Fresh Jobs at Hotpoint Appliances Ltd

Job Purpose

• To drive the Internal Talent Lifecycle by ensuring that once talent is acquired, it is nurtured, developed, and strategically engaged to meet current and future business needs. 

Job Responsibility and Accountability

Talent Architecture & Career Management

• Competency Framework: Design and maintain a comprehensive Competency Framework for all roles within the organization to standardize performance expectations. 
• Career Pathing: Map out clear, documented Career Progression Paths to provide employees with visible and structured growth trajectories. 
• Internal Mobility: Oversee the Internal Job Mobility framework, ensuring high-potential (HiPo) employees are prioritized for vacancies to meet internal hiring targets.  
• Job Evaluation: Lead job evaluation processes and remuneration surveys to ensure equitable and competitive pay structures. 

Holistic Wellness & Total Rewards Strategy

• Wellness Strategy: Design and implement a strategy encompassing mental, physical, and financial health, including the management of the Employee Assistance Program.
• Engagement Activities: Drive monthly engagement activities and staff welfare programs to enhance the Employee Value Proposition. 

Talent Acquisition & Pipeline Development

• Trainee Programs: Lead the Graduate Management Trainee and Internship programs from onboarding through to confirmation. 
• Mentorship & Assessment: Coordinate departmental rotations to ensure trainees receive high-touch mentorship and rigorous performance assessments. 

Strategic Partnering 

• Talent Consultancy: Act as an embedded consultant to align business plans with tailored talent strategies. 
• Change Management: Lead departments through Change Management initiatives, specifically during the adoption of new technologies or structural shifts. 
• Analytics & Reporting: Utilize data analytics to report on \"Skill Set Growth,\" labor costs, and engagement scores to advise leadership on financial and talent decisions. 

 Knowledge, skills and Experience

• Education: Bachelor’s Degree in HR Management, Social Sciences, or a related field.
• Professional Certification: CHRP (Certified HR Professional) or equivalent (Ongoing or Completed).
• Experience: 5–7 years in HR, with a strong emphasis on Talent Management, or as a Junior HRBP.
• Technical Skills: Proficiency in HR Information Systems and HR Analytics 
• Competencies: High emotional intelligence, strategic thinking, persuasive communication, and project management skills.

go to method of application »

Job Purpose

• To act as the organizational architect for Total Rewards and the engine for HR operational excellence. This role ensures that the company’s investment in people is optimized through competitive benefit design, data-driven payroll management, and a high-efficiency shared services model, to enhance employee engagement, retention, and organizational performance.

 Job Responsibility and Accountability

Compensation & Total Rewards Strategy

• Policy Ownership: Develop, implement, and continuously review internal Rewards policies and frameworks to ensure consistency, transparency, and alignment with organizational goals. 
• Benchmarking & Evaluation: Lead job evaluation processes, salary benchmarking, and remuneration surveys to ensure equitable and competitive pay structures. 
• Staff Perks & EVP: Drive the strategy for staff purchase programs and perks to enhance the Employee Value Proposition (EVP). 

Benefits & Insurance Management

• Insurance Oversight: Manage the end-to-end lifecycle of Medical, Group Life, and Risk Insurance, including annual negotiations, renewal terms, and loss ratio analysis. 
• Retirement & Savings: Oversee the administration of staff pension funds and savings schemes, ensuring optimal performance and employee awareness. 
• Vendor Management: Manage strategic relationships and performance contracts for service providers and outsourced services. 

Payroll & Statutory Compliance

• Payroll Accuracy: Provide oversight of monthly payroll processing, ensuring 100% accuracy, timely disbursement, and compliance with audit standards. 
• Audit & Remittances: Conduct quarterly payroll audits and ensure all 3rd-party deductions and statutory remittances (PAYE, NSSF, SHIF, Housing Levy) are filed without error or delay. 
• Regulatory Alignment: Serve as the primary point of contact for external audits and ensure full adherence to national and international labor and tax laws. 

Shared Services & Digital Governance

• Process Optimization: Transition HR operations toward a Shared Services Model, prioritizing Employee Self-Service (ESS) and automation to enhance efficiency. 
• HRIS Custodian: Act as the custodian of the HRIS/ERP, ensuring high data integrity, security, and effective utilization of digital tools. 
• Predictive Analytics: Utilize HR data to generate reports on labor costs, productivity trends, and turnover to advise leadership on fiscal decisions. 
• Data Privacy: Lead internal audits to ensure 100% compliance with Data Protection Acts and internal privacy protocols. 

Employee Relations & Engagement

• Staff Welfare: Coordinate staff engagement initiatives, welfare programs, and communication regarding benefits to support retention. 

Knowledge, skills and Experience

• Education: Bachelor’s Degree in HR Management or a Business-related field.
• Professional Certification: Full CHRP qualification and valid IHRM practicing license.
• Experience: 5+ years in HR, with at least 3 years specializing in Compensation & Benefits or Payroll Management.
• Technical Skills: Advanced proficiency in HRIS/ERP systems, Expert-level Excel skills for data analytics.
• Competencies: High numerical aptitude, strategic foresight, meticulous attention to detail, and a deep understanding of the financial impact of HR decisions.

go to method of application »

Job Purpose

• To manage all store operations, ensure customer satisfaction, and drive sales growth within the retail outlet.
• To Oversee staff performance by managing and monitoring employees\' work activities and outcomes to ensure alignment with organizational goals, standards, and expectations. This includes providing guidance, support, and feedback to help staff members achieve their best performance. 

Job Responsibility and Accountabilities

• Schedule daily operations and allocate tasks to the team.
• Ensure optimal presentation and visual merchandising of the showroom.
• Maintain full stock levels, proper pricing, visual merchandizing as per the set standards and POPs alignment for all products.
• Ensure prompt customer service and assist in closing sales.
• Conduct product discounting in line with company guidelines.
• Act as a reliever for the team lead, and cashiers when needed.
• Oversee monthly stock takes and independent checks.
• Ensure all the SOP’s, Policies of the organization are adhered to by constantly training the staff and updating any new or outdated policies. 
• Identify opportunities to increase sales both internally and externally.
• Coordinate promotions and sales with a clear store activation calendar and budget which should be outlined at the beginning of each calendar year and submitted to marketing for approval beforehand.
• Track daily, weekly, and monthly performance metrics and including the team in the sales strategy for maximum achievement.
• Ensure timely processing of Credit Notes complying with the laid policies of when each should be closed.
• Ensure all Gate Passes, LTO, Stock Movements are correctly processed in accordance with Procedures.
• Prepare Manual Delivery Notes and reports to Management.
• Manage stocks holding, stock allocation per square footage, and utilization of space based on the stock movement data for your store.
• Follow up with Transport Coordinator to ensure all deliveries are carried out as scheduled.
• Conduct regular one-on-one meetings to provide constructive feedback. Recognize and reward excellent performance to motivate staff while identifying areas for improvement and offer guidance on how to enhance skills and productivity.
• Set clear performance goals and objectives for each employee in the store, conduct formal performance evaluations as set by HR and discuss performance results, achievements, and areas needing improvement.
• Ensure staff receive adequate training to perform their duties effectively.
• Address and mediate any conflicts or issues among team members. Foster a positive and collaborative work environment whist ensuring conflicts are resolved promptly and fairly.
• Implement strategies to keep staff motivated and engaged and ensure you get employee feedback and involve them in decision-making processes when appropriate.
• Address poor performance or misconduct according to company policies while implementing corrective actions or disciplinary measures when necessary.
• Any other duties assigned by the supervisor.

Qualification

• A Minimum qualification of a degree in sales & marketing or any business-related course is required.

Experience and Key Skills: 

• At least 5 years’ experience in sales or marketing, customer care from a service industry back ground in a retail supervisory or management position.
• Performance Orientation: Understand and achieve key performance indicators (KPIs).
• Innovation: Improve work processes and resolve customer concerns effectively.
• Decisiveness: Take prudent action with minimal oversight.
• Communication: Maintain open and clear communication.
• Trustworthiness: Build trust and reliability.
• Team Orientation: Work collaboratively while keeping company objectives in mind.
• Results Orientation: Deliver results and support customers promptly.