Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

Oops! It seems this job from Fanisi HR Solutions has expired
View current and similar jobs using the button below
  • Posted: Jan 30, 2025
    Deadline: Feb 5, 2025
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Fanisi is a HR consulting and management company that guides enterprises in setting up management and development of their workforce. We support Small and Medium Enterprises to excel in improving the people component of their businesses and organizations by building human capital through developing employee related policies and practices, staff training and...
    Read more about this company

     

    Sales and Marketing Manager

    Job Purpose 

    • The primary responsibility of the Sales & Marketing Manager is to drive business growth by identifying and pursuing new opportunities, building strong client relationships, and developing effective sales and marketing strategies that align with Planning Interior Limited strategic objectives. This role involves leading and mentoring the business development team to ensure collaboration and successful execution of initiatives that contribute to the company\\\'s overall growth and success. 
    • The ideal candidate will possess a proven track record in sales, a deep understanding of the interior design industry, and the ability to create and implement successful marketing strategies. 

    Key Responsibilities 

    • Business Development: 
    • Identify new business opportunities and generate qualified leads through networking, industry events, and cold outreach. 
    • Build and maintain strong relationships with prospective and existing clients to drive repeat business and referrals. 
    • Collaborate with the design team to craft tailored, impactful proposals and close significant deals. 

    Sales Strategy: 

    • Develop and implement sales strategies designed to consistently meet or exceed the company’s pipeline and revenue targets. 
    • Analyze market trends and competitor activity to refine sales tactics, capitalize on new opportunities, and drive target achievement. 
    • Monitor and report on sales performance against company targets, offering data-driven insights and recommendations to achieve sales goals 

    Marketing Management: 

    • Lead and coordinate the Business Development team in implementation of the business sales strategy so as to consistently meet agreed sales targets and drive business growth. Lead market intelligence efforts to gather insights on clients and industry trends, refining strategies accordingly. 
    • Oversee digital marketing, including social media, email campaigns, and website management, while forming strategic partnerships. 
    • Develop and manage campaigns to promote the PIL brand and portfolio, while creating marketing communication materials. 
    • Maintain excellent client relations and serve as the main point of contact for high-profile clients throughout project lifecycles. 

    Skills & Qualifications 

    • Business Acumen: Using economic, financial, market and industry data to understand . and improve business results; using one’s understanding of major business functions, industry trends and own organization’s position to contribute to effective business strategies and tactics. 
    • Customer / Client Focus: Ensuring that the Client perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.
    • Driving for Results: Setting high goals for personal and group accomplishment; Using measurement methods to monitor progress toward goals; Tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement. 
    • Building Partnerships: Fosters long-term relationships, expands business networks, and creates collaborative opportunities that drive revenue growth. By developing strategic alliances with clients, industry professionals, and stakeholders, the manager enhances brand visibility, opens new market channels, and strengthens the company’s position within the industry. 
    • Negotiating: Must be able to secure competitive project terms and high-value contracts while maintaining strong relationships with clients. Effective negotiation will play a key role in maximizing project profitability and ensuring successful project delivery, contributing to long-term business growth. 
    • Team Leadership: Must be able to build a cohesive and productive business development team in order to achieve the required output. 

    Experience 

    • A minimum of 5 years of relevant experience in Sales and Marketing for a consulting service firm preferably in the construction industry, interior design. 
    • Bachelor’s Degree in Sales and Marketing 
    • Established network within the design, architecture, and real estate industries is a Must
    • Must have experience in a similar capacity. 

    go to method of application »

    Client Success/Hostess

    • Our client, a luxurious spa based in Nairobi, is looking for an energetic and service-oriented Client Success Executive/Hostess to join their team. The ideal candidate will be responsible for ensuring an exceptional client experience from the moment clients arrive at the spa through to their departure. You will be the key liaison between clients, therapists, and the team, ensuring seamless service delivery and client satisfaction.

    Key Duties and Responsibilities:

    • Be the first point of contact, ensuring clients feel comfortable and valued.
    • Guide clients to their waiting areas, offer refreshments, and accompany them to their scheduled service stations.
    • Handle inquiries  and manage client bookings and confirmations via phone, WhatsApp, and social media.
    • Build strong relationships to encourage client retention, promote services, and convert inquiries into bookings.
    • Oversee scheduling, rescheduling, and cancellations, ensuring a smooth client flow.
    • Share information about new services, promotions, and aftercare products.
    • Work closely with therapists, front desk, and housekeeping to ensure service excellence.
    • Contribute to marketing efforts by promoting services and products on social media.

    Required Specifications:

    • 1-2 years of experience in customer service, hospitality, or call centers, preferably in a spa setting.
    • Excellent verbal and written communication skills.
    • Friendly, approachable, and able to manage client inquiries professionally.
    • Flexibility to work various shifts, including evenings, weekends, and holidays.
    • Strong organizational skills and the ability to multitask.
    • Proficiency in computer applications, including spa systems and social media platforms.

    Method of Application

    Candidates who meet the required specifications and are enthusiastic about the role are invited to submit their applications to careers@fanisi.net using :

    “Sales and Marketing Manager” in the email subject line before Wednesday, 5th February 2025.

    "Client Success Executive/Hostess" in the email subject line before Monday, 3rd January 2025.

    Interviews are on a rolling basis. Only the shortlisted candidates will be contacted

    Build your CV for free. Download in different templates.

  • Apply Now
  • Send your application

    View All Vacancies at Fanisi HR Solutions Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail