Latest Jobs at NCBA Group

Job Purpose Statement

This newly created position reports to the Group Director Retail Banking and is responsible for executing the Bank’s strategy in Affluent Banking (Premier and Platinum) Clients Segments. The role holder is expected to effectively and efficiently drive performance to meet targets and grow the affluent segments business by identify new opportunities, retaining and growing existing business relationships and maintaining profitable relationships with existing customers. A key medium-term strategic outcome for this role is the achievement of recognised leadership by the NCBA Group in the affluent clients segments

Ideal Job Specifications

Academic Qualifications: 

• Bachelor’s degree from a recognized accredited university.
• A Master’s degree in strategic management or business administration, or other similar relevant
• qualification would be an added advantage

Professional Qualifications (preferred, not mandatory):

• Chartered Institute for Securities and Investments (CISI)
• Certificate of Proficiency in Insurance (COP).

Desired Work Experience: 

• 12 years’ banking experience with 6 years’ experience in Senior management position within the affluent segment

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Job Purpose Statement

To support the Branch Manager in delivering branch business growth and excellent customer experience through the provision of efficient business development and customer retention.

Ideal Job Specifications

Academic: 

• Bachelor’s Degree in business related field.

Ideal Job Specifications

Professional:

• CPA or ACCA will be an added advantage
• Credit related course
• Certificate in Italian/German Language will be an added advantage

Desired work experience: 

• At least 4 years banking experience in a sales role with exposure to Customer Service and Business Development. 
• Credit skills and Knowledge of Retail banking products

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Job Purpose Statement

This is a newly created Director position reporting to the Group Director Retail Banking with the overall responsibility for providing leadership to the Bank’s strategy and performance of the Branch Network andRetail Sales Business Distribution. The role holder will be responsible for ensuring efficiency in operations to enable accelerated business growth across branches for all customer segments (Consumer, Affluent, Commercial and SME Banking). The role entails Leveraging on customer research and competitor bench marking in customer experience and loyalty /advocacy by use of metrics including NPS, CES, and CSAT scores with an aim of building astrong customer focussed culture in the branch and sales network that will result to customer loyalty, retention and brand recognition

Ideal Job Specifications

Academic: 

• Bachelor’s degree in a business related field – Upper second or GPA 3.0. Master’s Degree will be an added advantage.

Professional 

• AKIB (or equivalent) 
• Retail Banking Academy/Certified Retail Banker will be an added advantage

Desired work experience: 

• 15 + years of work experience, with >10years leadership experience in branch and sales and distribution in Retail Banking
• In-depth knowledge of banking and business operations 
• Excellent communication skills and the ability to interact with senior management, customers, vendors, partners, sales, regulators etc

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Job Purpose Statement

This role will be responsible for systems support on IBPS, NOBS, NLS systems, and Credit Quest. The preferred candidate will also act as a business analyst for IBPS, NLS, NOBS and Credit Quest Systems delivery and a relationship manager to the Related System users and ensuring Service Level agreements of uptime and performance are attained and maintained at all times. This includes support for projects and changes carried out on any of these applications In collaboration with external vendors, system experts and information security experts the Branch Applications Specialist will schedule and direct activities to resolve IBPS, NLS, NOBS, Credit Quest software and service problems in a timely and accurate fashion according to agreed SLA.

Ideal Job Specifications

• Undergraduate degree in Computer Science /Information
• Minimum 5 years working experience in a busy IT or Project Office environment within a financial institution.
• Understanding and experience in supporting IBPS, NLS Systems and Credit Quest operations.
• Extensive experience in Business Analysis or Systems Analysis.
• Hands on Experience on Web Application Management on Jboss
• Good working knowledge on IBPS, NLS Systems and Credit Quest operations.
• Hands on experience with Project Management tools, systems design and analysis.
• Proven knowledge of banking operations, operations in business units and business impact analysis.

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Job Purpose Statement

This role is responsible for supporting the management of the premises facilities and construction projects within the set timelines, budget, standards and organizational policies and procedures.

Ideal Job Specifications

Academic:

• A Degree in Building/Land Economics, Quantity Surveying or Construction Management or
• Electrical/Mechanical Engineering or related field.

Professional:

• Good understanding of the banking industry
• Practical experience in use of MS Word, Excel, PowerPoint, Outlook and Internet.
• Proven Project & Facilities Management experience
• Experience in Health & Safety matters/ training is an added advantage

Desired work experience:

• At least five (5) years’ experience in a similar role in the banking industry.

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Job Purpose Statement

The Manager SME Credit Advisory is primarily responsible for:

• Delivery of Collection Target to a CRAG Portfolio of SME/BB Customers experiencing financial distress.
• Primary, Secondary and desktop credit risk CRAG reviews of SME names to identify key credit risk concerns, come up with mitigation strategies & covenant/monitoring actions/targets
• Turn Around of SME CRAG names to resolve credit risk concerns.
• Adoption and relationship management of CRAG names under Primary management to turn around, reduce, exit and collect based on strategy and target
• Determining objectives, strategies and actions that need to be adopted to address business risk issues.
• Reduce Bank’s risk and achieve collections, reduce and managed exit solutions so that the bank realises maximum return in the shortest time possible.
• Provide secondary support to the relationship team on problem accounts managed under the Normal or Watch category

Ideal Job Specifications

Academic:

• Bachelor’s degree in a business management discipline in either of Finance, Business, and Economics, Mathematics / Statistics or related field from a reputable institution.
• Master’s Degree in Finance, Economics, Commerce, Accounting or any other equivalent and relevant qualification from a recognized university.

Professional:

• Comprehensive banking background and extensive experience in credit appraisal and loan portfolio management.
• Experience in engaging C-level management and senior executives in facilitating decisionmaking and reporting.
• Extensive understanding of business and financial fundamentals, with mathematical aptitude & advanced accounting skills.
• Ability to coach, mentor, train and transfer skills to others.

Desired work experience:

• At least five years’ experience in corporate credit risk management.
• Ability to coach, mentor, train and transfer skills to others.