Open Positions at Human Capital Outsourcing Limited

• You will be responsible for managing sales and marketing, ensuring a high standard of customer service to ensure optimum productivity.

Responsibilities:

• Identifying both prospective and existing clients needs then match them with the solutions we provide to grow the business   
• New client’s acquisition   
• Properly educating the clients on our product terms and conditions   
• Ensuring that loans sizes and terms are geared towards the borrower’s present repayment capability.   
• Analyzing business activities to identify and avoid funding high risk ones.   
• Analyzing seasons with difficulties in loan repayment and taking steps to minimize risk exposure   
• Build a good self and company reputation to grow customer loyalty   
• Always ensuring you have polished first contacts/impressions with clients.   
• Being respectful and diligent when dealing with people   
• Being effective in handling customer complains.

Requirements:

• Bachelor’s degree/Diploma in any business-related course   
• MUST have a minimum of 2 years of experience in a similar role from a microfinance/ microcredit Industry   
• Strong negotiation and communication skills.   
• Ability to handle difficult conversations tactfully.   
• Knowledge of revolving credit products and financial services regulations.   
• Proficiency in data analysis and collection software.   
• Commitment to ethical practices and customer service excellence.

go to method of application »

Responsibilities:

• Carrying out opening duties by, heading team briefs and assigning employee their tasks for the day   
• Supervising and manage staff at the branch level and ensure their performance targets are met   
• Managing office operations such as rent payments, permits, petty cash and any other payment.   
• Training and coach new staff so that they understand company products and services   
• Overseeing and monitor the performance of staff portfolios   
• Analyzing the market and advise on risks and how to mitigate them   
• Assessing local market conditions and identify current and prospective opportunities   
• Ensuring branch goals and targets are met   
• Market the branch within the community to attract business   
• Carry out closing duties by reconciling daily collections, disbursements and ensuring they are captured correctly on the system   
• Travel across the area for business development.

Requirements:

• Bachelor’s degree in business administration or any other business-related course   
• Minimum of 3 years of experience in leadership specifically from a microfinance/ microcredit Industry   
• Ability to manage multiple sales team and deliver results.   
• Ability to work under pressure   
• Strong leadership skills   
• Proactive and good listener   
• Good performance management skills   
• Superior organizational and time management skills   
• High Computer skills   
• Good track records of delivering sales targets