Latest Recruitment at Jamii Telecommunications

NETWORK OPERATIONS CENTER (NOC) TEAM LEAD JOB RESPONSIBILITIES

•  Team Management: Supervise and mentor a team of NOC Engineers, providing guidance and support in day-to-day operations. Schedule shifts, assign tasks, and ensure adequate coverage to maintain 24/7 network monitoring/support and NOC reachability.
•  Technical Leadership: Provide technical guidance and support to team members in troubleshooting complex issues and implementing solutions.
•  Escalation Point: Provide the first escalation point for Network faults and prolonged Network faults.
•  Network Faults/Availability Reports and Escalation: Ensure accurate network fault reports and timely escalation notifications are prepared and submitted as needed. Ensure precise and punctual preparation of network availability reports as required.
•  Training and Development: Provide technical training on tools, technologies, and processes in collaboration with other stakeholders.
•  Knowledge-base management: Champion knowledge sharing by ensuring regular updates to the knowledge base.
•  Process Improvement: Identify opportunities for process improvements, automation, and efficiency enhancements within the NOC.
•  Participation in Cross-Functional and Partner meetings
•  SLA management: Manage SLAs for links provided by third parties and prepare monthly outage reports for credit note requests. Ensure prompt reporting of network faults within the established Operations Level Agreement (OLA). Facilitate timely resolution of network faults through diligent follow-up on restoration efforts and appropriate escalation to relevant stakeholders.
•  Team Performance Management: Support the team in meeting their goals and conduct continuous performance monitoring and evaluation.
•  Manage NOC staff leaves/plans.

QUALIFICATIONS FOR THE ROLE

•  B.Sc/B.Eng in Computer Science / Computer Engineering / Electrical / Electronic Engineering.
•  4 – 6 years’ work experience.
•  CCNA, CCNP (Desired).
•  Strong telecommunications, IP design skills, and in-depth knowledge of IP Networks.
•  Understanding of ITIL v4 service management.
•  Excellent business communication skills both verbal and written.
•  A hands-on experience with the following is a must: Routing, Switching, and GPON Technology.
•  Experience with Wired, Wireless Point-to-Point and Point-to-Multipoint technologies is desirable.

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DATA SCIENTIST JOB RESPONSIBILITIES

•  Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions.
•  Mine and analyze data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies.
•  Assess the effectiveness and accuracy of new data sources and data gathering techniques.
•  Develop custom data models and algorithms to apply to data sets.
•  Use predictive modeling to increase and optimize customer experiences, revenue generation, Ad targeting and other business outcomes.
•  Identify relevant data sources and sets to mine for client business needs, and collect large structured and unstructured datasets and variables.
•  Devise and utilize algorithms and models to mine big data stores, perform data and error analysis to improve models, and clean and validate data for uniformity and accuracy.

QUALIFICATIONS FOR DATA SCIENTIST JOB

•  Masters or Bachelor’s degree in statistics, applied mathematics, or related discipline.
•  4-5 years experience in data science.
•  Experience working with and creating data architectures.
•  Knowledge of databases such as SQL Server, Oracle and SAP.
•  Understanding of reporting and data visualization/presentation tools such as PowerBi, Superset Tableau, Business Objects and Periscope.
•  Knowledge and experience with coding languages such as Python is required a well as Scala, Java, CSS, and JavaScript.
•  Understanding of ETL frameworks and tools especially NiFi.
•  Experience with distributed data/computing tools such as Map/Reduce, Hadoop, Hive and MySQL.
•  Knowledge and experience with Linux, as well as Git.