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CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi
PURPOSE:
Reporting to the Communications Manager- Brand and advertising, the role holder will support the development and execution of brand and advertising initiatives that drives brand visibility, consistency, and equity across all CIC Insurance Group business units and communication channels. This role contributes to both strategic and operational brand activities, ensuring alignment with the organization’s overall marketing objectives, while supporting internal and external brand communications.
PRIMARY RESPONSIBILITIES:
Brand Support and Strategic Alignment
- Support implementation of brand strategy and guidelines across all branches/ touchpoints.
- Monitor brand asset usage and ensure alignment with CIC brand and tone of voice.
- Collaborate in initiatives that build brand salience, equity, and positioning across internal and external audiences.
- Support internal brand engagement initiatives and brand alignment with staff across subsidiaries.
Campaign Coordination and Execution
- Support execution of 360° brand campaigns (TV, radio, digital, OOH, print).
- Coordinate production and adaptation of campaign materials across business units and subsidiaries.
- Liaise with media, creative, OOH and research agencies for campaign execution and monitoring.
- Monitor campaign performance metrics and recommend optimizations.
Creative Design and Content Production
- Design marketing and communication materials (brochures, banners, social media creatives, signage, event branding, etc.)
- Develop branded templates and ensure consistency in visual identity across the Group.
- Support creative concept development in collaboration with agencies and internal stakeholders.
Digital and Social Media Support
- Support in the adaptation and deployment of digital campaign assets for website, email, and social media.
- Coordinate with digital marketing team to ensure brand consistency across platforms.
- Contribute to design of landing pages, e-shots, and digital banners.
Vendor and Internal Coordination
- Coordinate with procurement to onboard, brief, and manage creative, OOH and media suppliers.
- Ensure timely processing of procurement documents.
- Maintain vendor quality standards and evaluate creative partner performance.
Research and Reporting
- Assist in preparing brand health reports, campaign performance summaries, and marketing dashboards.
- Collaborate in market research studies and track brand awareness metrics.
Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements
- Education Bachelor’s Degree Bachelor’s degree in Marketing, Communication, Graphic Design, or related field
Experience Required:
Description Required years of experience
- Relevant experience 3 years
Skills and Competencies
- Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign, After Effects).
- Strong understanding of branding principles and creative processes.
- Excellent design and visual communication skills.
- Strong project management and multitasking abilities.
- Excellent interpersonal and collaboration skills.
- Budget management and financial acumen.
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PURPOSE:
Reporting to the Head of Business Development, the role holder will drive the growth and execution of CIC Asset Management’s retail strategy by building, managing, and expanding strategic distribution partnerships. The role focuses on three core verticals: Independent Financial Advisors (IFAs), fintech aggregators, and institutional partners (including banks and cooperatives). The Business Development Manager – Partnerships will coordinate partner onboarding, engagement, and performance tracking to unlock new Assets Under Management (AUM), deepen channel diversification, and ensure scalable client acquisition through third-party networks.
PRIMARY RESPONSIBILITIES:
Partnership Development & Management
- Identify, evaluate, and onboard high-potential strategic partners, including fintech platforms, banks, diaspora aggregators, and Independent Financial Advisors (IFA).
- Design and implement mutually beneficial partnership models white-label solutions, embedded investing, and referral structures.
- Lead contract negotiation, onboarding documentation, training, and go-to-market alignment for new partners.
- Maintain strong partner relationships through structured engagement plans, reviews, and strategic alignment meetings.
IFA Channel Activation
- Execute the phased strategy for IFA growth including recruitment, segmentation, training, certification, and performance management.
- Provide operational support and tools to IFAs to help them drive client acquisition and conversions across diverse counties and diaspora channels.
- Monitor IFA performance metrics (e.g. AUM generated, client activity, retention) and address bottlenecks to productivity.
Go-to-Market Strategy & Campaigns
- Collaborate with Marketing, Product, and Digital teams to co-create campaigns that drive retail growth through partner ecosystems.
- Champion adoption and activation of CIC Invest App, APIs, and other digital investment journeys among partners and IFAs.
- Ensure tailored messaging and product positioning to match the needs of partners’ customer segments (mass market, diaspora, youth, HNWIs).
Performance Tracking & Reporting
- Define KPIs and dashboards to monitor partner/channel contribution to AUM growth, client retention, and engagement.
- Generate and present monthly performance reports, insights, and proposals to the Head of Business Development and ExCo.
- Leverage analytics to optimize product-channel fit and drive campaign adjustments for underperforming partnerships.
Compliance, Training & Partner Enablement
- Ensure all partners and IFAs operate within regulatory guidelines and adhere to CIC’s operational standards.
- Coordinate onboarding, compliance training, and refresher workshops in collaboration with the Compliance and Operations teams.
- Serve as the escalation point for partner-related issues and ensure timely resolution and feedback loops.
Audit, Compliance, and Risk Management
- Ensure all business development activities, sales practices, and partnership engagements comply with internal policies, CMA regulations, and industry best practices.
- Participate in internal and external audit processes by providing documentation, explanations, and implementing corrective actions.
- Proactively identify and mitigate business risks associated with distribution, onboarding, and client servicing.
Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements
- Education Bachelor’s Degree Bachelor’s degree in Business, Finance, Actuarial science, or related field.
- Master’s degree or professional certification (ICIFA, CISI ) is an added advantage
Experience Required:
Description Required years of experience
- Experience in business development, financial services, fintech partnerships, or distribution management. 7+
- Proven track record of building and growing B2B2C partnerships or sales networks in financial services.