Latest Job Opportunities at CIC Insurance

We seeking to recruit Sales officers for our various branches whose Key responsibilities will be;

• Generating new retail life business from the allocated Market/Channel
• Educate new and existing clients on retail life products;
• Attending to customer queries and complaints;
• Liaising with the various departments to ensure timely service delivery to the clients
• Providing timely and accurate quotations within the turnaround times
• Gathering market intelligence to ensure updated product range;
• Follow up to ensure persistency is at the acceptable rate; and
• Promoting CIC brand.

Qualifications

• Minimum of a Diploma in a business related course.
• A Bachelor’s degree in Actuarial Science /Insurance will be an added advantage
• Relevant professional qualifications in Insurance – COP/ECOP/ Diploma In Insurance
• Excellent communication and presentation skills
• Good negotiation skills
• Problem solving skills
• Excellent Customer Care skills

Closes: April 15, 2023

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We seeking to recruit Sales officers for our various branches whose Key responsibilities will be;

• Generating new retail life business from the allocated Market/Channel
• Educate new and existing clients on retail life products;
• Attending to customer queries and complaints;
• Liaising with the various departments to ensure timely service delivery to the clients
• Providing timely and accurate quotations within the turnaround times
• Gathering market intelligence to ensure updated product range;
• Follow up to ensure persistency is at the acceptable rate; and
• Promoting CIC brand.

Qualifications

• Minimum of a Diploma in a business related course.
• A Bachelor’s degree in Actuarial Science /Insurance will be an added advantage
• Relevant professional qualifications in Insurance – COP/ECOP/ Diploma In Insurance
• Excellent communication and presentation skills
• Good negotiation skills
• Problem solving skills
• Excellent Customer Care skills

Closes: April 15, 2023

go to method of application »

We seeking to recruit Sales officers for our various branches whose Key responsibilities will be;

• Generating new retail life business from the allocated Market/Channel
• Educate new and existing clients on retail life products;
• Attending to customer queries and complaints;
• Liaising with the various departments to ensure timely service delivery to the clients
• Providing timely and accurate quotations within the turnaround times
• Gathering market intelligence to ensure updated product range;
• Follow up to ensure persistency is at the acceptable rate; and
• Promoting CIC brand.

Qualifications

• Minimum of a Diploma in a business related course.
• A Bachelor’s degree in Actuarial Science /Insurance will be an added advantage
• Relevant professional qualifications in Insurance – COP/ECOP/ Diploma In Insurance
• Excellent communication and presentation skills
• Good negotiation skills
• Problem solving skills
• Excellent Customer Care skills

Closes: April 15, 2023

go to method of application »

We seeking to recruit Sales officers for our various branches whose Key responsibilities will be;

• Generating new retail life business from the allocated Market/Channel
• Educate new and existing clients on retail life products;
• Attending to customer queries and complaints;
• Liaising with the various departments to ensure timely service delivery to the clients
• Providing timely and accurate quotations within the turnaround times
• Gathering market intelligence to ensure updated product range;
• Follow up to ensure persistency is at the acceptable rate; and
• Promoting CIC brand.

Qualifications

• Minimum of a Diploma in a business related course.
• A Bachelor’s degree in Actuarial Science /Insurance will be an added advantage
• Relevant professional qualifications in Insurance – COP/ECOP/ Diploma In Insurance
• Excellent communication and presentation skills
• Good negotiation skills
• Problem solving skills
• Excellent Customer Care skills

Closes: April 15, 2023

go to method of application »

PURPOSE

The IT business analyst’s overall role is to ensure optimal availability, configuration, and utilization of CIC Groups system applications in a manner that meets the internal customers’ requirements, creates efficient and business supporting solutions whilst maintaining relationships with vendors, users, and key stakeholders by applying best practice project management practices in the implementation of system changes and enhancements. The role holder will be responsible for the design and development of modifications or extensions to the Group ERP and CRM, Microsoft Navision & Dynamics applications. The applicant MUST have experience in the Insurance Industry.

Primary Responsibilities

•  Administration and proactive monitoring of CIC Groups business applications primarily, but not limited to; Microsoft AX, (D365FO), and Dynamics CRM by developing necessary measures through regular business system maintenance to achieve optimal system functioning as per internal S.L.As.
• Gains understanding of internal customer needs, communicates and collaborates with other consultants and support teams to develop business cases for system changes.
• Support the implementation of cloud ERP (Dynamics 365FO) through offering technical leadership in scoping, requirements, testing, Go Live and Post Go Live.
• Provides technical input in creating and documenting functional specifications when customizations or extensions to the Microsoft ERP & CRM solutions are required.
• Reviews the applications regularly to support system innovation: Gathers business requirements from the business users, converts to technical specifications, codes, and maintains complex components of the Microsoft Dynamics ERP and CRM application such as server-side code, custom business logic, integration modules, workflow assemblies and plug-ins.
• Responsible for data related development tasks such as: developing data migration procedures to ensure seamless data exchange to Microsoft ERP/Dynamics from CIC core insurance systems, migrating required data sources into the Microsoft’s sources, ensuring proper alignment of data models.
• Support integrations with Dynamics CRM and ERP through proactive monitoring and escalation of any level 2 integration support issues.
• Responsible for coding, unit testing, facilitating system acceptance testing and creating supporting documentation: Maintains functional specification documents for systems including user licenses utilisation, change requests, test reports, user access lists and system controls reviews and improvements.
• Develop relevant ICT user application software training programmes to ensure optimal utilization of the software.
• Execution of security matrices for systems through regular review of system rights and access in order to enforce system controls within the applications.
• Review and advise the organization on proper application software licensing to safeguard Company interests from litigation due to licensing non-compliance.
• Implement disaster recovery and back-up procedures and information security and control structures in line with the ICT policies as applicable to application software.

PERSON SPECIFICATION

Academic Qualification

• Bachelor’s degree in technology related field

Professional Qualification

• Project Management Certification, Agile Methodologies, PMP or Lean Six Sigma will be an added advantage.

Experience

• Minimum of three (3) years’ experience in ERP and CRM administration/development.
• Proficiency in Dynamics ERP and CRM, ASP.NET, C#, and service-oriented architecture.
• Experience in System Implementations & Projects
• Experience with D365 Integration Technologies – MS Power Platform, Azure Logic Apps, Batch Data API, OData, Web Services.

 Skills and Competencies

• Written and verbal communication, including technical writing skills.
• The ability to conduct cost/benefit analysis.
• Modelling techniques and methods.
• Experience in middleware, integrations to IPRS, payment channels etc
• Experience working with vendors outside Kenya.
• Excellent communication and Interpersonal skills
• Understanding of the Insurance industry

Closes:  21st March, 2023

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Purpose

The role is accountable for 1st level support for Unit Master, Fund Master and Digital channels (Mobile App & Portals).

Primary Responsibilities

• Documentation of system change request for Unit Master and Fund Master
• Deployment of System patches for Change Requests for Unit Master and Fund Master
• UAT coordination of completed Change Request for Unit Master and Fund Master
• Basic customization of business requirements and reports in Unit Master and Fund Master
• Troubleshooting Application related issues for Unit Master and Fund Master
• Responding in a timely manner to CICAM service requests issues raised through ICT service desk or email to ensure smooth closure
• Work closely with Group database administrator to review backups and backups restore
• Conduct continuous user training on CIC Asset Management systems

PERSON SPECIFICATION

Academic Qualification

• Bachelor’s degree in information technology, Computer Science and/or Business-related fields from a recognized university.

Professional Qualification

• Professional Qualification in ITIL, SQL is an added advantage
• Experience with SQL Server Administration especially postgres SQL
• Experience in Database Programming and Tuning.
• Experience with Microsoft Power BI.

Experience

• Up to two (2) years’ relevant experience.

 Skills and Competencies

• Good communication skills
• Excellent documentation, and analytical skills
• Ability to handle complex information
• Accuracy and attention to detail

Closes:  21st March, 2023

go to method of application »

We seeking to recruit Sales officers for our various branches whose Key responsibilities will be;

• Generating new retail life business from the allocated Market/Channel
• Educate new and existing clients on retail life products;
• Attending to customer queries and complaints;
• Liaising with the various departments to ensure timely service delivery to the clients
• Providing timely and accurate quotations within the turnaround times
• Gathering market intelligence to ensure updated product range;
• Follow up to ensure persistency is at the acceptable rate; and
• Promoting CIC brand.

Qualifications

• Minimum of a Diploma in a business related course.
• A Bachelor’s degree in Actuarial Science /Insurance will be an added advantage
• Relevant professional qualifications in Insurance – COP/ECOP/ Diploma In Insurance
• Excellent communication and presentation skills
• Good negotiation skills
• Problem solving skills
• Excellent Customer Care skills

Closes: April 15, 2023