Job Vacancies at DIB Bank Kenya Limited (DIBBKE)

Job Purpose

• To provide architectural expertise and oversight to ensure that technology solutions across the bank are well-designed, secure, scalable, and aligned with business needs. The role is responsible for defining solution architectures, guiding technology choices, supporting project teams, and ensuring effective integration, performance, and compliance across applications, infrastructure, and digital platforms.

Key Responsibilities
Solution Architecture and Design Governance

• Develop and maintain solution architecture standards, guidelines, and reference models to ensure consistency and quality across all IT initiatives.
• Review and validate solution designs from project teams to ensure alignment with business requirements, architectural principles, and future-state technology direction.
• Produce system design documents, integration diagrams, data flows, and technical specifications to support new and existing solutions.
• Ensure architectural decisions support scalability, resilience, security, and cost-effectiveness.

Technology Evaluation and Advisory

• Assess new technologies, tools, and platforms and provide expert recommendations that align with the bank’s business objectives and digital roadmap.
• Support IT management in setting technology direction, identifying opportunities for modernization, and improving technology lifecycle management.
• Provide architectural advisory support during procurement, RFP evaluations, and vendor solution assessments

Integration and Interoperability Oversight

• Define and maintain integration standards, API guidelines, and data exchange patterns to ensure seamless communication across systems.
• Oversee design and optimization of interfaces between core banking, digital channels, payment systems and third-party applications.
• Ensure data integrity, consistency, and quality across integrated platforms
• Participate in project planning, requirements analysis, and solution design sessions to ensure architecture considerations are incorporated early.

Documentation & Architecture Repository

• Maintain comprehensive architectural artefacts, including diagrams, standards, patterns, and inventories for applications, interfaces, and infrastructure.
• Establish and manage a central architecture repository to support audits, regulatory reviews, and governance processes

Continuous Improvement & Innovation Enablement

• Identify areas where technology redesign or architectural improvements can enhance efficiency, performance, and operational resilience.
• Support innovation initiatives by evaluating emerging technologies and mapping their potential to the bank’s ecosystem.
• Recommend modernization opportunities such as cloud adoption, platform upgrades, microservices, automation, or digital enhancements.

Job Specification
Education

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
• Professional certifications in architecture or relevant technologies such as TOGAF, SAFe, AWS/Azure Architect, ITIL, or equivalent.

Work Experience

• Progressive experience (6–10+ years) in solution architecture, systems design, application development, or infrastructure engineering within a banking or large enterprise environment.
• Strong background in designing and supporting enterprise systems, integrations, APIs, and middleware.
• Proven experience collaborating with application support, system administration, and project delivery teams.
• Hands-on exposure to core banking platforms, digital channels, payments systems, and related financial services technologies.
• Demonstrated experience conducting technical reviews, architectural assessments, and project risk evaluations.

Key Skills & Competencies

• Strong expertise in designing secure, scalable, and integrated architectures.
• Proficiency in evaluating solution options and conducting impact analysis.
• Hands-on experience with enterprise integration, IT architectures, and APIs.
• Ability to review technical designs and validate architecture compliance.
• Strong analytical and problem-solving skills.
• Excellent communication and documentation abilities.
• Continuous learning mindset and adoption of emerging technologies

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Job Purpose

• To provide strategic leadership and management of the organization’s IT infrastructure, ensuring the availability, security, scalability, and resilience of technology platforms that support business operations. The role oversees data centers, networks, servers, storage, cloud environments, and end-user technologies, ensuring alignment with business needs, regulatory requirements, and global best practices.

Key Responsibilities
Infrastructure Strategy & Planning

• Develop and implement the IT infrastructure strategy in alignment with organizational objectives.
• Lead infrastructure capacity planning, performance optimization, and lifecycle management.
• Drive adoption of emerging technologies (e.g., cloud, virtualization, automation) to improve efficiency and reduce costs.
• Ensure infrastructure resilience through disaster recovery and business continuity planning.

Operations & Service Delivery

• Oversee daily operations of IT infrastructure, including data centers, networks, servers, and cloud platforms.
• Establish and monitor Service Level Agreements (SLAs) with internal users and external service providers.
• Ensure high availability and reliability of infrastructure services.
• Lead root cause analysis and continuous improvement of infrastructure performance.

Security & Compliance

• Ensure IT infrastructure meets cybersecurity, regulatory, and compliance requirements (e.g., CBK ICT Guidelines, ISO 27001, PCI DSS).
• Implement and monitor robust security controls to safeguard data, systems, and networks.
• Collaborate with cybersecurity teams to mitigate infrastructure-related risks.

Vendor & Stakeholder Management

• Manage vendor relationships, contracts, and performance for infrastructure products and services.
• Lead negotiations to optimize costs and service quality.
• Work closely with business leaders, risk, and audit teams to align infrastructure services with business requirements.

Leadership & Team Development

• Lead, mentor, and develop the IT infrastructure team to achieve operational excellence.
• Promote a culture of accountability, innovation, and continuous improvement.
• Manage budgets and ensure optimal utilization of resources.

Job Specification
Education

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Master’s degree in IT, Business Administration, or related discipline is an added advantage.
• Professional certifications such as CCNA, CCNP, ITIL, VMware, AWS/Azure, or CISSP are highly desirable.

Work Experience

• At least 10 years of progressive IT infrastructure experience, with 5 years in a senior managerial role.
• Proven experience in managing enterprise infrastructure in banking/financial services or large corporate environments.

Key Skills & Competencies

• Strong knowledge of IT infrastructure technologies (data centers, networking, cloud, storage, virtualization).
• Excellent understanding of IT service management and governance frameworks (ITIL, COBIT).
• Strong project management and vendor management skills.
• Ability to balance technical and business priorities.
• Excellent leadership, interpersonal, and communication skills.
• Strategic thinker with strong problem-solving and decision-making ability.

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Job Purpose

• To lead and manage the risk control and release management functions by ensuring that all technology changes, deployments, and releases are carried out in a controlled, secure, and compliant manner. The role ensures that risks related to IT systems, processes, and change management are identified, assessed, and mitigated to protect business continuity, regulatory compliance, and organizational reputation.

Key Responsibilities
Risk Control

• Develop, implement, and maintain risk management frameworks, policies, and procedures in line with regulatory standards and organizational objectives.
• Identify, assess, and monitor operational, technology, and change-related risks across systems and projects.
• Coordinate regular risk assessments and report key risk indicators (KRIs) to senior management and relevant committees.
• Recommend and oversee the implementation of risk mitigation strategies.
• Ensure compliance with internal policies, regulatory requirements, and international standards (e.g., ISO 27001, COBIT, ITIL).

Release Management

• Oversee the planning, scheduling, and execution of software releases, patches, and updates across production and test environments.
• Establish and enforce release governance and approval processes to minimize disruption to business operations.
• Coordinate cross-functional teams (IT operations, development, cybersecurity, and business units) during release cycles.
• Ensure robust testing, rollback, and contingency plans are in place prior to releases.
• Maintain release documentation, audit trails, and ensure knowledge transfer for post-release support.

Governance & Reporting

• Provide regular reports to senior management on risk posture, release performance, and compliance status.
• Engage stakeholders to ensure alignment of IT risk and release management activities with business strategy.
• Drive continuous improvement initiatives to enhance risk control and release processes.

Job Specification
Education

• Bachelor’s degree in Computer Science, Information Technology, Risk Management, or related field.
• Professional certifications such as ITIL, COBIT, ISO 27001, CRISC, CISM, or PMP will be an added advantage.

Work Experience

• At least 7 years of progressive experience in IT risk management, release/change management, or IT governance roles.
• Strong knowledge of IT service management (ITSM), enterprise risk frameworks, and regulatory requirements in the financial/banking sector

Key Skills & Competencies

• Strong analytical and problem-solving skills with attention to detail.
• Excellent knowledge of ICT risk frameworks and regulatory compliance.
• Strong leadership and team management skills.
• Effective communication and stakeholder management abilities.
• Ability to work under pressure and manage multiple priorities.
• High integrity, ethical standards, and sound judgment.

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Job Purpose

• To manage and provide IT support for the Core Banking (CB) liabilities product modules — including deposits, current accounts, savings accounts, and term deposits. The role ensures that the IT systems supporting liability products are reliable, secure, compliant, and aligned with business requirements, enabling the bank to deliver effective deposit and transactional services.

Key Responsibilities
System Support & Maintenance

• Provide daily technical and functional support for CB liabilities modules (deposits, current accounts, savings, fixed deposits).
• Troubleshoot and resolve incidents, system errors, and performance issues related to liabilities products.
• Manage configurations, parameterization, and enhancements of CB liabilities modules.
• Ensure smooth end-of-day (EOD), end-of-month (EOM), and interest accrual processes.

Change & Release Management

• Coordinate upgrades, patches, and new releases for liabilities modules with vendors and internal teams.
• Conduct system testing (SIT/UAT) and validation before production rollout.
• Document system changes and maintain version control.

Integration & Automation

• Support integration of liabilities modules with digital banking, payments, treasury, and financial reporting systems.
• Collaborate with IT teams to automate manual processes related to account management and reconciliation.
• Ensure data integrity and consistency across all integrated systems.

Risk, Compliance & Security

• Ensure compliance with CBK ICT Guidelines, Data Protection Act 2019, AML/KYC policies, and IT security standards.
• Implement access controls, segregation of duties, and audit logs for CB liabilities systems.
• Work with Risk, Compliance, and Audit teams to close system gaps and vulnerabilities.

Business Support & Stakeholder Engagement

• Act as the IT liaison for business teams managing deposits, savings, and current accounts.
• Translate business product requirements into IT system solutions.
• Provide training and technical support to business users of liability modules.
• Participate in projects related to new liability products as the IT subject matter expert.

Continuous Improvement

• Monitor performance and capacity of CB liabilities modules, recommending upgrades and optimizations.
• Identify opportunities to digitize, automate, and improve liability product processes.
• Research emerging technologies (API-based integrations, open banking) for liability services.

Job Specification

Education

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Professional certifications such as ITIL, Oracle Core Banking, Microsoft SQL, or vendor-specific certifications.

Work Experience

• At least 7 years of IT experience in core banking systems with 3+ years supporting liabilities modules.
• Knowledge of deposits, interest processing, and reconciliation from an IT perspective.
• Experience in SQL, system integration, and vendor management.

Key Skills & Competencies

• Strong technical expertise in core banking liabilities modules.
• Excellent troubleshooting and analytical skills.
• Knowledge of APIs, middleware, and integration with external systems.
• Strong stakeholder management and communication skills.
• Ability to balance IT compliance and business objectives.
• High integrity, detail orientation, and customer service mindset.

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Job Purpose

• Design and maintain regular security processes to measure and improve the security posture of the bank.

Key Responsibilities

• Design and maintain regular security processes to measure and improve the security posture of the bank and / or the 3rd Party Vendors.
• Design and implement Detailed and Executive Summary Dashboards reflecting the accurate status of the security controls for the bank and / or the 3rd party Vendors.
• Assess the security and technology proposals to deliver secure platforms to serve the business requirements.
• Help to assess and approve the technology proposals to deliver secure platforms to serve the business requirements in DIBK.
• Report and, Follow-up to remediate or mitigate the security gaps based on severity.
• Coordinate with the Data Governances, SOC and Information Security whenever applicable.
• Participate and enhance the Assets, Software and Data Discovery Program.
• Coach, train and develop team skills by identifying training needs and assigning appropriate learning platforms to the team.
• Ensure compliance with the approved policies, procedures, SLAS and regulatory requirements to maintain quality standards and ensure risk mitigation.
• Ensure all assigned tasks and projects are executed within the approved policies, procedures and SLAs of the department.

Job Specification

Education

• Bachelor’s degree in Cyber Security or a relevant discipline as a minimum, master’s degree will be an advantage

Training / Skills

• Information Security strategy
• IT technology platforms across the IT domains.
• IS security management and standards or benchmarks.
• Effective application of all relevant banking policies, processes, procedures and guidelines

Work Experience

• Minimum 6 years of experience on Administration and / or Security of different Databases and Operating Systems

Competencies

• Think & Act Customer – Applying
• Business & Strategic Acumen – Applying
• Ownership & Accountability – Applying
• Change & Innovation Agility – Applying
• Plan & Execute to Excel – Applying
• Develop Self & Nurture Teams – Applying
• Digital Mindset – Applying
• Forster Synergy – Applying
• Interpersonal Effectiveness – Applying

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Job Purpose

• This role is responsible for supporting the bank’s ability to anticipate, prepare, respond and recover from disruptive events, ensuring compliance with regulatory expectations. The role holder will oversee the development, implementation and continuous improvement of operational resilience strategies.

Key Responsibilities
Resiliency and Business Continuity

• Establish and maintain BCP policy and processes, keep up to date with regulations and guidelines specific to business continuity management, and recommend improvements and updates to policies, standards, and procedures.
• Risk Assessment: Conduct thorough risk assessments to identify potential threats and vulnerabilities to the organization's operations, systems, and infrastructure.
• Collaborate with cross-functional teams to ensure the development and testing of business continuity and disaster recovery plans for critical business functions and systems and updated based on evolving risks and business needs.
• Business Impact Analysis (BIA) Coordinator: Coordinating the business impact analysis process within the bank to identify critical business functions, assess the potential impact of disruptions, and help in determining the necessary steps to maintain business continuity and minimize risks.
• Crisis Management and Incident Response: Support with managing risk events and incidents, coordinating response efforts to minimize operational disruption.
• Third-Party Risk Management: Support the business in recommending appropriate resilience and continuity frameworks for managing third-party relationships.
• Design training programs to promote business continuity awareness, ensure compliance, and report regularly on program status and improvements.
• Management Reporting: Provide regular reports to senior management, BCMP Team, CMT, and the board on the state of operational resilience, risks, incidents, and the effectiveness of continuity plans.
• Continuous Improvement: Identify areas for improvement in operational resilience practices, leveraging lessons learned from testing, incidents, and risk assessments to enhance the bank’s preparedness.
• Documentation and Communication: Ensure all documentation related to resilience and continuity, including self-assessment, policies, procedures, and plans, is current, accurate, and effectively communicated to relevant stakeholders.
• Ensure alignment and integration of business continuity management (BCM) across all business units.

Job Specification
Education

• Bachelor’s degree in computer science, Information Systems, Business Administration, or related field.
• A professional certification in MBCI/CBCP/BCI-MBCI, DRII-CFCP, ISO 22301, CBCM, EC-Council Disaster Recovery Professional (EDRP).

Training / Skills

• Operational Risk Management.
• Business Continuity Management.
• Information Technology.

Work Experience

• Minimum of five (5) years’ Business Continuity & Disaster Recovery experience, four (4) of which should be in Risk Management.

Competencies

• Engage the Customer.
• Act with Ownership.
• Empower to Decide.
• Maintain Transparency & Communicate to Share.
• Share Knowledge & Work as one.