Open Jobs at CDL Human Resource

Job Responsibilities

• SSO & Agent Recruitment &Mapping - Effectively manage the identification and recruitment of
  Agents, targeting mobile money outlets and high-traffic retail stores.
•  Call rate - Visit SSOs & Agents regularly using agreed route plans (beat plans).
•  Training and delivery of business tools - Provide all requisite tools for transactions at SSO & agent outlet and train SSOs and Agents on processes
•  AML training and testing – Train agents on AML and SSOs on the KYC process in relation to SIMREG
•  Float and stock cover and sales – monitor and effectively enforce 1.5x stock rule for agents and ensure SSOs have adequate stock SIMs for new registration and activations
•  Merchandising – Develop and maintain merchandising standards by availing merchandising materials at SSOs and Agent outlets

Requirements

• Diploma or Bachelor’s Degree in Business, Marketing or related field
• At least 1 year experience in a sales and distribution role in an FMCG or Telcos
• Customer focus
•  Influencing and negotiation skills
• Networking and building partnerships
• Analytical thinking

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Key Responsibilities:

• Greet and attend to walk-in retail customers in the showroom, offering excellent customer service and product knowledge.
• Assist customers in selecting suitable plumbing and hardware products based on their needs.
• Prepare and issue accurate quotations for customer orders.
• Support the team in managing and organizing showroom stock.
• Provide input and support in digital marketing efforts, particularly on social media, by leveraging graphic design skills (preferred).

Qualifications & Skills:

• Diploma in Sales & Marketing, Business Administration, or a related field.
• 3–5 years of sales experience in the Plumbing & Hardware Materials Supply industry is mandatory.
• Preferred: Background or knowledge in graphic design and familiarity with social media platforms for marketing purposes.
• Customer-oriented with strong interpersonal and communication skills.
• Good organizational and multitasking abilities.
• Proficiency in preparing quotations and understanding plumbing/hardware products.
• Team player with a proactive and positive attitude.

go to method of application »

Key Responsibilities:

• Welcome and assist walk-in showroom customers, ensuring excellent customer service.
• Prepare and manage customer quotations accurately and efficiently.
• Supervise and manage showroom staff, ensuring optimal performance and professional conduct.
• Oversee inventory and store management processes in coordination with the stores team.
• Handle showroom-related administrative paperwork, documentation, and reports.

Qualifications & Experience:

• Bachelor’s degree in Business Administration, Sales & Marketing, or a related field.
• 3–5 years of experience in showroom or retail administration.
• Mandatory: Experience in the hardware materials or construction supplies industry.
• Strong communication and interpersonal skills.
• Proven leadership and staff supervision experience.
• Excellent organizational and multitasking abilities.
• Proficiency in MS Office and inventory management systems is an added advantage.