Openings at Frank Management Consult Ltd

Job Purpose:

To sell automotive and industrial products to meet set sales goals as receiving and reporting client feedback to improve current products and developing new ones

Key Responsibilities

• Achieve automotive and industrial sales revenue and collection targets.
• Cultivate effective business relationships with executive decision makers in key accounts.
• Execute specific plans to ensure sales revenue growth.
• Investigate and address issues pertaining to underperforming customer accounts.
• Collect customer feedback and conduct market research.
• Adhere to credit control policies and procedures.
• Lead implementation of EHS, QMS and other continual improvement initiatives

Desired Skills & Qualification

• Degree/ Diploma in Sales & Marketing
• 2-3 years’ experience in industrial & automotive paints

Other Job Competencies (Job skills and attributes)

• Good interpersonal skills.
• Good organizational skills.
• Good oral and written communication skills.
• Analytical skills.
• Problem solving skills.

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Job Purpose:

To ensure sales volumes are continuously enhanced so as to maximize returns on investment whilst sustaining competitive advantage.

CORE JOB FUNCTIONS:

• Sales and Collection target setting & monitoring, Sales Planning and forecasting.
• Manages an assigned geographic area to maximize sales revenues and meet corporate objectives.
• Ensures consistent, profitable growth in sales revenues through positive planning, deployment and management of sales team.
• Identifies objectives, strategies and action plans to improve short- and long-term sales volume/value and GP.
• Manage, develop, coach, control and motivate the sales team to develop their skill to ensure that a high professional standard is achieved and maintaining effective, efficient and professional sales team.
• Co-ordinates proper company resources to ensure efficient and stable sales results.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

DETAILS OF JOB FUNCTION:

SALES & COLLECTION:

• Sales and Collection target setting territory wise / dealer-wise / product wise in accordance with the broad supervisory guidelines of Head of Sales.
• Sales Forecast - preparation of Sales Forecasts for the Territory / Area assigned Sales Person wise/ dealer wise /product wise with pro action.
• Designing & implementing dealer schemes. Develops specific plans to ensure sales volume growth in all major focus products.
• Collaborates with Head of Sales to develop sales strategies to improve market share in major markets in Nairobi as well as in important product lines.
• Maintains sales volume, product mix, and selling price by keeping with current market supply and demand, changing trends, economic indicators, and competitors.
• Focus to increase footfall at our showrooms and putting best efforts for effective utilization of showrooms to increase sales of super premium, premium and textures & designers’ finishes.
• Track, collate and interpret sales figures. Generate timely sales reports.

      DEALER MANAGEMENT & NETWORK EXPANSION

• Assists sales team in establishing personal contact and rapport with top customers. Lead the top-to-top meeting with key customers to ensure strong relationship and remove business obstacles, aligning with long term company direction. Cultivate effective business relationships with executive decision makers in key accounts. Possibly dealing with some major customer accounts by ASM himself.
• Performs sales activities on major accounts and negotiates sales price and discounts in consultation with head of sales.
• Ensuring regular visits of Sales Team to the dealers’ outlet and filling up Dealer Health Cards during their visit.
• Ensuring that all the communications are documented as per HOD guidelines and approvals only and no verbal commitment is given to the dealers on product pricing, schemes, cash discounts, Sales-collection linked benefits etc.
• Ensuring that the Customers-Dealers are served for their requirements in the quickest possible time to ensure Dealer Satisfaction particularly in issues pertaining to customer service, logistics, accounting etc.
• Monitoring DU performance and ensuring effective utilisation of DU by selling super premium & premium products.
• Investigate lost sales and customer accounts. Design corrective action plan immediately to ensure minimum damage that to be recovered in short span of time.
• Establishing, maintaining and expanding new market and new customer base. Increasing business opportunities through various routes to market.
• Educates sales team for new dealers’ grooming, sales and growth, sales of new & focus products and improving product depth, profitability, improved presentation strategies, competitive strategies, proper use and level of sales support.
• Collecting customer feedback and market research. Keeping up to date with products and competitors.

COMMERCIALS:

• Adherence to the Credit Control Policies and ensure Dealers outstanding levels within control & approved limits.
• Ensure account reconciliation will be done with dealers by sales team on monthly basis and balance confirmation will be received from dealers on quarterly basis.
• Maintaining effective rapport with the credit control team for ensuring that the Dealer Accounts are updated and dealers are supplied necessary accounting statements along with CN well in time to avoid confusions.
• Keep close track and control on Sales return and Check return ratio sales person wise & dealer-wise to maintain commercial discipline. Page 3 of 3 MARKETING:
• Ensuring proper product positioning in dealers’ outlet, availability and display of POP material at dealers’ outlet, Product USP brief to dealers’ counter staff with the help of training team to enhance secondary sales.
• To keep track of local events and celebrations to explore the possibilities of getting associated with it to improve brand image and Sales volumes.
• Submitting recommendations for sales promoters for in-shop selling, branding requirements, and promotional material requirements as per business priorities in accordance with local / territory requirements.
• Submitting recommendations for painters’ training program, counter staff training program, dinners with dealers, Koroga, dealers’ meet, painters’ & dealers’ factory visits etc.
• Collaborates with head of sales to establish and control budgets for sales promotion and trade expenses.
• Develop innovative promotional ideas and material.

TEAM PERFORMANCE REVIEW & TRACKING:

• Performance tracking of the assigned sales team and initiating necessary measures for target achievement & performance improvement.
• Manage Sales team to ensure targets are delivered through people management, performance review, reward and individual recognition.
• Holds regular weekly meeting with sales staff to reviews sales progress against plan.
• Provides quarterly results assessments of sales staff’s productivity and BSC rating.
• Recruit new staff into team focusing on strong sales competencies and ensure that they perform well through coaching and monitoring skill.
• Identifying training needs of sales team and recommending for suitable training program.
• Checking, monitoring & reviewing Dealer Health Cards with sales team on weekly basis and provides prompt resolutions to issues/queries/suggestions/feedbacks mentioned in DHC.
• Ensure adherence to all sales policies, practices and procedures.
• Reward & Penalty: Sales Team Reward & Penalty in consultation with HR for timely appreciation & penalty.

Minimum Qualification

• Bachelor’s degree in Sales & Marketing or equivalent; Post graduate qualification is an added advantage; other relevant professional courses.
• Over 5 years’ experience in Sales & Marketing Management in a large company and at multiple sectors of the economy

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Key Responsibilities 

• Authorizing purchase requisitions.
• Receive & evaluate Purchase requirements by checking & scrutinizing data given.
• Send out RFQ’s & co-ordinate and handle queries from internal and external customers
• Receive quotations and evaluate/select vendor and further negotiate where necessary
• Raising/Generate Local purchase Orders for signing and handling queries as a result
• Processing of approved LPOs with necessary photocopies, filing etc.
• Dispatching of LPOs to respective suppliers
• Follow ups on issued & overstayed orders, chase up deliveries as case requires
• Maintain cordial vendor/supplier relationship
• Facilitate from sourcing, negotiation, ordering to payment, dispatch & local C&F of all international/overseas direct import orders
• Co-ordinate any vendor disputes for account matters
• Vetting of Suppliers, entertain new potential vendors
• Handle matters of Procurement for non GBHL related entities
• Processing of unwanted (disposal) items
• Facilitation of medical purchases for top management.
• Represent the organization at supplier seminars & events
• Visit vendor premises for PR and WIP check or item viewing etc.
• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

Academic Requirements

• Bachelor's Degree in Purchasing, Supply Chain Management, Public or Business Administration, or related field or a Diploma in Purchasing and Supplies management from a recognized institution.
• Member of a relevant professional body is an added advantage.
• A minimum of four (4) years’ work experience in experience in purchasing and supplies management gained from a large reputable organization.
• Demonstrated knowledge of procurement / contracts principles, contracts administration and finance or accounting.
• Working knowledge of E- procurement systems is an added advantage.
• Applicants must exhibit a flexible work attitude with the ability to work productively in a team environment.
• They must also be able to work well independently to meet unexpected demands,

Skills & Abilities

• Ability to communicate, present and influence all levels of the organization
• Excellent verbal and written communications skills
• Track record of building and maintaining relationships
• Coaching & Motivation for the Finance team
• Build networks in financial institutions, other public and government agencies

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Job Purpose:

The marketing manager will be responsible for developing long-term marketing strategies and executing campaigns for a diverse range of products and industries to support our growth strategy. This is a hands-on, multi-disciplinary, and dynamic position, requiring close collaboration with the Business Teams, Product Team, and other Marketing functions. The ideal candidate is passionate about technology, technology marketing, and the use of technology in marketing. They prefer to work in an environment that emphasizes ownership of campaigns, collaboration, learning, curiosity, and a drive to continually improve oneself / the team / the organization. They love to problem solve, get hands-on, experiment, measure, and use automation to make daily life easier

Key Responsibilities

Corporate Brand

• Manage the company’s Brand across the product Portfolio (Brand Custodian)
• Plan and execute the brand look and feel to ensure consistency throughout the company’s product portfolio.
• Implement and align the advertising strategy to the brand, positioning, messaging, naming, and collateral for new and existing products and services.
• Direct media strategies and execution of plans thereof to ensure the right Brand messages and understanding of the company’s products and services by customers and other stakeholders.
• Planning and executing periodic customer surveys to develop insights for business growth.
• Develop and implement brand and advertising strategy, positioning, messaging, naming, and collateral for new and existing products and services.

Strategy Formulation

• Define, design, develop, and implement marketing strategies, to drive brand awareness, customer preference &loyalty, and corporate revenues via omnichannel within the assigned territory.
• Work with stakeholders to establish marketing growth strategies to support the assigned revenue goals.
• Work with stakeholders to plan strategic brand initiatives aligned to the corporate strategy, within the assigned region.
• Evaluate market trends and competitor intelligence across various platforms to ensure strategies are aligned with market conditions.
• Report in writing the performance of the various campaigns and their impact on the bottom line. (M&E).

Products

• Recommend the nature and scope of present and future product lines by reviewing product specifications and requirements, appraising new product ideas, and/or product or packaging changes.
• Assesses market competition by comparing the company's products to competitors' products.
• Obtains product market share by working with the teams to develop product communication strategies.
• Manages and executes new route launches by developing time-integrated plans with sales, advertising, and production.
• Work with the Company’s senior leadership and product/service management teams to define, launch and drive the company’s next-generation product solutions targeting various consumer segments. Corporate Marketing
• Plan and monitor campaign and channel performance with the aid of tracking tools and propose relevant actions to ensure assigned objectives are met.
• Ensure effective cross-selling of other company’s products within campaigns, in the assigned region.
• Monitor day-to-day in-marketing campaigns, ensuring the team is aligned with the brand guidelines, processes, and timelines and providing regular tracking and reporting.

Budgetary Control

• Develop annual Brand & Sustainability cost budgets.
• Monitor and control the individual cost center budget.
• Seek partnerships that will ensure efficient budgetary utilization.
• Prepare and implement brand/advertising budgets as well as monitor to ensure expenditure is in line with the company business plan.
• Brand management & visibility across retail network-wide
• Corporate Event Management - leverage to communicate the brand
• Corporate Partnerships management

Desired Skills & Qualification

• University graduate preferably in Marketing or a relevant business-related degree
• Experience in a dynamic Market environment
• At least 1- 2 years of experience managing a Kenyan brand's social media channels
• At least 2 years of experience with Facebook Ads, Google Ads, and Google Analytics
• Membership/Certification– Relevant marketing bodies

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Key Responsibilities

• Develop a health and safety management system including appropriate governance to prevent, monitor, and respond to hazards in the workplace as well as processes for monitoring and reviewing implementation of the H+S management plan. The H+S management system may need to be developed and implemented in collaboration with cross-functional business leaders within the company.
• Conduct EHS risk assessments to detect potential workplace hazards and other health and safety considerations for the company’s employees, contractors, and sales agents, and plan and implement precautionary measures.
• Ensure that company’s workplace environments and business processes comply with relevant occupational health and safety regulations and IFC Performance Standards, including the development and implementation of emergency preparedness and response plans.
• Oversee safety inspections and/or audits of our offices, warehouses, retail shops, and field team practices and identify corrective actions where necessary.
• Coordinate the investigation of all safety and security incidents and near misses, identify corrective actions and provide recommendations for ways to prevent similar incidents from occurring in the future.
• Monitor indicators of employee safety performance in line with good international industry practice, including ensuring safety incident register, all accidents, and near misses are recorded in a timely manner.
• Prepare dashboards and periodic reports highlighting adherence to the health and safety protocol, prevalence of workplace incidents, and emerging trends and concerns for company’s leadership.
• Work collaboratively with cross-functional leaders across the company from teams such as Sales, Human Resources, Training, Operations, Risk, and “pay-as-you-go” Programs to develop and implement new health and safety related policies, processes, training, and other procedures to continuously improve workplace conditions and minimize the prevalence of health and safety incidents.
• Aid in implementing health and safety management best practices in the company’s other markets across sub-Saharan Africa.

Desired Skills & Qualification

• A Bachelor's degree or relevant certifications/ accreditation in occupational health and safety management
• 10+ years in a health safety and environmental role, with at least 3 years in an HSE leadership role
• Experience developing and implementing environment, health and safety programs
• Working knowledge of international occupational health standards, including IFC Performance Standards
• Strong project management, time management, and organizational skills.