Open Vacancies at Rose Avenue Group

ESSENTIAL DUTIES & RESPONSIBILITIES 

Product Knowledge and Market Research:

• Develop a strong understanding of the company's products including clients and projects requirements, specifications, and design concepts.
• Keep abreast with market changes, competitive products, and client preferences.
• Conduct market research to identify potential customer segments and opportunities.

Sales and Customer Engagement:

• Promptly respond to customer enquiries, giving accurate and thorough information about products
• Effectively and proactively close sales to achieve or surpass individual and team monthly and yearly sales targets.
• Prepare accurate quotations based on clients’ requirements and the available pricing guidelines.
• Receive and process customer orders, ensuring accuracy and timely delivery.

Sales Pipeline Management:

• Keep a current, accurate opportunity list while keeping track of leads and prospects.
• Prepare weekly reports including a summary of the status of the opportunity list, every Monday at 9 a.m.
• Enter and scan all necessary customer details into the SAP system, including PIN, ID, account opening forms, and credit control #checks.
• Follow up on existing customer database, quotes issued, and inquiries to convert them into sales.

Client Relationship Management:

• Build and expand the client base by acquiring new clients and converting them into repeat customers.
• With a concentration on contractors, try to attract at least four new recurring clients each month.
• Support the growth of new sales channels like dealer networks and aim to add two new dealers at least once a month.
• Ensure timely updating and maintenance of customer information in the SAP system.

Sales Administration and Documentation:

• Manage all sales administration functions, including proper filing of documents, such as quotes and orders, both in SAP and hard copies.
• Follow the order to completion from sales to delivery, ensuring secure payments and accurate dispatch of goods against verified delivery notes.
• Assist with debtor follow-up and provide updates on collections.
• Support promotional activities and maintain clean and presentable showrooms for customer visits.

Coordination and Communication:

• Work together with internal departments to provide efficient communication, quality control, timely delivery, and fulfilment of client demands.
• Create management information reports that track actual sales and costs versus estimates as well as daily, weekly, monthly, and yearly sales forecasts and marketing budgets.
• Proactively generate at least 10 new leads per month through lead generation and follow-up activities.
• Any other duties assigned.

Other Requirements

KEY COMPETENCIES 

• Excellent communication and interpersonal skills.
• Proven ability to meet and exceed sales targets.
• Strong organizational and time management skills.
• Attention to detail and accuracy in handling sales-related documentation.
• Ability to work independently and as part of a team.
• Flexibility to adapt to changing business needs.
• A self-motivated and result-oriented attitude.

SKILLS & EXPERIENCE 

• Bachelor's degree or diploma in sales and marketing, business administration, public relations, or a related field.
• Strong product knowledge and understanding of the market dynamics.
• Proficiency in using SAP system and other sales-related software.
• Prior experience in a similar environment/industry is a plus

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ESSENTIAL DUTIES & RESPONSIBILITIES 

Other Requirements

• Devise and execute a sales strategy to achieve the target of 1 billion in sales by end of 2026.
• Oversee a cross-functional team of sales and marketing to ensure revenue growth and customer satisfaction.
• Collaborate with the Managing Director to align sales strategies with the company’s long-term vision.
• Track and manage weekly and monthly sales targets vs. actual performance, providing real-time adjustments.
• Maintain a sales pricelist ensuring a 40% profit margin across all product lines.
• Identify and focus on the most profitable items to maximize revenue.
• Conduct market research and competitor analysis to identify market trends, customer preferences, and new growth opportunities.
• Identify and pursue new market prospects, partnerships, and innovations for business expansion.
• Analyze customer feedback and competitor activities to refine strategies and stay competitive.
• Recruit, train, and mentor the Sales Executives, Interior Designers, and Project Managers.
• Set clear sales targets and KPIs for team members and provide regular performance evaluations.
• Review current incentive programs and recommend changes where necessary to drive higher performance.
• Develop a comprehensive sales training schedule for 2025 to enhance team skills as per identified skills gaps.
• Optimize the sales process by improving cold call success rates and monitoring daily income received with a monthly accumulation chart.
• Track the daily value of opportunities vs. closing rates to maintain a realistic, healthy sales pipeline.
• Streamline the sales process from lead generation to closing deals for efficiency and better conversion rates.
• Build and maintain strong customer relationships to foster long-term loyalty.
• Collaborate with the Marketing department to enhance the company’s digital marketing and online presence.
• Work with Production, Logistics, Finance, and Customer Service to ensure smooth operations and an excellent customer experience.
• Prepare and analyze costing vs. project reports, ensuring alignment with sales goals and project budgets.
• Track key sales metrics and generate reports to measure performance and identify areas for improvement.
• Ensure compliance with all relevant laws, regulations, and ethical standards in sales activities.
• Promote continuous improvement by refining sales processes, customer service, and overall efficiency.
• Foster a positive and results-driven environment within the sales team, motivating them through tailored incentives and recognition.
• Any other duties as assigned.

Qualification

• Bachelor’s degree in business, Sales, Marketing, or a related field. A master’s degree is an added advantage.
• Minimum of 7 years of experience in sales management with a proven track record of success.
• Demonstrated ability to develop and implement successful sales strategies to achieve revenue goals.
• Strong leadership skills with experience managing diverse teams.
• Proficient in CRM software, sales analytics, and reporting tools.
• Experience in digital marketing and enhancing online sales
• Strategic thinker with excellent business acumen.
• Strong data-driven analytical and problem-solving skills.
• Excellent interpersonal, communication, and negotiation skills.
• Ability to manage multiple projects and meet deadlines.
• A passion for motivating teams and driving sales results.