Jobs at Flexi-Personnel

Our client, an international organization who is a leading provider of language interpretation

services is seeking to recruit Spanish language speaking call center agents.

Duties and Responsibilities

• Assist our client’s community and help resolve inquiries empathetically, accurately and on
• Make well balanced decisions and personally driven to be an effective advocate for our community
• Investigate and resolve issues that are reported on client platform such as requests for account
• Respond to user inquiries with high quality, speed, empathy and accuracy
• Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site
• Identify inefficiencies in workflows and suggest solutions
• Recognize trends and patterns, and escalate issues outside the company policy to the global team

Qualifications and Experience

• Between 18-35
• Must be living in Kenya
• Must speak fluent English and Spanish.
• High school education mandatory. College education an advantage
• Must be currently unemployed or working as a casual
• Must possess strong interpersonal skills, verbal and written communication skills and most importantly empathy
• High affinity and cultural awareness of political/social situation regarding the relevant market/region.
• Must have NSSF, NHIF and KRA pin.

Deadline: Friday 25th April 2022

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Responsibilities

• Identify, prospect, build, and maintain quality supplier relationships to develop company’s Business in the UCO collection.
• Achieve and exceed agreed collection targets by developing and implementing action plans to capture collection from the
• Follow up on new leads and referrals resulting from coworker activity and as referred by telemarketing activity.
• Respond promptly and professionally to suppliers’
• Study suppliers needs and coordinate with the Biofeedstock Commercial Manager to satisfy those
• Accounts acquisition and management
• Invoicing/back-office management
• UCO quality and quantity assessment
• UCO custody until delivery to Company’s storage
• Identifying of potential UCO producers
• Prospecting of UCO suppliers
• Contract negotiation and finalization
• Pick up detail’s negotiation
• UCO transportation from point of origin to Eni storage (own van)

Qualifications

• Degree or Diploma
• 2 years in commercial activities.
• Previous experience in Food and Beverage (F&B) sector and/or in waste collection &
• Fluent knowledge of English and
• Experienced on commercial negotiation, market
• Driving License required (car + Truck), own transportation
• Knowledge and know-how: Analysis, Problem Solving, Results

Deadline:  30th April 2022