Openings at Britam

Job Purpose:                        

Growth of IFA business to meet set annual premium targets        

Key Responsibilities

• Secure new corporate business through intermediaries
• Retain existing corporate business as per set objectives
• Maintain excellent customer service to intermediaries and clients
• Service existing business and resolve customer complaints
• Follow up on renewals for corporate general insurance business
• Forward proposal forms to underwriting department
• Follow up premium collections for corporate clients
• Prepare weekly and daily reports as required
• Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk
• Respond to customer and client enquiries
• Follow up on commissions and claims issues emanating from intermediaries
• Recruitment of intermediaries as per set objectives
• Conversion of FA’s and IFA’S in the market to ensure all are placing corporate general insurance business
• Continuous execution of initiatives and strategies per market to ensure meeting of set objectives and reviewing them where need be.
• Training of intermediaries on general insurance products and submitting training schedules to supervisors.
•  Use an authorised incentive scheme to bring in new business through training intermediaries on the same and marketing it.
•  Creating strategic partnerships with intermediaries for maximum business support.
• Sharing of market intelligence with supervisor
• Work closely with underwriter and branch manager and other lines of business to achieve set objectives
• Perform any other duties as may be assigned from time to time
• Delegated Authority: As per the approved delegated authority matrix

Key Performance Measures

• As described in your Personal Score Card

Knowledge, experience, and qualifications required

• Bachelor’s degree in a business-related field
• Professional qualification in Insurance (ACII, IIK)
• 2-4  year’s relevant experience in the insurance industry

Emerging Leaders in Britam need to:

• Plan, direct and apply efficiencies and resources in order to optimise output and profitability against time, cost and team targets;
• Effectively communicate strategic and operational departmental goals and objectives to peers and others in order to ensure proper implementation;
• Ensure that department priorities are adhered to and effectively communicated;
• Ensure competent and effective people resources through appropriate coaching, development and people supervision as appropriate;
• Embody a high-performance, proactive culture;
• Effectively ensure the adherence to key performance areas, deadlines and goals in order to optimise operational effectiveness;
• Effectively communicate resource needs, possible opportunities, and achievements to management in order to aid them in their decision-making;
• Effectively set and monitor priorities and objectives for more junior staff;
• Understand and communicate objectives in relation to the larger organizational impact;
• Effectively disseminate knowledge within the correct context, towards subordinates as well as management;
• Appropriately model the company values while setting the pace and energy for delivering;
• Effectively manage and communicate change within the department in order to increase staff and process effectiveness;
• Provide access to accurate and consistent information and services across all channels;
• Ensure a seamless experience for clients;
• Improve service delivery for clients;
• Engage in continuous brand building to become trusted partners to clients.

Technical/ Functional competencies

• Knowledge of insurance regulatory requirements
• Knowledge of insurance product
• Sales and marketing management skills

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Job Purpose:                        

Growth of IFA business to meet set annual premium targets        

Key Responsibilities

• Secure new corporate business through intermediaries
• Retain existing corporate business as per set objectives
• Maintain excellent customer service to intermediaries and clients
• Service existing business and resolve customer complaints
• Follow up on renewals for corporate general insurance business
• Forward proposal forms to the underwriting department
• Follow up premium collections for corporate clients
• Prepare weekly and daily reports as required
• Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk
• Respond to customer and client enquiries
• Follow up on commissions and claims issues emanating from intermediaries
• Recruitment of intermediaries as per set objectives
• Conversion of FA’s and IFA’S in the market to ensure all are placing corporate general insurance business
• Continuous execution of initiatives and strategies per market to ensure meeting of set objectives and reviewing them where need be.
• Training of intermediaries on general insurance products and submitting training schedules to supervisors.
•  Use an authorised incentive scheme to bring in new business through training intermediaries on the same and marketing it.
•  Creating strategic partnerships with intermediaries for maximum business support.
• Sharing of market intelligence with supervisor
• Work closely with underwriter and branch manager and other lines of business to achieve set objectives
• Perform any other duties as may be assigned from time to time
• Delegated Authority: As per the approved delegated authority matrix

Key Performance Measures

• As described in your Personal Score Card

Knowledge, experience, and qualifications required

• Bachelor’s degree in a business-related field
• Professional qualification in Insurance (ACII, IIK)
• 2-4  year’s relevant experience in the insurance industry

Emerging Leaders in Britam need to:

• Plan, direct and apply efficiencies and resources in order to optimise output and profitability against time, cost and team targets;
• Effectively communicate strategic and operational departmental goals and objectives to peers and others in order to ensure proper implementation;
• Ensure that department priorities are adhered to and effectively communicated;
• Ensure competent and effective people resources through appropriate coaching, development and people supervision as appropriate;
• Embody a high performance, proactive culture;
• Effectively ensure the adherence to key performance areas, deadlines and goals in order to optimise operational effectiveness;
• Effectively communicate resource needs, possible opportunities, and achievements to management in order to aid them in their decision-making;
• Effectively set and monitor priorities and objectives for more junior staff;
• Understand and communicate objectives in relation to the larger organizational impact;
• Effectively disseminate knowledge within the correct context, towards subordinates as well as management;
• Appropriately model the company values while setting the pace and energy for delivering;
• Effectively manage and communicate change within the department in order to increase staff and process effectiveness;
• Provide access to accurate and consistent information and services across all channels;
• Ensure a seamless experience for clients;
• Improve service delivery for clients;
• Engage in continuous brand building to become the trusted partners to clients.

Technical/ Functional competencies

• Knowledge of insurance regulatory requirements
• Knowledge of insurance products
• Sales and marketing management skills