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The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya. A Board of Directors, consisting of both public and private sector experts, makes policy decisio...
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Purpose of the job:
Strategy formulation, policy analysis and related stakeholder engagement.
Key Responsibilities of the job:
- Development and review of strategies to guide fiscal policy, legislative reforms and other tax matters in the Authority.
- Manage stakeholder engagement on legislative changes/reforms and tax matters.
- Lead the implementation of administrative tax reforms across the revenue departments.
- Management of Performance, Audit, Integrity, QMS and Risk programmes.
Academic qualification
- Bachelor’s degree in Economics, Law, International Relations or other related degree.
- Post graduate degree in related field is an added advantage.
Professional qualification
- Training/knowledge in Tax or Customs Administration is an added advantage
- CPA (K) or other relevant professional qualification.
- Membership of a relevant professional body.
Work experience
- Minimum of five (5) years work experience in similar role with at least two (2) years in first level management.
Key Competencies:
- Excellent leadership and people management skills
- Technological ability and Good decision making capabilities
- Resilient, focused, results-oriented, Risk management and analysis
- Excellent oral and written communication and presentation skills, Good planning and organizational skills
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Purpose of the job
Designing and maintaining business intelligence solutions using data analytics and visualization tools. It also involves creating advanced analytics applications, improving existing BI systems, and ensuring data accuracy and efficiency for informed decision-making.
Key Responsibilities
- Design, build and deploy BI solutions
- Maintain and support data analytics platforms
- Conduct unit testing, troubleshooting, evaluating and improving existing BI systems.
- Collaborate with teams to integrate systems.
- Develop and execute database queries and conduct analyses.
- Create visualizations, reports for requested projects and tools to store data.
- Roll out and training users of the BI platform
Academic qualification
- Bachelor’s degree in Computer Science, Information Science, Statistics or related field from a recognized university.
Professional Qualifications
- Membership to relevant professional body.
Work Experience:
- Minimum 3 years working experience developing organizational reports
- Experience as a BI Developer or Data Scientist
- Background in data warehouse design (e.g. dimensional modeling) and data mining
- In-depth understanding of database management systems, online analytical processing (OLAP) and ETL (Extract, transform, load) framework
- Familiarity with BI technologies (e.g. Microsoft Power BI, Oracle BI)
- Knowledge of SQL queries, SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS)
- Experience working on business cases, requirements, test cases, scenarios and scripts
- Experience rolling out systems and training users
- Experience in change management will be an added advantage
Key Competencies:
- Strong analytical, diagnostic, decision making and problem solving skills
- Attention to details and ability to work under minimum supervision.
- Proactivity and strong interpersonal skills
- Good communication and presentation skills
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Purpose of the job
Oversee activities related to QMS Internal Audits to ensure that nonconformities are conclusively closed.
Key Responsibilities
- Coordinate QMS Surveillance and Verification Audits.
- Assist in preparing for the QMS Management Review Meetings by compiling reports and making logistical arrangements.
- Ensure all QMS Audit documents prepared by other departments are aligned to QMS
- Assist QMS Departmental and Regional Representatives in organizing and conducting QMS pre-audits.
- Participate in the training of ISO Champions/ QMS Internal Auditors.
- Conduct QMS internal audits.
- Management of Performance, Audit and Integrity programmes
Academic qualification
- A Bachelor’s degree in a relevant field of business from recognized University.
Professional Qualifications
- Quality Management Systems Internal Auditor.
- Registration with International Register for certified Auditors (IRCA) will be an added advantage.
Work Experience:
- At least 3 years’ experience in a similar role.
- Experience in conducting QMS audits for a multisite organization
Key Competencies:
- Strong analytical, diagnostic, decision making and problem solving skills
- Attention to details and ability to work under minimum supervision.
- Proactivity and strong interpersonal skills
- Good communication and presentation skills
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Purpose of the job
Overseeing the day-to-day marketing & communications operations to ensure successful implementation of marketing and communication initiatives, campaigns and projects.
Key Responsibilities
- Management of corporate events including end to end organization, branding, stakeholders’ linkages and communication through defined platforms.
- Execution of programs for promoting tax literacy through the development and implementation of effective tax education strategy
- Gathering of information and coordination of the generation of articles for printing and publication as well as managing content on the Authority’s online platforms.
- Liaison with internal and external stakeholders to support business initiatives in taxpayer registration and revenue enhancement initiatives.
- Monitoring, analysing, interpretation of internal and external data to inform correspondences and make recommendations for improvements.
- Coordination of exchange programs, staff and stakeholder sensitizations.
- Update and maintain a database of agreements between KRA and other agencies
- Management of performance, audit, integrity, QMS and risk programmes
Academic qualification
- Bachelor’s degree in Marketing, public relations, communication, journalism, digital communication or any other relevant field from a recognized University.
Work Experience:
- Minimum of 3 years work experience in similar role.
Key Competencies:
- Strong analytical, diagnostic, decision making and problem solving skills
- Attention to details and ability to work under minimum supervision.
- Proactivity and strong interpersonal skills
- Good communication and presentation skills
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Purpose of the job.
Support the planning, implementation and monitoring of marketing and communication initiatives.
Key Responsibilities
- Assist in developing of comprehensive marketing strategies aligned with the Authority's objectives.
- Coordinate and monitor marketing campaigns to promote services and programs in the Authority.
- Maintain strong relationships with internal and external stakeholders, including taxpayers, government agencies, and other partners.
- Analyse market and taxpayer information to support development of brand strategy and enhance the Authority’s image and reputation.
- Coordinate and monitor the implementation of the approved Corporate Social Responsibility programmes
- Manage the implementation and analysis of outbound customer campaigns on behalf of the Business Teams
- Support and give accurate feedback on new or existing services and products to Customer Service Advisors to ensure that customers are provided with accurate information regarding all services and products.
- Ensure the delivery of consistent messaging and brand management throughout all external and internal communications.
- Management of performance, audit, integrity, QMS and risk programmes
Academic qualification
- Bachelor’s degree in Marketing, Communications, Public Relations or any other relevant field from a recognized.
Work Experience:
- Minimum of 4 years relevant work experience with at least one (1) year in a supervisory role.
Key Competencies:
- Resilience, Focus, result oriented and a team player
- Strong analytical, diagnostic, decision making and problem solving skills
- Attention to details and ability to work under minimum supervision.
- Proactivity and strong interpersonal skills
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Purpose of the job
Planning, developing and implementation of marketing and communications strategies to enhance the Authority’s brand visibility, customer experience, social responsibility, relationship & diplomacy management, tax education and outreach programmes between the Authority and its stakeholders.
Key Responsibilities
- Develop and implement marketing and communication strategies
- Monitor and safeguard the Authority’s brand identity
- Manage and coordinate international cooperation to raise the Authority’s profile, enhance linkages and promote business .
- Carry out market research and stakeholder needs assessment to identify trends, preferences and competitive positioning.
- Coordinate content development, production and dissemination of information via various platforms.
- Manage public and media relations.
- Manage internal and external communication channels
- Develop and implement initiatives to drive stakeholder engagement and customer experience
- Implement tax education strategies
- Management of performance, audit, integrity, QMS and risk programmes
Academic qualification
- Bachelor’s degree in marketing, Communications, public relations, International Relations and Diplomacy, Public Administration, journalism, or related field from a recognized University.
- Relevant postgraduate qualification is an added advantage
Professional Qualifications
- Professional qualification in Marketing, Communications, Journalism, Public Relations, International Relations, or related field
- Membership to a relevant professional body.
Work Experience:
Minimum of 5 years relevant work experience in marketing and communication role with at least 2 years in first level management.
Key Competencies:
- Excellent leadership and people management skills
- Technological ability and Good decision making capabilities
- Resilient, focused, results-oriented, Risk management and analysis
- Excellent oral and written communication and presentation skills, Good planning and organizational skills
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Purpose of the job
Coordination of media relations and communication, promotion of tax literacy, managing relations and stakeholder engagement, coordination of international co-operation, and implementation of customer-centric strategies in line with KRA corporate and communication strategy.
Key Responsibilities
- Oversee corporate communication management in line with KRA corporate plan.
- Develop and oversee the implementation of KRA’s corporate public relations and communications strategy.
- Daily monitoring, evaluation and responses of all types of media activities to safeguard and mitigate KRAs reputational risks.
- Oversee the execution of KRA Branding and signage of various KRA assets to promote KRA brand.
- Development of communication tools, content and events management
- Oversee management of KRA diplomatic protocol management processes; visas & work permits
- Identification and management of strategic international linkages and networks for KRA to promote revenue administration best practice and enhance the Authority’s image globally.
- Provide technical support and advise to the Authority’s key functions incorporating customer experience strategies into business processes.
- Facilitate development and dissemination of tax education
- Management of performance, audit, integrity, QMS and risk programmes
Academic qualification
- Bachelor’s degree in Marketing, Communications, Journalism, international relations, Public Relations or related field from a recognized University.
- Post Graduate degree in a related field is an added advantage.
Professional Qualifications
- Membership in a relevant professional body.
Work Experience:
- Minimum of 7 years’ work experience in similar role with at least three (3) years of experience at managerial level
Key Competencies:
- Good leadership and managerial skills
- Attention to details and ability to work under minimum supervision
- Ability to research and propose suitable solutions/products for business improvement.
- Excellent interpersonal, conflict management, written and oral communication skills.
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Purpose of the job:
Revenue analysis and reporting.
Key Responsibilities
- Generation, analysis and interpretation of revenue statistics.
- Identification and management of key revenue and economic data sets.
- Setting of revenue targets.
- Preparation of revenue performance reports to Management, Board, The National Treasury, and other stakeholders.
- Provision of data and statistics for revenue forecasting and statistical bulletin.
- Management of Performance, Audit, Integrity, QMS and Risk programmes.
Academic qualification
- Bachelors degree in Mathematics, Economics, Statistics, or any related field.
- Post graduate degree in related field is an added advantage.
Professional qualification
- Membership of a relevant professional body.
Work experience
- Minimum of four (4) years of experience with at least one (1) year experience in supervisory role.
Key Competencies:
- Resilience, Focus, result oriented and a team player
- Strong analytical, diagnostic, decision making and problem solving skills
- Attention to details and ability to work under minimum supervision.
- Proactivity and strong interpersonal skills
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Purpose of the job:
Leading testing operations for the organic laboratory.
Key Responsibilities
- Development and implementation of organic laboratory testing policies, procedures and guidelines.
- Provision of science-based consultancy service to support interpretation and application of tax and border control policies.
- Development and implementation of unit laboratory equipment maintenance plan and monitor operation of analytical instruments and utilization of resources.
- Directing the evaluation of technological advances and changes in services to support business process improvements.
- Liaison with relevant government agencies and other organizations on matters related to laboratory testing and technology.
- Management of Performance, Audit, Integrity, QMS and Risk programmes.
Academic qualification:
- Bachelor’s degree in Industrial, Analytical, Applied chemistry or related field from a recognized University.
Professional qualification:
- Training Knowledge in Customs Administration is an added advantage.
- Membership of a relevant professional body.
Work experience
- Minimum of seven (7) years work experience in similar role with at least two (2) years in first level management.
Key Competencies:
- Excellent leadership and people management skills
- Technological ability and Good decision making capabilities
- Resilient, focused, results-oriented, Risk management and analysis
- Excellent oral and written communication and presentation skills, Good planning and organizational skills
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Purpose of the job
Coordination of corporate risk management activities.
Key Responsibilities
- Development, implementation and update of the risk management Framework.
- Alignment of risk responses with the entity’s risk tolerances and aid in development of appropriate controls.
- Prepare reports on corporate risk management.
- Training and sensitization of staff on Enterprise Risk Management
- Implementation of Performance, Audit, Integrity and QMS programmes
Academic qualification
- Bachelor’s degree in business or related field from a recognized University.
Professional qualification
- Certification in risk management
- Membership to relevant professional body is an added advantage
Work experience
- Minimum three (3) years’ relevant experience.
Key Competencies:
- Strong analytical, diagnostic, decision making and problem solving skills
- Attention to details and ability to work under minimum supervision.
- Proactivity and strong interpersonal skills
- Good communication and presentation skills
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Purpose of the job:
Identification and updating policy changes to inform research for customs.
Key Responsibilities
- Identify and maintain data base on Policy changes for customs within the region (EAC),
- Generate and compilation customs statistics to assist in research and planning activities,
- Analyze and interpret revenue statistics and provide insights on performance and mitigating strategies as a result of the policy changes.
- Support revenue target setting (Customs) in regards to the various Policy changes for Corporate planning,
- Implementation of Performance, Audit, Integrity, QMS and Risk programmes.
Academic qualification
- Bachelor’s degree in Mathematics, Statistics, Economics or related field
Professional qualification
- Training in Advanced Excel or Statistical Packages
- Training/knowledge in Customs Administration is an added
Work experience required
- Minimum three (3) years’ relevant experience.
Key Competencies:
- Strong analytical, diagnostic, decision making and problem solving skills
- Attention to details and ability to work under minimum supervision.
- Proactivity and strong interpersonal skills
- Good communication and presentation skills.
Method of Application
Use the link(s) below to apply on company website.
Registration:
- Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
- After registration, you will receive an email enabling you to confirm your email address and complete your registration.
Log on:
- After registration go to https://erecruitment.kra.go.ke/login
- Key in your username and password then click on ‘Log in’ to access your account.
- After successful log in, the system will open the ‘Applicant Cockpit’.
Candidate Profile (To create or update applicant detail):
- On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
- Click on ‘My Profile’ to create and update your profile.
- Follow the instructions to complete your profile.
- The process will end by clicking the tab “Overview and Release”.
- Ensure you click the check box on the page to complete the profile.
Application process:
- To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
- Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
- Click on the Job posting to display the details of the position.
- To apply for the position, click ‘Apply’ button at the top of the page.
- Follow the instructions to complete and submit your application.
- Kindly note that all mandatory fields must be completed.
- To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.
In case of any challenges, please send your email query to isupporthr@kra.go.ke
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