Jobs at Plaza Premium Group

JOB RESPONSIBILITIES:

• Provide customer service
• Serve food and drinks to guests
• Maintain a clean and tidy environment of F&B area in lounges
• Refills cooked hot and cold food items in the buffet line in their respective place
• Pays attention to quality and freshness of food
• Responsible for keeping all hot and cold lines clean and appropriate serving utensils stocked.

JOB REQUIREMENTS:

• Form 5 or above
• Relevant experiences in hotel or catering is an advantage
• Outgoing, presentable with good interpersonal and communication skills
• Good command of spoken English.
• Able to work independently and under pressure
• Shift duty is required
• Work location : Airport

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JOB RESPONSIBILITIES:

• Handle check in procedure and follow admission instruction
• Greet, receive and bid farewell guests at Entrance and Reception
• Assist guests with their internet access requirements, baggage arrangement, shower and nap room booking
• Carry out regular checks of all areas of the Lounge.
• Assist to promote various services and facilities of our airport lounges to customers, ensure able to deals with guest requests and complaints promptly and effectively
• Take care of lost and found items and the related documentation.
• Handle confidential information, including guest records, with a high degree of integrity.
• Responsible for answering the telephone line and taking appropriate immediate action.
• Maintain accurate records including cash flows and receipts.
• To cooperate and work in a team for development, implementation, maintenance and improvement of the quality management system.
• To undertake other jobs assigned by supervisor from time to time.

JOB REQUIREMENTS:

• Form 5 or above
• Relevant experiences in hotel or catering is an advantage
• Outgoing, presentable with good interpersonal and communication skills
• Good command of spoken and written English
• Able to work independently and under pressure
• Shift duties are required
• Work location : Airport

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JOB SCOPE:

To assist and ensure a smooth and efficient operations of our business outlets during the designated shift. To provide relevant training to staff. To ensure excellent guests service experience and 100% guest satisfaction. To assist and govern all staff and lounge operational administrative works.

JOB RESPONSIBILITIES:

• To assist in overseeing the daily operations of airport lounges during the designated shift.
• To greet, receive and bid farewell to guests at the reception.
• To provide the highest standard of service to our guests.
• To verify and/or collect payments from guests at the reception prior to lounge admission.
• To assist guests with their luggage on entry and exit at the lounge.
• To page for flight departure for contracted Airlines, if applicable.
• To page for the availability of shower facilities to guests on queue.
• To carry out regular checks of all areas of the lounges, such as shower rooms and toilets to ensure consistent cleanliness.
• To possess good knowledge in general information of the airport including facilities, flight schedules, airlines information, directions to gates, etc.
• To assist guests with the computer and/or email and internet services when require.
• To assist and supervise the team and provide training
• Handle administrative work, including but not limited to staff roster, daily reports, etc.
• To cooperate and work in a team for development, implementation, maintenance and improvement of the quality management system.
• To undertake other jobs assigned by supervisor from time to time.

JOB REQUIREMENTS:

• Form 5 or above preferred
• Minimum of 2 years' experience in F&B industry, including but not limited to restaurants, lounges, fast food outlets
• Service-oriented and a good team player
• Strong leadership, communication and interpersonal skills
• Good command of spoken and written in English, Mandarin and Cantonese
• Shift duty is required
• Working location : Airport

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JOB SCOPE:

Responsible for the maintenance and cleanliness of the kitchen. Responsible for dish washing duties including all relevant kitchen wares and equipment.

JOB RESPONSIBILITIES:

• Be responsible for dishwashing.
• Ensure the cleanliness and hygiene of kitchen.
• To put into effect team’s cooperation and work towards development, implementation, maintenance and improvement of the quality management system.
• Take initiative to identify areas for improvement and participate in continual improvement activities.
• Undertake other jobs assigned by superior from time to time.

JOB REQUIREMENTS:

• Preferably with related experience
• Good teamwork and accountable
• Shift duty is required
• Able to read or write in Chinese or other language
• Work location : Airport