Job Openings at Morsan HR Consulting

We are seeking a motivated and dynamic Sales Representative to join our retail team in Mombasa. The successful candidate will play a key role in driving sales, managing customer relationships, and ensuring excellent in-store service. This role is ideal for someone who thrives in a retail environment and is passionate about achieving results.

Key Responsibilities:

• Prospect and identify potential leads within the hospitality and convenience segment.
• Drive sales by engaging with walk-in customers and promoting store products.
• Build and maintain strong relationships with regular and new clients.
• Identify sales opportunities, upsell, and cross-sell products to meet customer needs.
• Ensure proper merchandising and product displays to attract buyers.
• Monitor stock levels and liaise with management on replenishment needs.
• Achieve and exceed monthly sales targets.
• Provide feedback on customer preferences and market trends to management.
• Prepare accurate sales records and reports.

Qualifications and Experience:

• Minimum of 2–3 years of sales experience, preferably in retail or FMCG.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication and interpersonal skills.
• Ability to work independently with minimal supervision.
• Strong organizational and time management skills.
• Customer-focused mindset with problem-solving ability.
• Diploma or Certificate in Sales, Marketing, Business, or a related field is an added advantage.
• Must be currently residing in Mombasa.

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Key Responsibilities:

• Develop and implement HR strategies that align with business objectives in a fast- moving retail FMCG environment.
• Oversee talent acquisition, onboarding, and retention strategies to support business growth.
• Ensure compliance with labor laws and HR best practices, managing policies and procedures effectively.
• Lead performance management initiatives, including appraisals, KPIs, and employee development programs.
• Drive employee engagement, resolve workplace conflicts, and promote a positive organizational culture.
• Streamline HR processes, including payroll administration, benefits management, and disciplinary actions.
• Provide strategic HR advisory to senior management on workforce planning, organizational development, and succession planning.
• Oversee training and development programs to upskill employees and enhance productivity.
• Support performance management processes, including KPIs, appraisals, and employee development initiatives.
• Drive employee engagement, resolve grievances, and promote a positive workplace culture.
• Innovate and implement HR systems, tools, and processes to optimize efficiency and support business operations.

Qualifications and Experience:

• Bachelor’s degree in Human Resource Management or a related field.
• CHRP-K certification is mandatory.
• Minimum of 7 years of HR experience, with at least 3 years in a managerial role within a fast-paced retail FMCG environment.
• Strong knowledge of employment laws, HR best practices, and compliance requirements
• Excellent leadership, problem-solving, and decision-making skills.
• Ability to work in a dynamic and demanding work environment.
• Proficiency in HR systems and data-driven decision-making.