Latest Openings at CDL Human Resource

This role oversees a company's online presence, developing and implementing strategies to promote the brands awareness, direct engagement with target customers and trigger sales growth

Key Responsibilities:

• Developing and Executing Digital Marketing Strategies: This includes planning and implementing campaigns across various digital channels (website, email, SEO, PPC, etc.) to achieve business objectives
• Managing Social Media Presence: Overseeing the creation and curation of content for social media platforms, managing social media calendars, and engaging with online communities.
• Content Creation and Curation: Developing high-quality written and visual content for social media and websites, ensuring brand consistency and messaging
• across all channels.
• Data Analysis and Reporting: Monitoring and analyzing website and social media performance using analytic tools, identifying trends, and making data-driven recommendations for optimization.
• Budget Management: Managing digital marketing and social media budgets, ensuring efficient allocation of resources.
• Staying Up to Date: Keeping abreast of the latest digital marketing trends, technologies, and best practices.
• Collaboration and Communication: Working with various stakeholders, including internal teams (marketing, sales, design) and external agencies, to ensure alignment and effective execution of campaigns.
• Community Management: Fostering positive engagement with online communities, responding to comments and inquiries, and providing excellent customer service.
• Lead Generation and Conversion: Utilizing digital marketing efforts to generate leads and drive conversions for online selling.

Qualifications, Experience and Skills

• A bachelor’s degree/diploma in marketing, business, graphic design, advertising or related field from a reputable institution.
• Digital Savvy: Proven experience in practical application of digital technology AI tools and social media usage
• Strategic Thinking: Developing and implementing effective digital marketing and social media strategies.
• Communication: Effectively communicating with internal and external stakeholders.
• Technical Proficiency: Knowledge of digital marketing tools, platforms, and technologies.
• SEO Knowledge: Understanding of search engine optimization principles.

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We are seeking a dynamic, experienced, and proactive EHS leader to lead the Environment, Health & Safety function across our FMCG operations. The ideal candidate will lead and institutionalize best-in-class EHS practices across multiple manufacturing sites, drive compliance and culture, own EHS and QMS governance, and build strong internal and external stakeholder relationships including with local authorities. This role is critical to ensuring safe, compliant, and sustainable business operations.

Key Responsibilities:

• EHS Strategy & Leadership
• Develop, implement, and continuously improve the company-wide EHS strategy aligned with local laws, global standards, and organizational objectives.
• Lead EHS governance across all sites, ensuring compliance with statutory requirements, international certifications, and corporate standards.
• Champion a zero-harm culture through leadership engagement, awareness, and behavior-based safety initiatives.
• Policy Ownership & Compliance
• Own and update all EHS policies, SOPs, and risk mitigation frameworks in alignment with national regulations and global FMCG best practices.
• Ensure full compliance with NEMA, OSHA, DOSHS, fire safety, and environmental impact guidelines.
• Lead internal and external audits, gap assessments, and timely closure of corrective/preventive actions.
• QMS & Certification Management
• Take ownership of all Quality Management System (QMS) and integrated management systems (ISO 14001, ISO 45001, ISO 9001, etc.).
• Manage certification audits, renewals, and ensure effective implementation of continuous improvement practices across functions.
• 4. Multi-Site Oversight & Reporting
• Oversee EHS operations across all three manufacturing locations, with direct reports from site-level EHS officers/supervisors.
• Set KPIs, conduct reviews, and standardize best practices across locations.
• Ensure day-to-day compliance reporting, incident investigation, and EHS performance tracking from all sites.
• 5. Risk Management & Incident Control
• Drive hazard identification, risk assessment (HIRA), and emergency preparedness programs.
• Lead root cause analysis and implement preventive measures for all EHS incidents.
• Conduct regular site safety inspections, mock drills, and environmental monitoring.
• Stakeholder Engagement
• Act as the main liaison with local and national regulatory bodies, emergency services, and industry associations.
• Build and maintain strong local contacts to ensure smooth compliance, inspections, and crisis management.
• Engage with community stakeholders on sustainability, environmental, and CSR programs.
• Training & Capability Building
• Develop and implement comprehensive EHS training programs for all levels of employees, contractors, and visitors.
• Drive a culture of ownership and accountability through regular awareness campaigns and skill-building sessions.

Qualifications and Skills:

• Bachelor’s degree in Environmental Science, Occupational Health & Safety, Engineering, or related field. Master’s degree preferred.
• NEBOSH / IOSH / OSHA Certification mandatory.
• Minimum 10+ years of EHS leadership experience in FMCG or manufacturing industry.
• Proven experience managing multi-site EHS responsibilities with direct reporting structures.
• Deep understanding of Kenyan EHS laws and global safety/environmental frameworks.
• Strong leadership, communication, and stakeholder management skills.
• Fluent in English and Kiswahili; local networks are a strong advantage.

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• The Lead – Sales Back Office Operations will be responsible for managing the customer service and sales support function, ensuring seamless execution of back-office processes including order management, invoicing, credit notes, and pricing updates. The role will also involve leading a team to drive operational excellence, support frontline sales teams, and deliver superior customer experience.
• Proficiency in Gujarati or Hindi is a MUST, given the cultural and business context of key stakeholders.

Key Responsibilities

• Oversee the day-to-day operations of the sales back-office team, ensuring timely and accurate processing of customer orders, invoices, credit notes, and pricing updates.
• Act as the first point of escalation for customer queries and complaints, ensuring quick resolution in alignment with company policies.
• Manage and maintain system data related to pricing, customer master, and product codes to ensure accuracy and compliance.
• Collaborate with Sales, Finance, Supply Chain, and other internal teams to streamline processes and ensure efficient order-to-cash operations.
• Lead, coach, and develop the back-office sales support team to achieve departmental KPIs and enhance customer satisfaction.
• Monitor performance metrics and generate regular reports on order processing, customer service levels, and team productivity.
• Drive continuous process improvements and automation initiatives to increase efficiency and reduce errors.
• Ensure compliance with company policies, credit control measures, and internal audit requirements.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Commerce, or related field.
• Proficiency in Gujarati or Hindi is a MUST, given the cultural and business context of key stakeholders.
• Minimum 5 years of experience, with at least 3 years in Sales Back Office / Customer Service operations.
• Proven track record of team leadership and people management.
• Hands-on experience with ERP/CRM systems (SAP) for invoicing, credit notes, and pricing updates.
• Strong communication skills (oral and written) with ability to interact effectively across levels and functions.
• Experience in the Food & Beverage / FMCG industry is mandatory.
• Kenyan nationals are strongly encouraged to apply.

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Main Duties & responsibilities:

• Overseeing Food & Beverage standards
• Deliver excellent guest experience and create a warm and friendly atmosphere for all our guests.
• Welcome and host all visitors according to the camp’s ethos of managing a balance between privacy/space and a warm down-to-earth hosting.  
• Ensuring guests receive personal attention and specific special requests are taken care of.
• Assist the Camp manager with the day to day running of the Camp in its entirety.
• Work closely with the Camp manager to implement Camp policies, procedures and safety protocols.
• Ensure all procurement, stores and stock control are being followed correctly. Ensure month-end stock takes are done and submitted on time according to the reporting time-line.
• Ensure health and safety procedures are in place for guests both in the property and when participating in activities, excursions and transfers, as well as for staff, property, plant and equipment.
• Maintain a positive relationship with the communities and neighbours.
• Help plan overall repairs and maintenance of the property.
• Ensure that the overall hygiene of the Camp is in place and maintained to a high level.

Required Knowledge, Skills and Experience

• Bachelor’s Degree in Hospitality/Hotel Management or related field 
• Over 5 years of experience in hospitality
• Food & Beverage knowledge preferable, food quality and food presentation
• Good hosting skills with a strong focus on Guests Satisfaction
• Leadership and Management skills

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Key Responsibilities

Administration – 60%

• Manage day-to-day office operations, supplies, and facilities.
• Coordinate logistics for meetings, workshops, and travel (venue booking, transport, accommodation).
• Maintain filing systems (physical and digital) for contracts, staff records, and official correspondence.
• Provide ad hoc support on projects, events, and other tasks as assigned.
• Maintain office asset and inventory registers, ensuring timely updates.

Finance Support – 25%

• Process payment requests, staff reimbursements, and supplier invoices.
• Support petty cash management and ensure accurate record keeping.
• Assist in preparing simple reconciliations and collating monthly support documents for finance reports.
• File finance-related documents systematically for audit readiness.

Compliance & Support – 15%

• Ensure all administrative and financial activities comply with organizational policies.
• Assist in audit preparations and provide required documentation.
• Support procurement processes including vendor sourcing, quotations, and purchase orders.
• Participate in training sessions to improve finance and admin knowledge.

Qualifications &Competencies

• Bachelor’s degree or diploma in Business Administration, Office Management,Finance, or related field.
• Strong organizational and multitasking skills with attention to detail.
• Good communication and interpersonal abilities.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Basic exposure to finance or accounting is an advantage but not mandatory.
• Self-motivated, reliable, and eager to learn.

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Key Responsibilities

• SSO &Agent Recruitment &Mapping - Effectively manage the identification and recruitment of Agents, targeting mobile money outlets and high traffic retails stores.
• Call rate - Visit SSOs &Agents regularly using agreed route plans (beat plans).
• Training and delivery of business tools - Provide all requisite tools for transactions at SSO agent outlet and train SSOs and Agents on processes
• AML training and testing – Train agents on AML and SSOs on KYC process in relation to SIMREG
• Float and stock cover and sales – monitor and effectively enforce 1.5x stock rule for agents and ensure SSOs have adequate stock SIMs for new registration and activations
• Merchandising – Develop and maintain merchandising standards by availing merchandising materials at SSOs and Agent outlets

Requirements

• Diploma or Bachelor’s Degree in Business, Marketing or related field
• At least 1 year experience in sales and distribution role in an FMCG or Telcos
• Customer focus
• Influencing and negotiation skills
• Networking and building partnerships
• Analytical thinking