Vacancies at Kimisitu Investment Company Limited - KICL

Role Description

We are seeking a Sales Executive - Real Estate to join our team in Nairobi County, Kenya. This is a full-time, on-site role where you will be responsible for identifying potential clients, conducting property viewings, maintaining strong client relationships, and negotiating sales agreements. In this role, you will also ensure customer satisfaction, uphold company standards, and work toward achieving sales targets.

Key Duties & Responsibilities

• Identify potential clients and generate new leads to grow the real estate portfolio
• Conduct property viewings and provide technical information on various property listings
• Maintain strong client relationships and provide excellent after-sales support
• Negotiate sales agreements and facilitate the closure of property transactions
• Work toward achieving and exceeding set monthly and annual sales targets
• Collaborate with the team to develop innovative strategies for market expansion
• Uphold company standards and ensure high levels of customer satisfaction
• Conduct market research to stay updated on real estate trends and competitor activities

Qualifications & Experience

• Proven experience in Real Estate Sales, Client Relationship Management, and Negotiation
• Exceptional communication, interpersonal, and customer service skills
• Proficiency in Sales Planning, Target Setting, and Market Research
• Proficient in using CRM software and basic computer applications
• Ability to prioritize tasks, meet deadlines, and work in a fast-paced environment
• Familiarity with legal aspects of property transactions is an added advantage
• Self-motivated, results-oriented, and passionate about real estate sales

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Purpose of the Role
The IT & Digital Marketing Intern will support the delivery of customer service, IT support, and digital marketing functions at Kimisitu Investment Co. PLC. The role focuses on enhancing customer experience, maintaining IT systems, and supporting online marketing initiatives to improve brand visibility, engagement, and investor outreach.

Customer Service Support

• Respond to customer inquiries via phone, email, and social media
• Maintain accurate customer records and manage shareholder documentation
• Support the handling of complaints and track issues through to resolution
• Contribute ideas to improve customer satisfaction and service delivery

IT Support Functions

• Assist in installing, configuring, and maintaining computer hardware and software
• Provide first-level technical support and troubleshoot basic network issues
• Support user account setup and data protection efforts including backups
• Help log technical support requests and maintain records of IT assets

Digital Marketing Support

• Manage social media platforms including content creation and engagement
• Support the creation and updating of website banners and text content
• Assist in drafting and sending email marketing campaigns
• Monitor social media engagement and website performance using analytics

Qualifications & Experience

• Degree in Digital Marketing, Communications, Public Relations, or related field
• At least 2 years practical experience in IT and social media management
• Proficiency with content creation software (e.g., Canva, Adobe Suite)
• Demonstrated interest in the real estate industry and property marketing
• Portfolio of previous digital projects or successful academic campaigns is an advantage