Jobs at Nairobi Hospital

MANAGER STRATEGY & INNOVATION REF: TNH/HRD/MS&I /03/2022

Reporting to Director Strategy & Innovation, the successful candidate will be responsible for coordinate the preparation and follow up on the implementation of the Hospital’s long term strategic plan and Hospital-wide transformation initiatives to ensure achievement of the overall strategic objectives. 

ROLES AND RESPONSIBILITIES

1. Coordinate the preparation of the Hospital’s long term strategic plan.
2. Ensure that the corporate strategy is well cascaded in an annual corporate plan or targets of
3. the Hospital to guide resource allocation and key decisions aimed at the achievement of results.
4. Challenge existing practices and identify new and better ways of working in order to accelerate the Hospital towards achieving its strategic outcomes.
5. Ensure collaboration cross-functionally to identify, evaluate and analyse evolving strategic priorities, set strategic objectives and goals, identify instruments for their attainment as well as monitor and evaluate the chosen strategy.
6. Monitor the execution of the Hospital’s strategy and deliver innovative solutions to enhance the organization’s capability.
7. Ensure that the Hospital makes financially sound, executable and data-driven business strategies that improve the shareholders’ value.
8. Continuously monitor and evaluate the Hospital’s strategic plan (long term), medium- and
9. short-term plans and initiatives to enable the achievement of the Hospital’s operational objectives.
10. Monitor and proactively analyse internal and external events that affect the Hospital on anongoing basis so as to provide recommendations and leadership for both short-term tactics and long-term positioning and vision.
11. Assess the Hospital’s periodic operations; compile and prepare them for Annual Report publication and for other purposes.
12. Manage the Hospital’s innovation agenda to generate, select and implement value adding ideas to improve product development, business process improvement and automation.
13. Ensure the development of new and innovative products and services based on analysis of patent behaviours using data analytics.
14. Identify partnerships and collaboration opportunities to drive growth for the Hospital’s service offerings in order to realize strategic growth objectives.
15. Identify, deploy and motivate the strategy & innovation team including performance appraisal, identification of training needs, mentorship and coaching as well as leave and absence management in line with the hospital’s people agenda
16. Any other responsibilities that may be assigned to the job holder by the supervisor from time to time.

EDUCATION AND EXPERIENCE

1. Bachelor’s degree in Business Administration, Strategy, Marketing Management,
2. Management or any other related field from a recognized institution.
3. Minimum of 8 years of relevant experience in a similar role in a large organization with 5 years at management level.

CORE COMPETENCIES

1. Strategy management skills including planning, evaluating, implementing and monitoring
2. Knowledge and experience in modern Strategic management practices to initiate and implement tactical changes
3. Ability to lead, influence and drive change initiatives in support of business strategies across the organization
4. Demonstrated business acumen - able to create strategy and actions that impact business success
5. Strong understanding of the health care sector including regulatory requirements affecting the sector
6. Must be capable of functioning effectively both as a team player and a team leader
7. Demonstrates high level of integrity
8. Strategic leadership skills with ability to build strategic relationships
9. Should have experience in change management and the ability to drive change in a team
10. A strong entrepreneurial flair
11. Proven business development or selling skills
12. Ability to win deals and create a culture of vibrancy and success within the business unit
13. Proven track record of building long-lasting business relationships
14. Ability to think strategically alongside a passion to turn strategy into results.

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SUPERVISOR PLANT REF: TNH/HRD/SP/03/2022

Reporting to the Head of Engineering the successful candidate will be responsible for supervising continuous maintenance of plant equipment, plant and other facilities to ensure optimal efficiency in line with established quality and safety standards.

ROLES AND RESPONSIBILITIES

1. Plan and ensure implementation of planned preventive maintenance programs for plant equipment, plant and facilities in line with manufacturers’ recommendations and prepare the related compliance and calibration reports.
2. Ensure all electrical, plant and hospital equipment maintenance requests are received and logged in order of importance and urgency.
3. Create, maintain and update the hospital’s database of plant facilities to ensure integrity to data.
4. Carry out troubleshooting to identify maintenance problems and draw up counter measures.
5. Carry out routine hospital inspections to identify urgent repair needs for hospital equipment and plant.
6. Supervise maintenance activities and ensure they are carried out within established standards and specifications.
7. Ensure continuous upgrading of machines and equipment to keep pace with changing technology.
8. Engage and supervise works of external service providers on new installations both mechanical and electrical and assess the new installations.
9. Conduct daily checks and reactive repairs in order to ensure all electrical and mechanical equipment that support the hospital’s facilities function optimally.
10. Prepare bill of quantities and specification for services/equipment and participate in the tender evaluation of plant and hospital equipment.
11. Follow-up with procurement on stock items that are procured to ensure timely job completion.
12. Coordinate disposal of obsolete equipment in line with established guidelines.
13. Receive and analyse the job card and allocate the work to ensure timely job completion.
14. Analyse utility consumption in order to establish the consumption trends.
15. Coordinate staff training on the use of the new equipment/installation.
16. Identify, deploy and motivate the plant team including performance appraisal, identification of training needs, mentorship and coaching as well as leave and absence management in line with the hospital’s people agenda; and
17. Any other responsibilities that may be assigned to the job holder by the supervisor from time to time.

EDUCATION SKILLS AND EXPERIENCE

1. Bachelor’s Degree in Mechanical, Civil or Electrical Engineering or any other related field form a recognized institution.
2. Minimum of 3 years engineering experience in a maintenance function preferably in the hospitality or healthcare sector.

Technical & Behavioural competencies

1. Knowledge and ability to carry out maintenance of plant facilities and biomedical equipment
2. Knowledge of plant and equipment used in hospitals
3. Analytical skills
4. Resource planning skills
5. Teamwork
6. Communication skills
7. Interpersonal skills
8. Supervisory skills
9. Accountability
10. Integrity
     

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PROCUREMENT MANAGER, GENERAL WAREHOUSE AND DISTRIBUTION REF: TNH/HRD/PMG/03/2022

Reporting to the Director Supply Chain & Distribution, the successful candidates will be responsible ensuring proper warehousing, inventory control of goods, maximum utilization ofwarehouse facilities and the efficient receiving, transfer, and dispatch of goods in line with the

Hospital’s objectives.

1. Ensure effective utilization of warehouse areas and ensure proper loading, offloading,
2. stocking and safekeeping of items to maintain the quality of goods in order to prevent
3. product damage and avoid occurrence of pilferage, accidents and occupational hazards.
4. Effectively monitor flow of goods and implement First-In First-Out (FIFO) method in dispatching of goods.
5. Coordinate with the procurement unit with regards to incoming deliveries of goods and supplies.
6. Develop a data storage system for the warehouse.
7. Ensure accuracy of product inventories against system records by conducting regular cycle count as per established schedules and guidelines.
8. Evaluate and analyse inventory variances and implement preventive measures to forestall inventory variances.
9. Comply with regulations on warehousing, material handling, and shipping requirements.
10. Manage stock control and reconcile with data storage system.
11. Identify, deploy and motivate the procurement team including performance appraisal,
12. identification of training needs, mentorship and coaching as well as leave and absence management in line with the hospital’s people agenda; and
13. Any other responsibilities that may be assigned to the job holder by the supervisor from time to time.

EDUCATION SKILLS AND EXPERIENCE

1. Bachelor’s degree in Supply Chain, Procurement or any other related field from a recognized institution.
2. Full professional qualification in Purchasing and Supplies Management.
3. Must be a Professional Member of Kenya Institute of Supplies Management with a valid practising license.
4. Minimum of 8 years’ experience in warehousing or stores management in a large establishment with 5 years at management level.

Technical & Behavioural competencies

1. Experience in warehousing and inventory management.
2. Thorough understanding of procurement laws and procedures.
3. Knowledge and experience in demand and supply system and best procurement practices.
4. Knowledge and effective application of all procurement and relevant hospital policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
5. Ability to lead, influence and drive change initiatives in support of business strategies within the department/unit.
6. Strong leadership and skills to foster teamwork; develop and motivate staff, resolve conflicts as well as ability to provide direction, guidance, momentum and vision in order to achieve organizational objectives.
7. Demonstrated business acumen - able to create strategy and actions that impact business success.
8. Strong communication and presentation skills including ability to develop proposals,
9. concept papers, position papers as well as write reports and prepare relevant publications.
10. High level interpersonal and cross-cultural skills, including ability to build alliances and
11. collaborative relationships with sensitivity to diversity.
12. Must be a self-starter, highly organized, and able to work well with people at all levels in the organization.
13. Strategic thinking and problem-solving skills.
14. Analytical and creative thinking skills.
15. Strong persuasion and negotiation skills

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PROCUREMENT OFFICER REF: TNH/HRD/P0/03/2022

Reporting to the Procurement Manager, Medical & Non-Medical, the successful candidate will be responsible for implementing the Hospital’s sourcing, tendering, and purchasing activities to ensure efficiency, cost effectiveness and value for money in line with the Hospital’s
objectives.

ROLES AND RESPONSIBILITIES

1. Provide support and guidance to user departments in the development of specifications.
2. Ensure efficient and cost-effective sourcing and delivery of materials, services and/or equipment to user departments.
3. Develop and implement sourcing strategies for spend management, supplier development and management, category buying, contracts, vendor managed inventory and rating processes amongst others.
4. Lead supplier pre-qualification, selection and development processes, quotation, and tender processes in a timely and transparent manner.
5. Contribute to lead-time reduction and demand management initiatives to optimize inventory levels.
6. Ensure cost-effectiveness, quality and timely procurement and delivery of all supply’s services.
7. Manage development and preparation of contracts and ensure all contracts renewals reviews are done on time.
8. Prepare appropriate financial, inventory and other reports; and
9. Any other responsibilities that may be assigned to the job holder by the supervisor from time to time.

EDUCATION AND EXPERIENCE

1. Bachelor’s Degree in Commerce, Economics, Supply Chain Management, or any other
2. related field from a recognized institution.
3. Graduate Diploma in Purchasing and Supply.
4. Minimum of 3 years’ experience in local and international procurement.

CORE COMPETENCIES

1. Thorough understanding of procurement laws and procedures.
2. Knowledge and experience in demand and supply system and best procurement practices.
3. Knowledge and effective application of all procurement and relevant hospital policies, processes, procedures, and guidelines to consistently achieve required compliance standards or benchmarks
4. Highly analytical and excellent negotiation skills
5. Good interpersonal and communication skills
6. High level of integrity
7. Knowledge of supply chain management in multiuser/network environment
8. Knowledge of international procurement and logistics management
9. Attention to detail
10. Planning and organizing skills
11. Accountability

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SENIOR MARKETING AND CSR OFFICER REF: TNH/HRD/SM&C/03/2022

Reporting to the Head of Business Development, Marketing and CSR, the successful candidates will be responsible developing and implement the marketing initiatives in order to position and promote the hospital’s services to the target market in line with the hospital’s objectives.

ROLES AND RESPONSIBILITIES

1. Analyse the Hospital’s brand position in the market and crystallise targeted consumer insights.
2. Translate brand strategies into brand plans, brand positioning and go-to-market strategies;
3. Establish performance specifications, cost and price parameters, market applications and sales estimates.
4. Regularly inspect the Main Hospital and OPCs to ensure compliance of the Hospital's
5. image, standards and brand management.
6. Participate in the development and continuous review and update brand manual and guidelines.
7. Develop promotional objectives and set goals in consultation with the Head of Marketing,
8. Business Development and CSR and develop and/or initiate new techniques of promotion.
9. Generate ideas and content for advertising, external websites and printed signage, billboards and posters.
10. Organize programs designed to attract new clients and retain existing ones.
11. Provide support to the business development teams and follow up the progress.
12. Evaluate the performance of promotional service providers, including advertising company, consultants and other agencies as per the contract.
13. Ensure that scripts for sponsored radio and TV programs, newspapers, newsletters, brochures and flyers are appropriately edited and that giveaway items are properly distributed to the concerned.
14. Ensure that the Hospital’s advertisement campaigns are properly assessed for subsequent appropriate improvement.
15. Ensure that payment for all marketing items is timely facilitated and settled.
16. Ensure that the Hospital’s products are appropriately advertised in relevant locations and events.
17. Encourage inter-departmental collaborations to generate advertising ideas or develop advertising strategies for the Hospital’s products and services.
18. Develop the loyalty programs of the Hospital in collaboration with core process owners.
19. Measure and report performance of all marketing campaigns and assess against goals (ROI and KPIs).
20. Manage the development and execution of the Hospital’s digital marketing campaigns.
21. Create awareness of the Hospital’s digital products and services internally and externally.
22. Manage the use social media to promote the Hospital’s services and brand by contributing to external social media sites and outlets as assigned.
23. Ensure the company’s website is properly managed and updated with a focus on user
24. experience improvement.
25. Participate in the design and ensure implementation of the Hospital’s CSR agenda including execution of hospital events such as annual Doctors’ dinner, Children charity heart fund and golf events to promote the Hospital’s visibility in the market.
26. Market the hospital services to corporates and conduct screening of clinics target
27. Any other responsibilities that may be assigned to the job holder by the supervisor from time to time.

EDUCATION SKILLS AND EXPERIENCE

1. Bachelor’s Degree in Marketing, Public Relations or any other business-related field from a recognized institution.
2. Professional qualifications in Marketing.
3. Minimum of 5 years’ experience in marketing preferably in the service industry.

CORE COMPETENCIES

1. Technical & Behavioural competencies
2. Proven track record in conceptualising and implementing marketing and strategies and ability to establish clear metrics for campaign/initiative effectiveness.
3. Knowledge of Digital/Online/Social Media strategy, audience management and analytics.
4. Keep track of fast-paced markets and be knowledgeable about the Hospital’s clients and their needs.
5. Creative design skills with the ability to interpret and influence design and advertising work to deliver on the spirit and feel of the brand.
6. Ability to: draft and co-ordinate production of corporate literature and presentations, corporate award submissions, concept papers, company publications, press releases, and other public communication in electronic and hard copy format.
7. Relationship management skills including consensus building skills
8. Problem solving skills
9. Ability to think on one’s feet – Agility
10. Customer service skills
11. Integrity
12. Accountability
13. Communication skills including presentation and facilitation skills
14. Team working skills