Spring Valley.

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The Role

• As our Equipment Sales Manager, you’ll own the sales and customer experience for Spring Valley Coffee’s commercial coffee equipment business.
• You’ll work with hospitality customers to understand their needs, recommend the right equipment, and take projects from the first conversation through sale, installation, and after-sales support.
• Our portfolio includes La Marzocco, Modbar, Eversys, Mahlkönig, and Marco. You’ll also manage our Equipment Technicians, ensuring our customers receive excellent service before and long after the sale.

What’s In It For You

• Own and grow a specialist equipment business within one of Kenya’s leading specialty coffee companies.
• Work with leading commercial coffee equipment brands.
• Build relationships with hotels, restaurants, cafés, and other hospitality businesses.
• Develop your sales, technical, and customer relationship skills.
• Work alongside a passionate coffee team and stay close to the specialty coffee industry.

Location & Work Structure

• Full-time role based in Nairobi, working with customers and projects across Kenya.
• You will report to the Head of Sales & Marketing.

Role & Responsibilities

• Drive equipment sales and build a strong pipeline of hospitality customers.
• Understand customer needs and recommend the right equipment solutions.
• Lead pitches, demonstrations, quotations, negotiations, and closing.
• Own projects from sale through installation, commissioning, and handover.
• Build strong customer relationships and ensure excellent after-sales support.
• Manage and coordinate the Equipment Technicians and their workload.
• Build strong relationships with equipment suppliers and stay up to date with our equipment portfolio.

Experience & Attributes

• 3–5+ years of B2B sales experience, preferably in hospitality, coffee, commercial equipment, or a technical environment.
• Strong track record of selling technical or commercial solutions.
• Strong understanding of hospitality businesses and their needs.
• Excellent negotiation, presentation, and closing skills.
• Commercially driven, organised, proactive, and strong on follow-through.
• Strong knowledge of commercial coffee equipment is highly preferred.
• Comfortable managing both customers and technical teams.

Our Expectations

• Take ownership from the first customer conversation through to after-sales support.
• Sell solutions, not just products.
• Be proactive in finding opportunities and solving customer problems.
• Keep customers informed and follow through on commitments.
• Represent Spring Valley Coffee and our equipment partners with professionalism and credibility.
• Do The Right Thing, Make Incredible Coffee, Delight Everyone, and stay Constantly Curious.