Current Vacancies at Shining Hope For Communities

• Reporting to the Chief People and Culture Officer, the People and Culture Manager will play a critical role in overseeing the People and Culture Operations while coordinating and implementing People and Culture deliverables and activities. They will also be responsible for ensuring effective and efficient day to day coordination of all People and Culture functions, while adhering to relevant Labor Laws.

Key Responsibilities & Duties

• Work with the CPCO to develop annual budgets for the People and Culture function in conjunction with institutional managers.
• Support the CPCO in ensuring that the SHOFCO Organizational culture is embedded.
• Ensure that human resources policies and procedures that relate to SHOFCO’s team members are understood by all by way of regular trainings.
• Support the CPCO to oversee the organization-wide performance management process and structured reviews.
• Support the CPCO in periodic organization-wide training needs assessment and gaps identification that arise from analysis of performance appraisals and business trends.
• Lead the selection, recruitment and on-boarding of team members in consultation with the institutional managers and the CPCO.
• Manage team members compensation and benefit schemes including oversight in payroll, medical, pension and other welfare activities.
• Develop and maintain a People and Culture system that meets top management information needs.
• Provide advisory support to the group functional leaders on People and Culture matters affecting the operations of the institution.
• Maintain proper team members elations while adhering to all labour laws and providing team members with a safe and healthy working environment.
• Oversee the analysis, maintenance and communication of records required by law and other departments in SHOFCO.
• Identify legal requirements and government reporting regulations affecting People and Culture functions and ensure policies, procedures and reporting are compliant.
• Support the CPCO in regular review and update of HR policies and procedures.
• Oversee leave management and regular analyse leave records to ensure compliance to all legislation pertaining to all types of leave.
• Nurture a positive working environment while empowering and motivating departmental team members and ensuring efficient execution of responsibilities.
• Work with the CPCO to design an internal personal development program that optimizes the potential for every employee.

Job Competencies (Knowledge, Experience and Attributes/Skills)

• Bachelor’s Degree in Human Resources, Organizational Behaviour, Management and Leadership or any other related field.
• Higher National Diploma in Human Resource Management.
• A Master’s Degree is prefferable.

Professional Qualifications

• Certified Human Resource Professional (CHRP) is prefferable.
• Registered with the Institute of Human Resource Management (IHRM) and with a valid practicing license.

Other requirements (unique/job specific)

• 6 years’ experience working in the Human Resources department with at least two (2) of these at the management level.
• Thorough knowledge of employment-related laws and regulations.
• Experience working with human resource information management systems.
• Proficiency in the full Microsoft Office Suite.

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• Reporting to the Chief Strategy Officer, the Director of Impact & Learning will be the lead of SHOFCO’s overall Monitoring, Evaluation and Learning function (leading on impact strategy, supervising ~3 managers and their teams, and delivering impact as an expert individual contributor for the most important impact - related analysis and writing).

Key Responsibilities/Roles

IMPACT FRAMEWORK DEVELOPMENT AND EXECUTION.

• Leading strategy on impact measuring across SHOFCO, including the use of quantitative and qualitative data collection and analysis, development and improvement of tools for this in collaboration with program teams.
• Overseeing the implementation of baseline studies and surveys to ensure our impact assessment reflects SHOFCO strategy and goals agreed with donor partners.
• Managing, coordinating, and executing the collection of impact data from communities, by program teams, partner organizations, and any other stakeholders, providing support for timely, accurate, and consistent reporting.
• Analyzing, synthesizing, and producing key successes and insights that can easily inform multiple audiences - including informing organization and program leaders, and reporting results and learning to communities, funders and other stakeholders (as both an expert individual contributor and manager, mentor and coach to other impact/M&E colleagues).
• Crafting new measurement frameworks that can be used for impact evaluations in support of new initiatives.
• Driving experimentation around data collection and analysis through new methodologies.

CROSS-TEAM COORDINATION.

• Working closely with SHOFCO program teams to understand and devise strategies to implement results that maximize impact, make choices on when to experiment vs. when to stay the course, and inform the broader impact narrative.
• Engaging with SHOFCO program teams to help them envision and embed creative methods for impact measurement into the solutions they’re delivering.
• Working with our partners and donors to shape how they collect and share data with us.
• Working closely with Advancement and Grants colleagues to understand reporting requirements for grants/contracts, creating clear frameworks for funder-based impact reporting, and supporting development of funding bids.
• Ensuring that we are holding ourselves accountable to the highest standards of transparency and integrity both internally and externally.

TEAM MANAGEMENT.

• Directly manage the overall MEL team, supporting recruiting and hiring, performance management, and professional development. Create and manage budgets.

Job Competencies (Knowledge, Experience and Attributes/Skills)

• Bachelor’s degree in international development, economics, business, mathematics, statistics, communications or related field, Masters/PhD preferred.

Professional Qualifications.

• A minimum of 7 years of full-time work experience in performance and impact.
• Strong analytical and evaluation design, and methodological skills, and experience using “right-fit” methods for a broad range of quantitative and qualitative approaches.
• An ability to innovate and redesign traditional monitoring and evaluation approaches to reflect the SHOFCO’s holistic community approach and SHOFCO’s organizing work.
• A positive mindset and attitude that continuously pushes SHOFCO program teams to accomplish their missions, and flexibly accommodates change and new asks.
• Experience working with governments, public institutions and large institutional funding organizations and can speak their language.
• Ability to facilitate the process of turning impact data into meaningful stories for the organization.
• Strong data and writing skills- can drive a high standard for SHOFCO impact outputs.
• Proven project management skills, ability to manage teams and develop leaders.
• Strong leadership and negotiation skills, ability to deal with different stakeholders, from operational staff to the senior leadership team of donors, investors and other stakeholders.