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  • Posted: Jan 18, 2021
    Deadline: Jan 31, 2021
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  • Modern Coast Express Ltd is a luxury coach company incorporated on 26th May 2007 operating within Kenya, Uganda, Tanzania and Rwanda. Modern Coast Express is one of the most recognised luxury bus companies operating in the region. The company has over 50 branches in Kenya ,5 branches in Uganda , 6 branches in Tanzania and one branch in Rwanda. The main of...
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    Tracking Officer

    Purpose of the Role :

    Monitoring of trucks and buses 24hours locations by GPS system and responding to customer (Company) request through email and Phone.

    Key Responsibilities

    • Ensure tracking of truck locations by GPS system on route as scheduled.
    • Identifying on-road exceptions and taking immediate remedial action (communicating to drivers on route).
    • Ensure 24hr shift work.

    Minimum Requirements

    • At least 1 year experience in a tracking role
    • Ability to Co-ordinating and responding to emergency situations
    • Efficiency in reporting observations

    Education:

    • Bachelor’s Degree/Diploma in Information Technology or related course

    Relevant Previous Experience:

    • 1 year experience in working in a tracking office.

    Business Understanding:

    1) Understand systems used to track vehicles

    2) Understand the level of reporting in case of an emergency

    3) Understand company policies to be followed by drivers

    Knowledge:

    Functional Skills:

    • Tracking of truck/bus locations by GPS system.
    • Monitoring truck/bus driver performance.
    • Reporting of any event and follow up with drivers

    Generic Skills:

    • Microsoft office
    • Computer basic skills

    Behavioral Skills:

    • People management
    • Analytical
    • Attention to detail
    • Time management
    • Communication
    • Flexibility

    Critical Non-Negotiable attributes

    • At least 1 year experience in busy tracking office
    • Excellent IT skills.
    • Excellent communication & Analytical skills.

    go to method of application »

    Accountant

    Purpose of the Role :

    In charge of a Business unit ensuring all postings are done correctly, in full and on a timely basis. As well as be aware of all financial transactions in relation to the business unit.

    Also to ensure that the business unit is tax compliant.

    Key Responsibilities

    • Verify and understand debit & credit entries posted by the accounts clerks.
    • Reconcile & ensure that banking for each branch in their unit has been done on a daily basis.
    • Reconcile daily sales of each branch with TMS report.
    • Check that invoices raised to corporate clients from the courier system have been posted accurately in the accounting package.
    • Ensure that the daily branch expenses incurred are as per the control sheet.
    • Ensure the bank reconciliations are finalized by 5th of the following month.
    • Monitor all Balance Sheet reconciliations, ensuring completion and adequate record keeping by all key members reporting to the Management accountant.
    • Ensure all intercompany accounts are balanced monthly and signed off.
    • Ensure all debit /credit postings to the nominal ledgers are accurate.
    • Generate cost reports each month analyzing the profitability of the business unit.
    • Prepare the file for annual statutory audit.
    • Generate monthly management accounts for submission to business unit head & MD by 15th of every month.
    • Check the dispatch schedule for trucks with invoices generated.
    • Being self-updated with the happenings of the business unit on all financial aspects.
    • Ensure that all calculations and assumptions are linked to supporting workings and appropriate sources of information.
    • Maintain and enforce credit control across debtors and creditor balances.

    Education:

    • CPA or ACCA, an MBA in Finance or Business Administration would be preferred.

    Relevant Previous Experience:

    • 5 years of overall experience in accounting with last 3 years or more as a team leader of more than 10 employees.
    • Preferably in transport and logistics industry. Should have worked on SAP or any ERP.

    Business Understanding:

    • Should understand company laws, taxation rules of EA Region , all Statutory requirements-NSSF,NHIF, VAT,WHT, PAYE, Training levy
    • Able to review data and report on the same.
    • Preparation of budgets
    • Aiding in strategic planning
    • Manage relationship with Auditors

    Knowledge

    Functional Skills:

    • Analyze and understand data entry and reconcile control accounts.
    • Understanding Cost Control
    • Computations and reference of Quick Ratio, Gross profit, Net Profit, EBITDA,
    • Strong understanding of regional tax regulations and statutory matters

    Generic Skills:

    • Understand numbers and analyze them
    • Proficient with MS Office- Word and excel tools
    • Updated with latest ERP
    • Ability to create and enhance systems / processes
    • Punctual, diligent and meticulous with close attention to detail

    Behavioral Skills:

    • Negotiation and PR
    • People Management
    • Planning & Execution
    • Delegation & Control
    • Honesty and discretion

    Critical Non-Negotiable attributes

    Strong understanding of regional tax regulations and audit matters

    go to method of application »

    Workshop Manager, Nairobi

    Purpose of the Role :

    Organise, control, manage and develop staff and services of the vehicle workshop, fleet of vehicles, recycling or other equipment owned by Modern Coast Ltd, to meet our needs in ensuring a high quality, cost effective, and technical service is provided to support all Departments.

    Key Responsibilities

    • Manage, organize and control an efficient vehicle workshop including the management of Technicians and Graded Workers.
    • Manage, plan, control and organize the planned preventative and corrective mechanical maintenance on all of Modern’s fleet in order to maximize their lifespan and ensure safety. This involves monitoring the performance of our trucks and busses, ensuring remedial work is undertaken to prevent failure/loss of vehicles from rotation and the production of job sheets and allocating the work on a daily basis to the Mechanical Technicians, monitoring progress and inspecting completed work to ensure the required standards are achieved.
    • Manage unplanned work resulting from breakdown and emergencies, making sure they are dealt with in efficient manner by prioritizing as required.
    • Manage the administration of the workshop. Ensure all departmental records are effectively maintained to enable stock control, ordering of parts and all other workshop functions operate efficiently
    • Work within the Workshop on a regular basis, to retain/update mechanical skills & knowledge. Be prepared to step in and assist Mechanical Technicians in times of emergencies & undertake on the job training with Mechanical Technicians should it be required.
    • Approve job cards to ensure the correct allocation of time and materials has been recorded.
    • Hold daily meetings with staff to ensure the current workload and prioritize daily tasks with them.
    • Responding to the information and enquiries sent on emails
    • Ensure all vehicles worked upon are handled carefully and that all precautions are taken whilst on the premises
    • To risk assess tasks required to be completed and undertake changes to areas that require improvement.

    go to method of application »

    Head of Courier

    Purpose of the Role :

    To head the courier department and providing industry best practice and guideline that will ensure high profits are attained not leaving behind overall growth of employees in courier team.

    Key Responsibilities

    Booking Office Related

    • Ensure all branch staff members are well trained in courier SOPs.
    • Ensure all business permits are renewed timely.
    • Devise, monitor and review sales target and incentives for branch staff
    • Adequate manpower planning and allocation
    • Manage courier sales and expenses in branches
    • Ensure customers get the promises that we give as a company.
    • Ensure parcels are well kept in the booking offices and safe from damages.
    • Monitor the delivery time of the parcels vis a vis committed timeline, investigate delays and put corrective measures in place
    • Evaluate the customer complaints, devise methods to control complaints, work on process enhancements and communicate effectively to all stakeholders, including the customer service team.

    Crew Related (Conductors and Hostess)

    • Ensure all crew members are trained on health and safety.
    • Ensure all crew members have required documents i.e license, PSV and good conduct.
    • Ensure all crew members are trained on parcel handling and documentation when on transit.
    • Ensure all crew members attend the required refresher courses quarterly on courier.

    Operations Related

    • Plan and devise customer sourcing strategies for business development to increase the customer base for the courier division
    • Vehicles are scheduled and availed as per customer demand.
    • Ensure all vehicles are operating with all the required legal documents i.e. Insurance, and inspection.
    • Provide courier logistics solution according to customer needs.
    • To apply for tender and projects that have been advertised.
    • To post clerks in CFS to source for courier cargo.( These are clerks who go to container freight services (CFS) and source for cargo that has been cleared by clearing agents from other company but they don’t have transport.)
    • Hold regular meeting with team to touch base on progress and shortcoming of our operations.
    • Assist in recruiting and training of courier personnel.
    • Ensure all vehicles and offices are branded according to courier branding guideline.
    • Monitoring courier competition in the market and coming up with measures to counter competition
    • Present to MD every month, the business review of courier division to discuss challenges, potential opportunities and or concerns for effective planning and growth of courier division

    Team Related:

    • Set goals for team on time, aligned to business objectives
    • Provide on the job mentoring and
    • Identify training programs & developmental interventions to enable higher performance.
    • Conduct regular performance reviews and give timely feedback.
    • Connect and engage with team for higher motivation and retention.
    • Discuss career aspirations and provide opportunities for growth.
    • Ensure adequate staffing of team w.r.t. numbers and competence

    Minimum Requirements

    Education:

    • Bachelor degree in any discipline,
    • Diploma in Logistics and supply chain management.

    Relevant Previous Experience:

    • Worked for 7 years in a Logistics company with last 3 years in a supervisory capacity

    Business Understanding:

    • Understand NTSA regulations on road safety.
    • Understand Communication Authority of Kenya (governing body for courier) rules and regulation on courier operations.
    • Understand courier license procedure in Kenya, Uganda, Tanzania and Rwanda.
    • Understand the road network and condition so as to know where we can send our parcel trucks.
    • To understand cross border regulations and requirement on movement of cargo.
    • To understand general vehicle maintenance and operation cost.

    Knowledge:

    Functional Skills:

    • Optimum resource and space utilization to generate maximum revenue while minimizing cost.
    • Analysis of financial and operations report.
    • Understand current courier marketing trends and customer behavior that change with time.
    • Generate revenue from online courier business especially when working with online shops.
    • Create, analyse and interpret courier data to derive profitability of the business unit.
    • Understand fuel consumption, tyre consumption and wear & wear of courier vehicles.
    • Knowledge of current market rates in courier especially weight and volume(CBM)
    • Parcels handling procedures for warehousing and loading, off loading

    Generic Skills:

    • Proficient with MS office tools.
    • Language proficiency English and Kiswahili.
    • Be able to interpret and analyse financial data.
    • Parcel packaging and loading skills.

    Behavioral Skills:

    • People management.
    • Planning and execution.
    • Delegation and control.
    • Risk management
    • Negotiation skills
    • Sales and marketing skills

    Critical Non-Negotiable attributes

    • Degree in business management or any other related field.
    • Have at least 3 years’ experience in supervisor role in a courier industry with a professional company.
    • Should have managed a team of more than 100 people in a courier company before.
    • Should be computer literate and understand MS office tools, ERP experience would be preferred

    go to method of application »

    HR Officer, Mombasa

    Purpose of the Role :

    Provide general day-to-day HR support across the business. in relation to all HR, Employee Benefits, Training and Development and other administration duties.

    Key Responsibilities

    • 1) Resolve employee grievances as per agreed SLA`s
    • 2) Monitor attendance at branch level and give attendance reports to HOD`s, Director and MD.
    • 3) Be actively involved in recruitment by preparing job adverts posting ads, calling shortlisted candidates for scheduling of interviews
    • 4) Create and implement effective onboarding plans for all new joiners in their specific regions.
    • 5) Maintain employee records according to policy and legal requirements
    • 6) Oversee employee recognition for respective branches
    • Be employee cheerleader and help to create a fun and engaging employee environment.
    • 7) Support payroll processing process by giving input on a monthly basis for their regions
    • 8) Organize for trainings as per the HOD`s approved requests for training
    • 9) Support the management of the staff medical documentation, by keeping staff updated on changes and providing updated records (withdrawals, inclusions, transfers etc.).

    Minimum Requirements

    • HR Degree
    • A member of IHRM

    Education

    • BCOM –HR Degree

    Relevant Previous Experience:

    • At least three years’ experience of working in a generalist HR environment, to include administration of statutory payments
    • Experience of supporting managers across a variety of departments at different levels in all aspects of HR

    Business Understanding:

    • Employment act Kenya
    • Labor Laws
    • Taxation rules
    • Statutory rules and timelines

    Knowledge:

    Functional Skills:

    • Knowledge of HR functions (pay & benefits, recruitment, training & development etc.)
    • HR Communication- writing letters for records
    • Understanding of WIBA and Health Insurance policies
    • Ability to manage and investigate disciplinary cases as per law

    Generic Skills:

    • Data compiling and analysis
    • Microsoft Office tools- word, excel and ppt
    • Ability to work on HR Software

    Behavioral Skills:

    • People Management
    • Communication skills
    • Outstanding organizational and time-management abilities
    • Attention to detail
    • Excellent communication and interpersonal skills
    • Problem-solving and decision-making aptitude

    Critical Non-Negotiable attributes

    • Proven experience as HR officer, administrator or generalist role for more than one year
    • Knowledge on HR functions (pay & benefits, recruitment, training & development )
    • Understanding of labor laws and disciplinary procedures

    Method of Application

    If you meet the above requirements, send the application to [email protected] by 31st January 2021 at 5:00 pm

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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