Job Openings at Sendy Limited

Job Description

Are you aggressive, love goal setting and exceeding targets? We are looking for someone who is passionate about selling and business development! As Sales Executive, you will be responsible for business acquisition,  growth of the gross merchandise value (GMV) and opening new markets in line with the business strategy. You will work collaboratively with the operations and product teams to continually improve the product offering and customer experience.

Responsibilities

• Own and execute an aggressive customer acquisition strategy; meet business targets.
• Manage deal pipeline and source for new potential business deals by contacting potential partners; discovering and exploring opportunities.
• Manage relationships with customers through phone calls, emails and visits to ensure customer retention and portfolio growth
• Follow up and facilitate customer issue resolution to ensure timely closure; offer ‘A’ class customer experience
• Follow up and ensure prompt payments for services offered to customers; ensure timely debt collection
• Stay up-to-date with new product features; ensure continuous customer education on the improved product features
• Gather market and customer information, and provide feedback to the organization for product development

Qualifications

• 1 year experience in sales or business development.
• Bachelor’s degree in Business, Marketing, or any other business-related fields.
• Experience in selling FMCG would be an added advantage.
• Are you a Hustler and have no problem getting your hands dirty and doing the gritty work that comes along with the higher-level thinking. You thrive in a fast-paced environment.
• Problem-solver: analytical mind that can navigate obstacles on the fly in a logical and rational way. Engage in precise data and details about the business.
• Connected: You always know the right person to speak with and come with a portfolio of companies that would benefit from Sendy’s innovative solution.
• Are you highly competitive and have a unique drive to win?
• Excellent interpersonal, facilitation & communication (written and verbal).
• Ability to work well with people at all levels in the organization.

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Job Description

We believe that Africa does better when everyone has room to grow and thrive. No one should be left out because the distance between seeing an opportunity and making a living from it is too great.

We started by delivering small packages but haven’t stopped there. Today, we’re empowering businesses to send raw materials to their production facilities and finished goods to their customers. We’re helping small scale farmers get their produce to the market. We’re making it possible for the hardworking delivery driver to earn a decent living. We are here to make it easy to trade in Africa so that everyone has room to grow. Join us.

Are you passionate about growth, love goal setting and exceeding targets? We are looking for someone who is addicted to problem solving!

As Country Manager, you will be responsible for providing strategic leadership and management oversight in the business unit, drive growth of the gross merchandise value (GMV) and open new markets in line with the business strategy. You will also manage and mentor a team consisting of sales, finance and operations personnel as well as work collaboratively with product managers to continually improve the product offering.This role is open in Kenya and Uganda.

Responsibilities

• Develop the business unit strategy in consultation with the Chief Commercial Officer in order to achieve business results.
• Oversee and undertake business development activities by actively pursuing and bringing on board strategic and credible business in order to maximise the company’s commercial success; GMV growth as per set targets
• Ensure Partner Operations and Sales balance optimally on Sendy’s platform (Supply = Demand); Oversee onboarding and retention of partners to safeguard the integrity of the company’s brand promise
• Oversee creation and strict adherence of process operating policies to safeguard and manage any potential risk exposure
• Liaise with the Product Manager for the business unit to prioritize and fast track product development and enhancements of the business unit in line with user requirements
• Manage account receivables activities of the business unit to ensure timely debt collection
• Collaborate with the VP Marketing to ensure brand consideration/awareness and conversion in the market
• Lead, hire, coach and motivate a business unit team to ensure high productivity and engagement in the business unit in order to delivery business results
• Prepare and ensure implementation of the business unit budget within approved limit
• Prepare and present the business unit’s performance reports on a monthly basis
• Identify and bring on board auxiliary services as an alternative revenue stream for the business unit
• Drive the delivery of A-class customer experience and retention
• Work closely with other Country Managers to share learnings and pain points

Qualifications

• 8+ eight years’ experience in commercial or business development with three years at management level
• Bachelor’s degree in Business, Marketing or any other business related fields; Masters or MBA strongly preferable
• Experience working at a startup would be an added advantage
• Are you a Hustler and have no problem getting your hands dirty and doing the gritty work that comes along with the higher-level thinking. You thrive in a fast-paced environment
• Problem-solver: analytical mind that can navigate obstacles on the fly in a logical and rational way. Engage in precise data and details about the business
• Strategic: You’re an expert in building businesses. You appreciate the importance of the tiniest detail to deliver on the big vision; with P/L responsibility
• Connected: You always know the right person to speak with and come with a portfolio of companies that would benefit from Sendy’s innovative solution.
• Are you highly competitive and have a unique drive to win?
• Are you an experienced business leader that drives results through influence in others?
• Excellent interpersonal, facilitation, communication (written and verbal), and consulting skills
• Ability to influence, collaborate, deliver and partner at the most senior levels in the organization
• Ability to work well with people at all levels in the organization

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Job Description

Are you passionate about talent acquisition, love putting structures and procedures in place to support the business? We are looking for someone who is obsessed with strategic talent and recruitment with the goal of supporting the business! As Talent Acquisition Lead, you will be responsible for managing and driving talent acquisition in line with the company’s strategic goals. Working closely with hiring managers, you will assess the staffing needs of the company and develop acquisition & hiring strategies for both senior and junior roles.

Responsibilities

• Plan, develop and implement company talent acquisition strategy
• Perform an analysis of organizational talent requirements and anticipate future employment needs; work with the hiring managers to pinpoint the company’s exact staffing needs and create a strong talent pipeline
• Develop the company’s policy for talent benchmarking, talent assessment and interviewing
• Assess the company’s talent branding initiatives from the past and organize for future; work closely with the marketing department to develop creative ways for addressing talent acquisition challenges
• Organize participation in job conferences for potential talent acquisition and partnerships; proactively seek market intelligence to gain a competitive advantage in attraction, assessment and sourcing methodologies
• Create and organize recruitment events such as job open houses and in-house hiring fairs; represent company internally and externally at events with a goal of networking and relationship building with potential candidate communities
• Design,  manage and own the recruitment and selection process; candidate sourcing, resume screening (screening techniques), screening calls, interviews, background referencing etc
• Ensure proper onboarding for new hires
• Actively work toward building a diverse and qualified team to support the organization; ensure fairness in hiring practices
• Pay close attention to hiring trends and be able to forecast both the quarterly and annual hiring needs breaking down by the company’s various departments
• Create monthly reports on key talent acquisition metrics and initiatives.

Qualifications

• 3+ year working experience preferably as a Talent Acquisition Specialist
• Bachelor’s degree in Human resources; A member of HRIM is added advantage
• In-depth experience in developing and executing recruitment marketing and branding strategies
• Excellent understanding of full recruitment cycle, executive search and employer branding techniques
• Familiarity with a variety of different selection methods  (interviews, assignments, psychological test etc.)
• Experience with HRIS, ATS, Sourcing and Recruitment Marketing tools
• Experience in the continual development of talent pipelines and sourcing potential candidates
• Problem-solver: An analytical mind that can navigate obstacles on the fly in a logical and rational way. Engage in precise, data and details about the business
• You are an excellent and influential communicator and use data to reinforce your positions and decisions
• Are you highly competitive and have a unique drive to win?
• Ability to influence, collaborate, deliver and partner at the most senior levels in the organization
• Ability to work well with people at all levels in the organization