Fresh Jobs at Ital Global

About the Client:

Our client in the Supermarket Industry, is looking for a candidate to join their team as a Supermarket Pastry Chef to handle production and quality for their bakeries in accordance with approved standards and company guidelines.

Summary of Duties and Responsibilities.

• Prepare a wide variety of goods such as cakes, cookies, pies, bread, donut
• Create new and exciting desserts to renew our menus and engage the interest of customers
• Decorate pastries using different icings, toppings etc. to ensure the presentation will be beautiful and exciting
• Monitor stocks for baking ingredients such as flour, sugar etc. and make appropriate orders within budget
• Check quality of material and condition of equipment and devices used for cooking
• Identify staffing needs and help recruit and train personnel
• Maintain a lean and orderly cooking station and adhere to health and safety standards

Key Qualifications

• Diploma / Certificate in Food Production or related area.
• At least 2 years in pastry production.
• Valid Food handler’s certificate.
• Knowledge in HACCP.
• Diploma/certificate in pastry production preferred.

Competencies and Skills:

• Excellent record in kitchen operations and procedures.
• Ability to calculate profit margins.
• Well-versed in preparing food items consistently while adhering to recipe standards.
• Track record of working efficiently in a fast-paced environment.
• Self-motivated and takes own initiative.
• Excellent communication skills
• Strong Customer Service Skills
• Must be a team player with strong work ethics.

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Our Client is looking for a competent and professional Sales Executive and Administration Officer to offer administrative support and handle various sales functions. The Role reports to the Director. The role generally involves handling of variety of tasks on a one to one basis with the MD in an organized and timely manner.

About the Client:

• A leading and busy events planning and management company in Mombasa that has resources and equipment to bring events from mere ideas to reality seeks to hire a competent and aggressive individual. The firm is involved in every aspect of planning and execution letting their clients focus on their core business.

Job Purpose:

• The purpose of this position is to offer administrative support as well as handle sales matters. 

Qualifications and Requirements

• Diploma from a recognized institution in Business Administration, Secretarial or Public Relations or any other related fields.
• Proficiency in Ms Office with working knowledge of digital marketing.
• At least 2 years relevant and proven work experience in a similar or hospitality industry.
• Proven Sales experience.
• Have knowledge of office management, systems and procedures

Personal Traits, Qualities and Aptitudes.

• Perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure.
• Accept responsibility for the direction, control and planning of an activity.
• Must be flexible and adaptable
• Have ability to be proactive and take initiative
• Have tact and diplomacy
• Ability to work independently
• Team player
• Reliable and great attention to details
• Honesty and integrity
• Ability to multi task and prioritizing skills daily workload
• Strong customer service skills and exceptional people skills
• Must be up to date with the latest gadgets and applications
• Outstanding oral and written communication skills
• Great negotiation skills.
• In-depth knowledge of the industry and its current events.
• The ability to handle pressure and meet deadlines.

Key Responsibilities and Duties

• Acting as a point of contact between the management and internal/external clients
• Implementing and maintaining procedures/administrative systems liaising with staff, suppliers and clients
• Meet established sales targets, goals and quotas.
• Establish plans and strategies to expand the customer base in the assigned sales area.
• Execute sales support processes to expedite the conversion of sales.
• Collating and filing documents, expenses etc
• Typing quotations and making follow-ups
• Assist in preparations of proposals and tender documents and presentations
• Handle enquires and ensuring accurate information is given in a professional manner
• Run day to day errands to coordinate special events, including conferences, quarterly meetings and business luncheons
• Maintain organization and pay attention to detail throughout the day and to ensure all documents and important contracts are filed and marked appropriately.
• Prepare reports, presentations and briefs
• Assist in sourcing items from suppliers when needed
• Attending meetings with the MD when required
• Handle social media pages.
• Undertaking any other office administrative services duties that may be assigned.
• Any other duty assigned 

Key Performance Indicators & Reports 

• High customer satisfaction levels especially based on social media responses etc, improved productivity and improved sales.

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About the Role:

The Sales & Marketing Executive will play a critical role in promoting and selling the services of the tour and travel company. This position involves developing and executing strategies to boost sales, enhance brand presence, and increase customer satisfaction through targeted marketing efforts. The ideal candidate will be proactive, creative, and driven to meet and exceed sales targets.

Qualifications and Requirements

• Diploma in Sales and Marketing or related field from a reputable institution. 
• 1-2 years’ experience in sales and marketing, ideally within the travel or tourism industry
• Strong client data base. 
• Proven track record of meeting or exceeding sales targets.
• Excellent knowledge of MS Office and marketing software.

Competencies and Skills required:

• Excellent Sales ,Marketing and Negotiation skills
• Reporting and Presentation skills
• Ability to work under pressure without losing composure
• Must be flexible and adaptable
• Have ability to be proactive and take initiative
• Have tact and diplomacy and confidential
• Reliable and keen attention to details
• Honesty and integrity
• Ability to multi task and prioritizing skills daily workload
• Outstanding customer service skills and exceptional people skills
• Outstanding oral and written communication skills
• In-depth knowledge of the industry and its current events
• Excellent organization and time management

Key Responsibilities and Duties

• Identify and generate new leads through various channels including cold calls, emails, networking events, and online platforms.
• Build and maintain relationships with both potential and existing clients, providing exceptional customer service and support throughout the sales process.
• Present and promote tour packages and travel services to potential clients, tailoring offerings to meet customer needs and preferences
• Negotiate with clients on pricing, terms, and packages, and work towards closing deals to meet sales targets.  
• Maintain detailed records of sales activities, customer interactions, and market insights. Report sales performance to management on a regular basis.
• Identify opportunities to upsell or cross-sell additional travel services such as premium packages, special tours, or extra services.
• Assist in the development and execution of both online and offline marketing campaigns to increase brand awareness and customer engagement.
• Develop marketing content for social media, email newsletters, blogs, and the company website. Ensure the content aligns with the company’s brand image.
• Manage social media accounts, including creating posts, responding to customer inquiries, and engaging with followers to promote services and events.
• Conduct market research to understand current trends, customer preferences, and competitor offerings, and adjust marketing strategies accordingly.
• Help in maintaining the company’s brand image and ensuring all marketing materials are consistent with the company’s values and messaging.
• Act as a point of contact for clients before, during, and after their travel experience to ensure customer satisfaction and retention.
• Gather feedback from clients to assess the quality of services provided and identify areas for improvement.
• Address and resolve customer complaints or issues in a professional manner, ensuring a positive outcome for both the client and the company
• Prepare and submit regular reports on sales performance, marketing activities, and customer feedback to management.
• Maintain an up-to-date database of clients, leads, and contacts for marketing and sales efforts.
• Work closely with the tour operation team, product managers, and other departments to ensure seamless service delivery to clients.
• Any other duty assigned. 

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Job Purpose:

The purpose of this position is to ensure office operations run smoothly within the Church Set up. The jobholder will also be required to attend to Walk-ins and Plan for Meetings lising with all Departments.

Qualifications and Requirements 

• Bachelors’ degree or Diploma in Business Management from a recognized university 
• Secretarial Training would be an added advantage 
• Highly competent in MS Office, with the ability to make impressive presentations 
• Must be a Christian

Personal Traits, Qualities And Aptitudes.

• Excellent Organizational Skills.
• Responsible and Accountable.
• Ability to manage multiple tasks and projects simultaneously. 
• Excellent time management
• Exceptional communication and interpersonal skills
• Ability to work independently and be self-motivated.
• Creative and good problem solving skills
• Great social skills
• High Integrity

Key Responsibilities and Duties

• Receiving visitors and directing them accordingly 
• Switchboard duties which entails  taking  and relaying the correct messages to the right office colleague  and taking messages and dispatching the information promptly and appropriately.
• Communicate and liaise verbally and in writing between suppliers/visitors/enquirers and relevant staff.
• Using a range of office software, including email, spreadsheets and databases; manage filing systems;
• Developing and implementing new administrative systems, such as record management;
• Recording office expenditure and managing the budget;
• Maintaining the condition of the office and arranging for necessary repairs;
• Organizing staff meetings - this includes preparing the agenda and taking minutes
• Delegating work to staff and managing their workload and output
• Writing reports for the director and delivering presentations;
• Responding to customer enquiries and complaints;

Deadline: 28th April, 2025