Ongoing Recruitment at Nexus Staffing Solutions

Nexus Staffing Solutions Limited is urgently recruiting on behalf of its client, an insurance-related business, for a competent, organised, and customer-focused Office Administrator with prior insurance experience.

The successful candidate will oversee daily office administration, support insurance-related operations, handle client enquiries, maintain accurate records, and assist with business development and customer follow-ups.

This opportunity is suitable for a proactive professional who understands insurance office operations, demonstrates excellent customer service skills, and can work independently while supporting the achievement of business targets.

Candidates with hands-on experience in the insurance industry are strongly encouraged to apply.

Key Responsibilities

• Coordinate daily office operations and ensure the smooth running of administrative activities.
• Handle incoming calls, emails, walk-in clients, and general customer enquiries professionally.
• Support insurance-related administrative processes, including documentation, record keeping, and client file management.
• Assist with preparing, organising, and maintaining insurance policy documents and related records.
• Follow up with clients on outstanding documentation, renewals, enquiries, and other service requirements.
• Support insurance sales and business development activities, including lead follow-ups and client relationship management.
• Maintain accurate client databases and update records as required.
• Assist with preparing reports, correspondence, quotations, and other administrative documents.
• Coordinate appointments, meetings, and communication with clients and relevant stakeholders.
• Ensure confidentiality and proper handling of client information.
• Provide general administrative support to the management team and contribute to efficient office operations.

Minimum Requirements

• Previous experience in office administration within an insurance company, insurance brokerage, agency, or a related financial services environment.
• Good understanding of insurance documentation, policy administration, client servicing, and renewal follow-ups.
• Strong communication and interpersonal skills.
• Excellent organisational skills and attention to detail.
• Proficiency in Microsoft Office applications, particularly Word, Excel, and email.
• Ability to maintain accurate records and manage multiple tasks.
• Professionalism, integrity, confidentiality, and a customer-oriented attitude.
• Self-motivated, proactive, and able to work with minimal supervision.
• Sales support, lead generation, or client relationship management experience will be an added advantage.

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Nexus Staffing Solutions Limited is recruiting on behalf of its client, a fast-growing retail and e-commerce company, for an energetic, customer-focused, and results-driven Sales Executive – Retail & Online Sales.

The successful candidate will be responsible for driving sales across physical and digital channels, engaging customers, converting enquiries into purchases, and ensuring a seamless customer experience from initial enquiry to order fulfilment.

This opportunity is ideal for a sales professional who enjoys customer interaction, understands the importance of timely follow-ups, and thrives in a target-driven retail environment.

Key Responsibilities

• Welcome and assist walk-in customers, demonstrate products, and close sales.
• Respond promptly to enquiries received through WhatsApp Business, telephone calls, social media, and other online channels.
• Follow up on sales leads consistently to maximise conversion rates.
• Maintain excellent knowledge of the company\'s products, features, pricing, and promotions.
• Process customer orders accurately and coordinate timely fulfilment.
• Handle customer complaints, after-sales enquiries, and warranty requests professionally.
• Build and maintain strong customer relationships to encourage repeat business.
• Maintain accurate customer and sales records using POS, CRM, or other sales management systems.
• Work towards individual sales targets and contribute to overall business performance.
• Identify opportunities to upsell and cross-sell products where appropriate.
• Maintain a professional appearance and an organised sales environment.

Minimum Requirements

• Proven experience in retail sales, showroom sales, or a customer-facing sales role.
• Strong spoken and written English and Kiswahili.
• Practical experience handling customer enquiries through WhatsApp Business, telephone, and online platforms.
• Familiarity with POS systems, CRM software, or similar sales management tools.
• Excellent communication, negotiation, persuasion, and interpersonal skills.
• Strong customer service skills and a demonstrated ability to convert enquiries into sales.
• High levels of integrity, reliability, self-motivation, and attention to detail.
• Ability to work independently while contributing effectively to a team.
• A diploma or degree in Sales, Marketing, Business Administration, or a related field will be an added advantage.
• Female candidates are particularly encouraged to apply.

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Our client, a restaurant based in Umoja, Nairobi, is seeking a skilled and passionate Coastal Dishes Chef to join their kitchen team. The ideal candidate should have hands-on experience preparing authentic coastal dishes, a strong understanding of Swahili cuisine, and the ability to consistently deliver delicious, well-presented meals.

The successful candidate must be familiar with the preparation of popular coastal and Swahili dishes and should preferably reside in Umoja or the surrounding areas to facilitate convenient and reliable commuting to work.

Key Responsibilities

• Prepare a variety of authentic coastal and Swahili dishes, maintaining traditional flavours and quality standards.
• Prepare popular coastal meals such as pilau, biryani, viazi karai, bhajia, mahamri, chapati, coconut-based dishes, and other Swahili specialities.
• Plan and execute daily food preparation according to the restaurant\'s menu and customer demand.
• Ensure all meals are prepared, cooked, and presented to a consistently high standard.
• Maintain high standards of food hygiene, kitchen cleanliness, and sanitation.
• Monitor ingredient quantities and ensure proper storage and handling of food items.
• Minimise food wastage while maintaining portion control and cost efficiency.
• Coordinate with other kitchen staff to ensure timely preparation and service of orders.
• Maintain proper organisation of kitchen equipment, utensils, and workstations.
• Assist in menu planning, recipe standardisation, and recommending new coastal dishes where appropriate.
• Observe food safety procedures and ensure compliance with applicable health and hygiene requirements.

Qualifications and Requirements

• Proven experience working as a chef or cook, preferably in a restaurant or similar food-service establishment.
• Strong practical skills in preparing authentic coastal and Swahili cuisine.
• Demonstrable knowledge of coastal cooking techniques, spices, ingredients, and flavour combinations.
• Ability to prepare meals efficiently while maintaining consistent taste and quality.
• Good knowledge of food hygiene, sanitation, and safe food-handling practices.
• Ability to work under pressure in a busy kitchen environment.
• Strong organisational skills, attention to detail, and a commitment to cleanliness.
• Reliability, discipline, teamwork, and a positive attitude.
• Must preferably reside in Umoja or nearby estates and be able to commute reliably to the workplace.
• Relevant culinary training or certification will be an added advantage.