Fresh Jobs at Peoplelink Consultants Ltd

RESPONSIBILITIES

• Answer incoming calls and respond to customer inquiries promptly and professionally
• Make outbound calls for follow-ups, confirmations, or service-related communication
• Resolve customer complaints and escalate complex issues where necessary
• Adhere to call center scripts, policies, and service standards
• Maintain high levels of customer

RESPONSIBILITIES

• Excellent verbal communication skills
• Good listening and problem-solving abilities
• Basic computer skills and ability to use call center systems
• Ability to work under pressure and meet targets
• Prior call center or customer service experience is an added advantage satisfaction and call quality

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The Front Desk Receptionist will oversee daily front office operations, manage guest check-ins and check-outs, handle account reconciliations, and supervise housekeeping staff to ensure high standards of service and cleanliness.

Responsibilities

• Handle guest check-in, check-out, registration, payments, and inquiries to deliver efficient, high-quality hospitality service.
• Perform daily account reconciliation, process orders, log guest information, and maintain accurate operational records.
• Supervise cleaning staff by arranging shift schedules, assigning duties, and inspecting the quality of guest rooms and public areas.
• Address guest feedback and resolve complaints promptly during stays to maximize customer satisfaction.
• Maintain front desk cleanliness, perform regular inventory checks of supplies, and ensure equipment is properly maintained.

Requirements

• Minimum 3 years of experience in hotel front desk or customer service operations, with strong familiarity in front desk SOPs, account handling, and conflict resolution.
• Experience in scheduling, managing, and inspecting the quality of cleaning staff work.
• Physical appearance requirements: Female 168cm; Male 180cm, with a professional and elegant demeanor.
• Outgoing, highly service-oriented, with strong communication skills and flexible emergency response capabilities.
• Meticulous, responsible, and fully adaptable to shift work schedules. 

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RESPONSIBILITIES

• Manage and optimize operations, store listings, traffic, and conversion rates across major OTA platforms (e.g., Booking.com) to drive online bookings and revenue.
• Acquire and maintain high-value corporate clients, specifically targeting embassies, foreign enterprises, and international institutions, to meet monthly and annual sales targets.
• Combine online and offline resources to develop targeted sales and operational strategies, follow up on client requirements, and increase repeat business.
• Review sales statistics, analyze performance data, and adjust strategies to ensure steady, continuous revenue growth.

RESPONSIBILITIES

• Minimum 5 years of experience in OTA operations and sales within hotels or serviced apartments.
• Deep knowledge of Booking.com and other major OTA rules, including listing optimization promotion, and order management.
• Proven track record in developing key corporate clients (embassies, multinational firms) with strong negotiation skills; existing client networks in these sectors are highly preferred.
• Strong capabilities in market analysis, business negotiation, and strategic planning; must be result-oriented, proactive, resilient under targe pressure, and highly customer-focused

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 Responsibilities

• Prepare and cook meals according to set recipes, menus, and designated timelines.
• Check freshness of ingredients, inspect food quality, and maintain high standards of presentation.
• Collaborate with kitchen staff and assist attendants in serving meals to company staff and visitors.
• Keep up with current culinary trends to deliver continuous positive dining experiences.
• Assist chefs and kitchen attendants with general food preparation tasks and setting up workstations.
• Receive, store, and rotate food inventory and supplies to ensure proper stock management.
• Operate, clean, and maintain kitchen equipment safely and effectively.
• Apply rigorous food safety practices, sanitation standards, and personal hygiene protocols

Requirements

• Certificate in Hotel Management, Food Production, or an equivalent qualification.
• Minimum 1 year of hands-on experience in a similar culinary role.
• Solid understanding of food safety, hygiene regulations, and sanitation best practices.
• Technical proficiency in operating and handling commercial kitchen equipment.
• Excellent customer service skills and strong interpersonal capabilities.
• Valid Certificate of Good Conduct. 

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Responsibilities

• Responsible for maintaining cleanliness and organization in the kitchen and dining areas.
• Wash dishes, glassware, flatware, pots, and pans using standard industrial dishwashers or by hand, ensuring they are sanitized and ready for use.
• Maintain cleanliness of the kitchen, dining areas, and food preparation areas by regularly cleaning floors, countertops, equipment, and other surfaces.
• Properly dispose of food waste, recycling materials, and other refuse while ensuring trash bins are emptied regularly.
• Assist in organizing and maintaining inventory of kitchen supplies and materials and informing management when stock levels are low.
• Assist in maintaining kitchen equipment and appliances, reporting any malfunctions to the kitchen manager or chef.
• Support cooking staff and other kitchen personnel with tasks such as cutting vegetables and gathering supplies to help facilitate meal preparation.
• Adhere to all health and safety regulations and protocols, including proper handling of food and cleaning chemicals.

Requirements

• Must possess a KCSE Certificate or equivalent qualification.
• A Certificate in hospitality management and food production is considered an added advantage.
• Requires a minimum of 1 year of experience in a similar role.
• Must have a solid knowledge of food safety and sanitation practices.
• Proficient in the handling and operation of standard kitchen equipment.
• Must provide a valid Certificate of Good Conduct. 

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The Pizzaiolo will prepare authentic, high-quality pizzas in an Italian restaurant setting while strictly maintaining food quality, hygiene, and presentation standards.

Responsibilities

• Prepare pizza dough, sauces, toppings, and essential ingredients following set recipes and operational standards.
• Stretch, shape, and assemble pizza bases according to customer orders and traditional Italian culinary standards.
• Operate and monitor pizza ovens to achieve required cooking and crust standards.
• Ensure consistent quality, taste, portion sizes, and presentation across all orders.
• Maintain high standards of kitchen cleanliness, food hygiene, and sanitation.
• Monitor ingredient inventory, store food properly, and work to minimize kitchen wastage.
• Clean and service pizza ovens, workstations, and associated kitchen equipment.
• Collaborate effectively with the broader kitchen team to support efficient, timely service delivery.

Requirements

• Proven track record as a Pizzaiolo, Pizza Chef, or Pizza Maker, with minimum 2 years of relevant experience.
• Previous experience working specifically in an Italian restaurant environment.
• In-depth knowledge of Italian cuisine, traditional pizza preparation, dough fermentation, and oven operations.
• Strong understanding of food safety, hygiene regulations, and sanitation protocols.
• Ability to handle high-volume order pressure in a fast-paced environment with speed and attention to detail.
• Excellent teamwork and communication capabilities.
• Formal culinary training or certification is considered a strong added advantage.