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  • Posted: May 25, 2023
    Deadline: Not specified
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    Chinese Chef

    Job Purpose/Mission 

    • Strive to exceed guest expectations and take the culinary team going from good to great.  Always act professionally using the company’s Mission, Vision and Values.

    Duties &  Responsibilities

    • Attend daily shift briefings to kitchen colleagues 
    • Promote a fun/ professional and disciplined work environment
    • Lead by example using Meridian Hotel: Mission, Vision & Values
    • Support & motivate kitchen colleagues
    • Actively share ideas, opinions & suggestions in daily shift briefings
    • Ensure storeroom requisitions are accurate to minimize repeat visits
    • Perform tasks to the standards & expectations set forth
    • Promote Health and Safety always
    • Ensure proper hygiene as per Nairobi Municipality
    • Complete all grooming, spot check and temperature control sheets as required
    • Maintain cleanliness and proper rotation of product in all chillers
    • Minimize wastage/ spoilage and ensure the portion is well followed.
    • Communicate daily with supervisors to ensure open lines of communication
    • Complete assigned tasks in an efficient and timely manner
    • Participate in monthly EOS committee meetings to address colleague EOS issues
    • Strives to improve J.D.P results for Food Quality 
    • Act as an extension of kitchen managers to communicate food consistency & quality in all outlets.
    • Daily checks of all are in place to ensure freshness & quality standards
    • Strive to develop as a leader by attending Meridian Managerial Courses when offered and any other courses online.
    • Assign and follow–up tasks as dictated by business volumes and supervisors
    • Actively seek tools for self-growth and development
    • Performs any other reasonable duties as required by the department head.


    Requirements

    • Have a strong working knowledge of buffet and a la carte
    • With 4 years of culinary experience in a 5-star luxury hotel environment
    • Food Hygiene and Safety trained
    • Strong communication skills
    • Enthusiastic and with an outgoing personality who is very guest driven

    go to method of application »

    Assistant Food & Beverage Manager

    Job Description

    • The Assistant Food & Beverage Manager is responsible for managing the day-to-day food & beverage operations of the BWPMH in a professional manner, while continually exceeding guest expectations.

    Duties &  Responsibilities

    • Smooth and organized running of F&B service according to the Standards set by the management.
    •  Leads by personal example by following the Company’s Mission / Vision & Guiding Principles.
    •  Complies with the Company’s Code of Conduct, 
    • Responsible for all areas of the food & beverage operations 
    • Ensure all customers are provided with outstanding service 
    • Ensure kitchen, restaurant, and bar operations are opened and closed according to policy
    • Responsible for ordering supplies, inventory control and establishing relationships with suppliers ensuring the business receives competitive terms 
    • Responsible for food hygiene, and health and safety issues 
    • Responsible to assist in menu planning, development and meal specials 
    • Ensure all restaurants and conference areas are organized and maintain a high level of cleanliness
    •  Provides leadership and guidance to all team members 
    • Ensure proper cash management controls are followed by all food & beverage staff members, as per policy 
    • Responsible for food quality, and presentation 
    • Ensure the food & beverage operations are properly staffed with trained competent individuals 
    • Adhere to all government guidelines for proper and safe food and beverage service (Serve Safe; Smart Serve; Food Handling Training Protocol)
    • Participate on committees to assist with event details and other special requirements 
    • Responsible for report generation on a needs, monthly and fiscal basis 
    • Perform other hotel-related duties as required

    Requirements

    • Diploma in Hotel and Hospitality Management or related studies.
    • A degree in Hotel and Hospitality Management is an added advantage.
    • 5 years experience in the hospitality industry in a comparable role.
    • 4* or 5* experience desirable as F&B Supervisor or Ass Manager.
    • Knowledge of HACCP & FSMS is an added advantage.
    • Strong Interpersonal and communication skills.
    • Must be a good communicator.
    • Computer proficient and able to compile reports for top management.
    •  Knowledge in F & B SOP formulation and implementation. 

    go to method of application »

    Human Resource Manager

    Job Purpose

    • As the HR Manager, you will contribute to creating a Performance Driven Values Led organization by aligning to the business goals of the company and implementing sustainable HR initiatives with your colleagues to enhance the organization capability of your unit.

    Responsibilities

    • Take full ownership of employee experience 
    • Develop and monitor HR policies and procedures across the organization
    • Ensure employer branding related activities to attract potential candidates
    • Participate, Lead in the hiring process and conduct all HR-related tasks
    • Conduct successful and engaging on-boarding activities for new joiners
    • Take ownership of the execution of the employee motivation system/benefits package
    • Take ownership of the execution of the employee performance system
    • Manage training budget and take care of employee learning and development activities 
    • Develop internally used HR system
    • Implement and analyze necessary HR metrics to highlight successful practices and identify areas for improvements, to ensure exceptional employee experience
    • Organize company events, and training, ensure effective communication with employees

     

    Requirements

    • Experience in HR-related roles in a leading position, international environment
    • Proven experience in implementing HR Change projects 
    • Higher education degree at least in Social Sciences, Business Management or other related areas 
    • Proficient English language knowledge (written and spoken) 
    • Well-acquainted with MS Office and preferably with HR systems or CRMs
    • Versatility in understanding business & keeping the focus on people
    • Proactive personality enjoying teamwork
    • Ability to solve problems focus on results & show attention to details
    • Hands-on personality, that moves fast & has a can-do and getting-things-done attitude.

    go to method of application »

    Front Office Manager - Hospitality

    Job Purpose/Mission 

    • To supervise all front office personnel directly and ensure proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budgets for the front office department.

    Duties &  Responsibilities

    • Trains, cross–trains, and retrains all front office personnel.
    • Participates in interviewing and the selection of front office personnel.
    • Schedules the front office staff.
    • Supervises workload during shifts.
    • Evaluates the job performance of each front office employee.
    • Maintains working relationships and communicates with all departments.
    • Verifies that accurate room status information is maintained and properly communicated.
    • Resolves guest problems quickly, efficiently, and courteously.
    • Reviews and completes credit limit report.
    • Works within the allocated budget for the front office.
    • Receives information from the previous shift manager and passes on pertinent details to the incoming manager.
    • Checks cashiers in and out and verifies banks and deposits at the end of each shift.
    • Enforces all cash handling, check-cashing, and credit policies.
    • Conducts regularly scheduled meetings with front office personnel.
    • Prepare performance reports related to the front office.
    • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit reports and maintain close observation of daily house count. Monitor the selling status of the house daily. 
    • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.
    • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
    • Ensure that employees are, always, attentive, friendly, helpful and courteous to all guests, managers and other employees.
    • Review daily Front Office work and review reports generated by Night Audits touching on the department.
    • Monitors the Front Office employees to make sure all guests receive prompt and personal recognition
    • Oversee the VIP guest process including, but not limited to, reviewing VIP reservations, inspecting cleanliness/ amenities in VIP rooms and ensuring smooth check-in/check-out
    • Ensure that all charges are correctly entered on the guest`s bill and that this is up to date at all
    • Acts as the manager on duty in the hotel when senior managers are not available.
    • To ensure constant follow-up on guest history.
    • To comply with the stipulated house rules
    • Perform other duties as requested by management


    Requirements

    • Diploma in Hotel Management/Front Office Management or equivalent
    • 3+ years experience in an equivalent role with a rated Hotel
    • Exceptional listening and communication skills.
    • A polite, engaging personality.
    • Commitment to customer satisfaction and service excellence.

    go to method of application »

    Duty Manager

    Job Purpose/Mission 

    • Responsible for assisting the Front Office Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards by ensuring that Team Members are prepared and well-informed to deliver to Guests an exceptional experience from check-in through check-out. The Duty Manager is also responsible for managing the first and last impressions of our guests.

    Duties &  Responsibilities

    • Supervise the activities and the service levels of the Front Desk, Concierge/Porters.
    • Monitors the Front Office employees to make sure all guests receive prompt and personal recognition
    • Promote the basic habits of smiling, greeting guests by name and thanking guests.
    • Ensure that check-in procedures are strictly adhered to and that the correct guest details and charge-out details are obtained from each guest.
    • Oversee the VIP guest process including, but not limited to, reviewing VIP reservations, inspecting cleanliness/ amenities in VIP rooms and ensuring smooth check-in/check-out
    • Ensure that all charges are correctly entered on the guest`s bill and that this is up to date at all times.
    • Ensure that accounts are balanced daily by checking and approving all cashiering paperwork and supervising shift take-over and handover procedures.
    • Co-ordinate with the Housekeeping and Reservations departments, for all arrivals at the hotel, to ensure that they are handled in an efficient and hospitable manner 
    • Assist in the monitoring of front office financial operations and ensure front office compliance with accounting controls and procedures.
    • Ensure that luggage is delivered to and collected from rooms speedily.
    •  Ensure that enquiries, messages & bookings are dealt with courteously and efficiently.
    • Assist in the development, implementation and monitoring of daily, weekly, monthly, and annual department-wide budgets and forecasts.
    • Review correspondence from guests and incident logs; direct staff according to information obtained.
    • Resolve guest dissatisfaction by investigating, evaluating, and settling complaints; following up with guests; personally, resolving difficult situations 
    • Prepare and conduct briefings/meetings.
    • Ensure sufficient front office supplies always
    • Conduct daily pre-shifts to communicate activities and /or special information/resolve issues/train staff.
    • Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation
    • During check-in and check-out, meet and greet guests who may be waiting, and offer immediate assistance to avoid any delays to ensure the highest standards of guest care and attention
    • Ensures all records and documents are maintained as per standards laid down by the management
    • Ensure that always, all staff in the department are correctly and smartly dressed as per grooming standards.
    • To hold regular performance appraisals with all junior staff, identifying areas for development and training needs and ensuring that this training is affected.
    • Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
    • To carry out or ensure that regular On-the-Job training is taking place to agreed standards.
    • Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward
    • Acts as the manager on duty in the hotel when senior managers are not available.
    • To detect and take action when service or equipment is mall functioning in the department.
    • To comply with the stipulated house rules
    • To comply with any statutory and legal requirement for fire, licensing, health and safety.


    Requirements

    • Minimum 3-5 years of supervision/management experience. 
    • Prior FO supervision/management experience is highly desirable
    • Superior customer service skills. 
    • Sound understanding of Hotel operations. 
    • Proven leadership skills. 
    • Excellent interpersonal and communication skills. 
    • Strong written communication and report-writing skills. 
    • Strong problem-solving, time management and cash management skills. 

    go to method of application »

    Bar Man

    Job Purpose/Mission 

    • Providing efficient, courteous and timely service to the hotel guests and other customers to ensure that their wants, needs and expectations are met or exceeded.  Providing end-of-day cash position.

    Duties &  Responsibilities

    • Ensuring the availability always of the appropriate beverages and stocks, and other requirements such as entertainment (TV Channels, Music etc)
    • Ensuring quality customer service through prompt and accurate attention to the customer orders.  This includes courtesy in serving and communicating with the customers.
    • Apprising the customers of the bar offering and incorporating their feedback into the quality and variety of the bar stocks
    • Ensuring utmost cleanliness of the glasses and other items used at the bar.
    • Efficient management of the pool tables
    • Safe custody of the hotel property in the working area including revenue and balancing cash at the end of the day 
    • Ensuring peace and order are maintained at the bar and the ‘diplomatic’ management of any unwelcome situations


    Requirements

    • O level Certificate
    • Certificate in food & beverage from a recognized Institution
    • Certificate in Food and Beverage minimum
    • Basic accounting
    • 2 to 3 years experience in a related function

    go to method of application »

    Administration Coordinator - Hospitality

    Job Purpose/Mission 

    • Provision of administrative and secretarial services to the General Manager and occasionally to the other Directors, in need.

    Duties &  Responsibilities

    • Receiving, sorting and distributing all incoming correspondence
    • Receive from the hotel clients (Internal & External) and under the direction of the General Manager prepare appropriate responses and follow–up. 
    • Coordinate general admin matters, in matters such as required training, inspections, audits, servicing and maintenance of the property.
    • In charge of licenses, approvals, and certifications required for business in liaison with external parties
    • Preparing materials required for meetings and documenting minutes
    • Offering general secretarial services to the General Manager and in need, to the Managing Director and other Directors
    • Managing the General Manager files and records i.e. memos, minutes, circulars
    • Performing any other duties allocated by the General Manager 


    Requirements

    • Ability to meet deadlines.
    •  Effectiveness in the coordination of admin matters.
    • Timeliness about communication matters.
    • University Degree in Secretarial Services or Postgraduate Diploma in Business Administration, secretarial course
    •  2-3 years experience in a comparable function in a hospitality setup.

    go to method of application »

    Operational Controller - Western & Rift Region

    Job Description

    • A vacant position has arisen for the position of Operational Controller – Western & Rift Region. The position will be based in the Corporate Division Divisional Support Department. The role reports to the Group Operational Controller and is based at Eldoret Branch (with support to Kisumu, Nakuru, Lodwar and  Corporate Leasing Accounting).


    The key roles and responsibilities include: 

    Operational Responsibilities:

    • Asset control

    For Stock, the Operational Controller 

    • Ensure that all stock inventory (spare parts and vehicles) is completed and accurate monthly.
    • Validate with the branch manager the inventory report shared with the head office.
    • Ensure that monthly stock adjustments are done correctly and posted in accordance with group guidelines. 
    • Verify that the order bank for the Branch meets the minimum order intake requirements and it is as per the set model price. 
    • Participation in perpetual Parts stock takes for assigned Network and share the report on the effectiveness of the control.
    • Define, monitor, and evaluate the action plan decided to optimize the parts stock.


    For fixed assets, the Operational Controller 

    • Run on a yearly basis a full asset inventory and have the reconciliation against the asset register.
    • Prepare a Bi-Annual report on the utilization of Assets in the Branch. 
    • Ensure all assets in the branch are tagged and in the asset register incorrect description.
    • Ensure that all approvals are obtained before purchasing, moving, or disposing of any asset.
    • Prepare a Report on Idle Assets in the Network and share with management action plans on how to utilize / Transfer or Dispose of the Assets.  
    • After each asset movement, ensure that the asset register is updated.
    • Develops a mechanism for Perpetual Asset Verification at assigned Networks. 


    For the workshop, the Operational Controller

    • Review and approve all sublet invoices for proper markup posting on job cards before closure and payment. 
    • On a monthly basis, ensure that the WIP inventory is complete and accurate.  
    • Review the detailed monthly WIP reports for the branch, and hold follow-up meetings with the Branch manager on matters arising.
    • Participates and Review the Network requests of the monthly consumables stock count adjustments and shares report for Variances after investigation.
    • Examine the weekly reconciliation of billed job cards against the deliveries record by gate pass record to ensure that the variances found are correct and accurate.
    • Weekly Reviews of Aftersales credit notes in assigned Networks and share report to Branch Manager / Finance Manager.
    • Carry out monthly sample reviews of Assigned Network’s Service and Body-shop costing including Labor and Sublets elements and rates to ensure adherence to guidelines.
    • Review weekly the Network margin rates recorded for Aftersales against Budget and Investigate before the close of the month any variance in margin rate
    • Participate in the monthly WIP – Yard Report Meeting. 


     Group Corporate Leasing Accounting

    • Verification of Billing Schedules for Corporate Lease customers as prepared by the Lease Administrator including the Leasing Company Portion and ensuring timely & accurate billing. 
    • Liaise with the Fleet Leasing Department to obtain information on written-off vehicles, and grounded vehicles and confirmation that Relief / Replacement is in place for corporate leases.
    • Providing Monthly reports on Leased vehicles lost income due to grounded vehicles. 
    • Liaise with Leasing companies to verify that the Invoices are timely presented for booking / Payment as per the SLA.
    • Verification of the Leasing company Invoices to ensure it is as per the Lease contract / Billing schedule to the Customer for the Period. 
    • Reconciliation of the Leasing company monthly statement against the SAP Ledger Account on the Lease Portion Payable. 
    • Analysis of Corporate Lease monthly expenses and preparation of report for expenses that are above plan and report on expense-saving opportunities in the Leased fleet. 
    • Monthly Preparation of Lease Dashboard Report to show Lease Contracts Profitability. 
    • Ensure Monthly IFRS Reporting for lease contracts as per the IFRS Guidelines.
    • Advise monthly for any foreseen cost exposures in Leased vehicles that could arise.
    • Clearing of relevant SAP Corporate Lease Accounts relating to Billing / Lease Invoices. 
    • Review of the Lease Contracts prepared before execution of the contracts and advise on the expected Contract Profitability over the Lease Term. 
    • Review and advise the relevant teams for Lease contracts expiring to ensure that the extension or termination process is in place timely.
    • Confirmation that all jobs under lease contracts are for vehicles with active lease contracts and configuration of SAP to reflect the same for each chassis with the expiry date set in sap.
    • Confirmation that all jobs under Lease contracts are billed in the right accounts for each customer account contract and ensure SAP is configured only to allow job card processing of Active contracts. 
    • Review of corporate Lease transactions to confirm that the jobs done are as per the contract terms where the contract is not full maintenance.


    Expense Management  

    • Provides advice on expense-saving opportunities at assigned Networks.
    • Review all expense and cost postings on a continuous basis and check the validity of all expense postings in any given month, follow up with relevant teams for clarifications before the closure of the ledger. 
    • Discussions with Branch Managers on expenses management.
    • Ensures that all expenses incurred are timely recorded in the same month in correct ledgers/cost centers and all accruals are timely posted in the accounts. 


    PACI & Fraud

    Operational Controller manages and supervises internal control at the branch level:

    • Ensure Audit / PACI recommendations and action plans for the branch are implemented as per the set timelines and quality standards.
    • Monitoring adherence to segregation of duties in the SAP / ERP system at the branch level and reviewing the effectiveness of countermeasures put in place to ensure controls are effective.
    • Develop the compliance culture within the branch. 

    Financial report

    The Operational Controller:

    • Collaborate with the branch manager to develop and manage budgets and forecasts.
    • Analyze and review the branch's performance with the manager on a monthly basis (P&L, Working capital, and other key financial indicators).
    • Ensure that branch performance is in line with the budget/forecast during the month.

    Leadership

    The Operational Controller should be a facilitator, to

    • Ensure connectivity between the various departments and the Finance team sharing the understanding of the functional processes.
    • Foster a culture of fact-based decision-making and cost consciousness throughout the organization.


    Requirements

    • Degree in Finance or a business-related field.
    • CPA (K)/ACCA.
    • 5 years minimum of experience in accounting.
    • Time management skills.
    • Good interpersonal skills.

    go to method of application »

    Operational Controller - Coast Region

    Job Description

    • A vacant position has arisen for a position of Operational Controller – Coast Region. The position will be based in the Corporate Division Divisional Support Department. The role reports to the Group Operational Controller and is based at Mombasa Branch.


    The key roles and responsibilities include: 

    Operational Responsibilities:

    • Asset control

    For Stock, the Operational Controller 

    • Ensure that all stock inventory (spare parts and vehicles) is completed and accurate monthly.
    • Validate with the branch manager the inventory report shared with the head office.
    • Ensure that monthly stock adjustments are done correctly and posted in accordance with group guidelines. 
    • Verify that the order bank for the Branch meets the minimum order intake requirements and it is as per the set model price. 
    • Participation in perpetual Parts stock takes for assigned Network and share the report on the effectiveness of the control.
    • Define, monitor, and evaluate the action plan decided to optimize the parts stock.


    For fixed assets, the Operational Controller 

    • Run on a yearly basis a full asset inventory and have the reconciliation against the asset register.
    • Prepare a Bi-Annual report on the utilization of Assets in the Branch. 
    • Ensure all assets in the branch are tagged and in the asset register incorrect description.
    • Ensure that all approvals are obtained before purchasing, moving, or disposing of any asset.
    • Prepare a Report on Idle Assets in the Network and share with management action plans on how to utilize / Transfer or Dispose of the Assets.  
    • After each asset movement, ensure that the asset register is updated.
    • Develops a mechanism for Perpetual Asset Verification at assigned Networks. 


    For the workshop, the Operational Controller

    • Review and approve all sublet invoices for proper markup posting on job cards before closure and payment. 
    • On a monthly basis, ensure that the WIP inventory is complete and accurate.  
    • Review the detailed monthly WIP reports for the branch, and hold follow-up meetings with the Branch manager on matters arising.
    • Participates and Review the Network requests of the monthly consumables stock count adjustments and shares report for Variances after investigation.
    • Examine the weekly reconciliation of billed job cards against the deliveries record by gate pass record to ensure that the variances found are correct and accurate.
    • Weekly Reviews of Aftersales credit notes in assigned Networks and share report to Branch Manager / Finance Manager.
    • Carry out monthly sample reviews of Assigned Network’s Service and Body-shop costing including Labor and Sublets elements and rates to ensure adherence to guidelines.
    • Review weekly the Network margin rates recorded for Aftersales against Budget and Investigate before the close of the month any variance in margin rate
    • Participate in the monthly WIP – Yard Report Meeting. 


     Group Corporate Leasing Accounting

    • Verification of Billing Schedules for Corporate Lease customers as prepared by the Lease Administrator including the Leasing Company Portion and ensuring timely & accurate billing. 
    • Liaise with the Fleet Leasing Department to obtain information on written-off vehicles, and grounded vehicles and confirmation that Relief / Replacement is in place for corporate leases.
    • Providing Monthly reports on Leased vehicles lost income due to grounded vehicles. 
    • Liaise with Leasing companies to verify that the Invoices are timely presented for booking / Payment as per the SLA.
    • Verification of the Leasing company Invoices to ensure it is as per the Lease contract / Billing schedule to the Customer for the Period. 
    • Reconciliation of the Leasing company monthly statement against the SAP Ledger Account on the Lease Portion Payable. 
    • Analysis of Corporate Lease monthly expenses and preparation of report for expenses that are above plan and report on expense-saving opportunities in the Leased fleet. 
    • Monthly Preparation of Lease Dashboard Report to show Lease Contracts Profitability. 
    • Ensure Monthly IFRS Reporting for lease contracts as per the IFRS Guidelines.
    • Advise monthly for any foreseen cost exposures in Leased vehicles that could arise.
    • Clearing of relevant SAP Corporate Lease Accounts relating to Billing / Lease Invoices. 
    • Review of the Lease Contracts prepared before execution of the contracts and advise on the expected Contract Profitability over the Lease Term. 
    • Review and advise the relevant teams for Lease contracts expiring to ensure that the extension or termination process is in place timely.
    • Confirmation that all jobs under lease contracts are for vehicles with active lease contracts and configuration of SAP to reflect the same for each chassis with the expiry date set in sap.
    • Confirmation that all jobs under Lease contracts are billed in the right accounts for each customer account contract and ensure SAP is configured only to allow job card processing of Active contracts. 
    • Review of corporate Lease transactions to confirm that the jobs done are as per the contract terms where the contract is not full maintenance.


    Expense Management  

    • Provides advice on expense-saving opportunities at assigned Networks.
    • Review all expense and cost postings on a continuous basis and check the validity of all expense postings in any given month, follow up with relevant teams for clarifications before the closure of the ledger. 
    • Discussions with Branch Managers on expenses management.
    • Ensures that all expenses incurred are timely recorded in the same month in correct ledgers/cost centers and all accruals are timely posted in the accounts. 


    PACI & Fraud

    Operational Controller manages and supervises internal control at the branch level:

    • Ensure Audit / PACI recommendations and action plans for the branch are implemented as per the set timelines and quality standards.
    • Monitoring adherence to segregation of duties in the SAP / ERP system at the branch level and reviewing the effectiveness of countermeasures put in place to ensure controls are effective.
    • Develop the compliance culture within the branch. 

    Financial report

    The Operational Controller:

    • Collaborate with the branch manager to develop and manage budgets and forecasts.
    • Analyze and review the branch's performance with the manager on a monthly basis (P&L, Working capital, and other key financial indicators).
    • Ensure that branch performance is in line with the budget/forecast during the month.

    Leadership

    The Operational Controller should be a facilitator, to

    • Ensure connectivity between the various departments and the Finance team sharing the understanding of the functional processes.
    • Foster a culture of fact-based decision-making and cost consciousness throughout the organization.


    Requirements

    • Degree in Finance or a business-related field.
    • CPA (K)/ACCA.
    • 5 years minimum of experience in accounting.
    • Time management skills.
    • Good interpersonal skills.

    go to method of application »

    Operational Controller - Nairobi Region

    Job Description

    • A vacant position has arisen for the position of Operational Controller – Nairobi Region. The position will be based in the Corporate Division Divisional Support Department.  The role reports to the Group Operational Controller and is based at Head Office (with support to Nairobi, Nyeri, Nanyuki Branches).


    The key roles and responsibilities include: 

    Operational Responsibilities:

    • Asset control

    For Stock, the Operational Controller 

    • Ensure that all stock inventory (spare parts and vehicles) is completed and accurate monthly.
    • Validate with the branch manager the inventory report shared with the head office.
    • Ensure that monthly stock adjustments are done correctly and posted in accordance with group guidelines. 
    • Verify that the order bank for the Branch meets the minimum order intake requirements and it is as per the set model price. 
    • Participation in perpetual Parts stock takes for assigned Network and share the report on the effectiveness of the control.
    • Define, monitor, and evaluate the action plan decided to optimize the parts stock.


    For fixed assets, the Operational Controller 

    • Run on a yearly basis a full asset inventory and have the reconciliation against the asset register.
    • Prepare a Bi-Annual report on the utilization of Assets in the Branch. 
    • Ensure all assets in the branch are tagged and in the asset register incorrect description.
    • Ensure that all approvals are obtained before purchasing, moving, or disposing of any asset.
    • Prepare a Report on Idle Assets in the Network and share with management action plans on how to utilize / Transfer or Dispose of the Assets.  
    • After each asset movement, ensure that the asset register is updated.
    • Develops a mechanism for Perpetual Asset Verification at assigned Networks. 


    For the workshop, the Operational Controller

    • Review and approve all sublet invoices for proper markup posting on job cards before closure and payment. 
    • On a monthly basis, ensure that the WIP inventory is complete and accurate.  
    • Review the detailed monthly WIP reports for the branch, and hold follow-up meetings with the Branch manager on matters arising.
    • Participates and Review the Network requests of the monthly consumables stock count adjustments and shares report for Variances after investigation.
    • Examine the weekly reconciliation of billed job cards against the deliveries record by gate pass record to ensure that the variances found are correct and accurate.
    • Weekly Reviews of Aftersales credit notes in assigned Networks and share report to Branch Manager / Finance Manager.
    • Carry out monthly sample reviews of Assigned Network’s Service and Body-shop costing including Labor and Sublets elements and rates to ensure adherence to guidelines.
    • Review weekly the Network margin rates recorded for Aftersales against Budget and Investigate before the close of the month any variance in margin rate
    • Participate in the monthly WIP – Yard Report Meeting. 


     Group Corporate Leasing Accounting

    • Verification of Billing Schedules for Corporate Lease customers as prepared by the Lease Administrator including the Leasing Company Portion and ensuring timely & accurate billing. 
    • Liaise with the Fleet Leasing Department to obtain information on written-off vehicles, and grounded vehicles and confirmation that Relief / Replacement is in place for corporate leases.
    • Providing Monthly reports on Leased vehicles lost income due to grounded vehicles. 
    • Liaise with Leasing companies to verify that the Invoices are timely presented for booking / Payment as per the SLA.
    • Verification of the Leasing company Invoices to ensure it is as per the Lease contract / Billing schedule to the Customer for the Period. 
    • Reconciliation of the Leasing company monthly statement against the SAP Ledger Account on the Lease Portion Payable. 
    • Analysis of Corporate Lease monthly expenses and preparation of report for expenses that are above plan and report on expense-saving opportunities in the Leased fleet. 
    • Monthly Preparation of Lease Dashboard Report to show Lease Contracts Profitability. 
    • Ensure Monthly IFRS Reporting for lease contracts as per the IFRS Guidelines.
    • Advise monthly for any foreseen cost exposures in Leased vehicles that could arise.
    • Clearing of relevant SAP Corporate Lease Accounts relating to Billing / Lease Invoices. 
    • Review of the Lease Contracts prepared before execution of the contracts and advise on the expected Contract Profitability over the Lease Term. 
    • Review and advise the relevant teams for Lease contracts expiring to ensure that the extension or termination process is in place timely.
    • Confirmation that all jobs under lease contracts are for vehicles with active lease contracts and configuration of SAP to reflect the same for each chassis with the expiry date set in sap.
    • Confirmation that all jobs under Lease contracts are billed in the right accounts for each customer account contract and ensure SAP is configured only to allow job card processing of Active contracts. 
    • Review of corporate Lease transactions to confirm that the jobs done are as per the contract terms where the contract is not full maintenance.


    Expense Management  

    • Provides advice on expense-saving opportunities at assigned Networks.
    • Review all expense and cost postings on a continuous basis and check the validity of all expense postings in any given month, follow up with relevant teams for clarifications before the closure of the ledger. 
    • Discussions with Branch Managers on expenses management.
    • Ensures that all expenses incurred are timely recorded in the same month in correct ledgers/cost centers and all accruals are timely posted in the accounts. 


    PACI & Fraud

    Operational Controller manages and supervises internal control at the branch level:

    • Ensure Audit / PACI recommendations and action plans for the branch are implemented as per the set timelines and quality standards.
    • Monitoring adherence to segregation of duties in the SAP / ERP system at the branch level and reviewing the effectiveness of countermeasures put in place to ensure controls are effective.
    • Develop the compliance culture within the branch. 

    Financial report

    The Operational Controller:

    • Collaborate with the branch manager to develop and manage budgets and forecasts.
    • Analyze and review the branch's performance with the manager on a monthly basis (P&L, Working capital, and other key financial indicators).
    • Ensure that branch performance is in line with the budget/forecast during the month.

    Leadership

    The Operational Controller should be a facilitator, to

    • Ensure connectivity between the various departments and the Finance team sharing the understanding of the functional processes.
    • Foster a culture of fact-based decision-making and cost consciousness throughout the organization.


    Requirements

    • Degree in Finance or a business-related field.
    • CPA (K)/ACCA.
    • 5 years minimum of experience in accounting.
    • Time management skills.
    • Good interpersonal skills.

    Method of Application

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