Vacant Roles at Central Bank of Kenya

Key Responsibilities

• Strategic Network & Connectivity Leadership: Direct the design, implementation, lifecycle management, and resilience of enterprise networks across HQ, DR sites, and branches, ensuring redundancy for mission-critical core banking systems.
• Data Centre Operations & Facilities: Oversee Data Centre facility design, scalability, and 100% availability; manage critical environmental and power systems (generators, UPS, HVAC, fire suppression) in coordination with Facilities; and enforce health, safety, and access compliance.
• Infrastructure Transformation & Projects: Lead large-scale enterprise infrastructure transformations, including data centre refreshes, WAN optimization, cloud integration, and emerging technology adoption.
• Security, Risk & Governance: Partner with cybersecurity teams to govern network security architecture, enforce DR/BCP readiness, ensure regulatory compliance, and support internal/external audit remediations.
• Vendor & Team Management: Lead and mentor multi-disciplinary teams, establish performance goals, and manage OEM/vendor relationships, contracts, and SLAs to guarantee service accountability.

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or a closely related field.
• Mandatory Professional Certifications: Advanced networking (Cisco CCNP/CCIE or equivalent), next-generation firewall/security technologies (Cisco, Fortinet, Check Point, Palo Alto), PKI/Identity Management, Application Delivery/Load Balancing, Virtualization/Storage, and Disaster Recovery/BCM (ISO 27031, ISO 22301).
• Added Advantages: Certifications in ITIL/ISO 20000, Data Centre management/design (e.g., CDCP/CDCS), executive leadership, and operational experience supporting high-availability financial/payment platforms.

Experience & Technical Competencies

• Minimum of 10 years of progressive experience in enterprise IT infrastructure and network management within a large-scale regulated financial institution or mission-critical environment, including at least 5 years in a senior leadership role.
• Extensive hands-on and management background in 24×7 Data Centre and network operations (LAN/WAN/MPLS/SD-WAN, BGP, security, load balancing, storage, and virtualization).
• Transformation Track Record: Verifiable leadership of at least two major enterprise-scale transformation programmes (one Data Centre transformation and one enterprise network transformation covering design, procurement, implementation, commissioning, and operational transition).
• Demonstrated expertise in major-incident leadership, capacity planning, OEM/SLA governance, and audit compliance.

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Job Summary

• The role holder actively manages and executes implementation tasks for Digital Channels within Core Banking-Digital Channels. Responsible for ensuring that all digital channel transactions are processed and settled accurately and in a timely manner, the specialist resolves customer issues while maintaining strict compliance with regulatory frameworks, policies, and operational procedures.

Key Responsibilities

• Environment Management: Install, configure, upgrade, and tune digital channels application environments to ensure optimal performance and system reliability.
• System Integration & Development: Oversee development and integration efforts between digital channels, Enterprise Service Bus (ESB), payment gateways (SWIFT, RTGS, M-PESA), and third-party systems.
• Security & Administration: Implement and maintain robust application security and administrative controls across all digital platforms.
• Vendor Support & Reporting: Interface directly with Temenos Corporation for technical support, coordinate Business/MIS report extractions, and distribute data to business units and data warehouses.
• Documentation & Compliance: Ensure all system changes, workflows, and configurations are thoroughly documented to a professional standard and aligned with regulatory requirements.

Qualifications

• Bachelor’s Degree in Computer Science, Business, or a related field.
• Added advantage: Formal training in Internet Banking, Core Banking Platforms, Payment Systems, or Artificial Intelligence.

Experience & Technical Competencies

• Minimum of 6 years of work experience within the financial sector, focusing on digital channels, payment systems, product development, and service excellence.
• Sound knowledge of the Banking Act and regulatory frameworks governing the financial services industry.
• Strong technical understanding of containerization and microservices technologies, including Red Hat OpenShift, Kubernetes, microservices, web services, and SWIFT/RTGS payment system protocols.

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Job Summary 

• The role holder provides strategic leadership for CBK’s Artificial Intelligence, Machine Learning, and Intelligent Automation initiatives. Responsible for overseeing the development and deployment of AI models, advanced analytics, and reporting automation, the leader drives strategic use cases to enhance operational efficiency, optimize decision-making, and govern model risk management across the Bank.

Key Responsibilities

• Strategic Leadership & Delivery: Lead the AI and Automations pillar—encompassing Data Science, MLOps, and Intelligent Automation—while executing use cases aligned with Implementation Matrix priorities and managing associated research/development budgets.
• AI Governance & Compliance: Establish robust AI governance frameworks, model risk management practices, and ethical AI principles. Ensure all solutions meet strict regulatory, ethical, and technical standards, incorporating international frameworks like ISO 42001, NIST, or the EU AI Act.
• Innovation & Lifecycle Management: Lead the development of AI proofs-of-concept (POCs) and oversee their transition to secure production environments, managing the full AI lifecycle (monitoring, retraining, and optimization).
• Ecosystem & Partnerships: Build strategic partnerships with universities, research institutions, and technology vendors, representing the Centralized Data Office in external engagements and fostering a culture of responsible experimentation.

Qualifications

• Bachelor’s and Master’s Degrees in a quantitative or technical field (e.g., Computer Science, Data Science, Artificial Intelligence, Machine Learning, Engineering, Mathematics, Statistics, or Information Systems).
• PhD in Artificial Intelligence, Machine Learning, Data Science, Intelligent Automation, or a related discipline is an added advantage.

Experience & Technical Competencies

• General Experience: Minimum of 10 years in AI, Machine Learning, Data Science, and Intelligent Automation, including at least 5 years leading enterprise solution delivery and 3 years managing multi-disciplinary technical teams within highly regulated environments (financial services, central banking, telecom, or government).
• Technical Expertise: Deep knowledge of classic AI, Deep Learning, NLP, Large Language Models (LLMs), Generative AI, AI Agents, RAG, and intelligent automation platforms (RPA, Power Automate, UiPath).
• Architecture & Cloud: Hands-on experience designing enterprise AI architectures, integrating APIs and cloud-based AI platforms (Azure AI/OpenAI, Databricks, AWS, Google AI), and implementing controls for model explainability, security, and PII compliance.

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Job Summary 

• The role holder provides high-level support for Core Banking Systems (such as Infinity and Financial Market Systems), holding ultimate responsibility for application-layer performance tuning, development, maintenance, report generation, and successful backup execution. The Senior Business Analyst bridges business operations and technical teams to streamline processes, eliminate paperwork, and optimize system performance.

Key Responsibilities

• Process Automation & Optimization: Evaluate business processes, collaborate with business champions to eliminate non-value-added steps, translate solution requirements for technical teams, and develop optimization strategies.
• System Development & Integration: Oversee development and integration aspects between Core Banking Systems and third-party platforms, evaluate new product features, and manage vendor technical support.
• Reporting & Documentation: Coordinate the extraction and distribution of Business/MIS reports to relevant third-party systems (like Data Warehouses) and business units while maintaining rigorous system change documentation.
• Upgrade & Change Management: Liaise with change management and business sponsors to schedule software upgrades, patch releases, and software deployments into the production environment.
• Business Engagement & Strategy: Support business requirement gathering, analysis, planning, and implementation, while identifying emerging technologies and developing business cases and proofs-of-concept.

Qualifications

• Bachelor’s Degree in Computer Science or a related field.
• Added advantage: Formal training in Core Banking platforms, Internet Banking, Payment Systems, or Artificial Intelligence.

Experience & Technical Competencies

• Minimum of 5 years of experience in a T24/Infinity/Financial Systems production support environment as an administrator or consultant.
• At least 5 years of hands-on experience in UNIX system administration specifically tailored to IBM AIX.
• At least 3 years of experience administering IBM WMQ and IBM WebSphere.
• At least 3 years of experience in Oracle Database Administration.

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Job Summary 

• The Senior Manager – IT Strategy & Projects directs, coordinates, implements, and executes complex IT programs within the IT Program Management Office, ensuring alignment with the Bank’s overarching strategy and goals. Working alongside the Head of IT Governance, Enterprise Architecture and Projects, the role holder consolidates the IT Strategic Plan, provides leadership to project managers, and champions robust project management standards across all business units.

Key Responsibilities

• Strategy Formulation & Planning: Collaborate with business and IT stakeholders to shape strategic direction, coordinate the IT Department roadmap, and consolidate regular progress reports on the IT Strategic Plan.
• Program & Project Execution: Oversee the end-to-end delivery of IT programs and projects on time, within scope, and on budget, utilizing standardized project management frameworks to manage scope changes, schedules, and costs.
• Resource & Vendor Coordination: Manage internal resources, project allocations, and third-party vendor relationships to ensure flawless execution, comprehensive documentation, and optimal stakeholder engagement.
• Risk, Quality & Compliance Management: Coordinate risk mitigation strategies, manage project performance metrics, oversee quality assurance testing, and ensure audit teams are properly engaged throughout project lifecycles.
• Team Leadership & Onboarding: Provide leadership to direct reports—including Senior Project Managers and Project Managers—while guiding new staff onboarding and enforcing rigorous operational procedures.

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or a related field.
• Mandatory certification in IT Program and Project Management frameworks such as MSP, Prince II, PMBOK, or an equivalent recognized standard.

Experience & Technical Competencies

• Minimum of 10 years of IT project management experience in a complex, large-scale environment, with at least 3 years in a senior leadership or management role within central banking, financial services, government, telecommunications, or regulatory institutions.
• Proven track record in IT project portfolio management, strategy formulation, budgeting, and industry-standard delivery approaches (including Agile methodologies).
• Exceptional stakeholder management, conflict resolution, negotiation, and people management skills, paired with a solid technical background in project tracking and reporting tools.

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Job Summary 

• Serving as a technical security lead, the role holder is responsible for the administration, operations, maintenance, and optimization of cybersecurity technologies to achieve 99.999% service availability. The Principal Analyst drives cybersecurity posture improvements, mentors junior staff, and ensures operational excellence across security infrastructure.

Key Responsibilities

• Strategic & Operational Alignment: Contribute to the overall achievement of the Bank’s strategic objectives by implementing cybersecurity policies, baselines, standards, and processes to mitigate cyber risks.
• Infrastructure Management & Uptime: Maintain cybersecurity tools and services to guarantee 99.999% uptime, manage deployments, upgrades, incident resolution, and execute patching and vulnerability management programs.
• Technical Troubleshooting & Support: Coordinate Level 2 and Level 3 troubleshooting activities, handle change management and documentation, enforce KPIs and SLAs, and provide seamless support to staff and external partners.
• Audit & Metric Reporting: Support internal and external audit remediation activities, maintain control adequacy, and deliver periodic reporting on cybersecurity metrics and KPIs.
• Team Leadership & Mentorship: Mentor junior team members to drive operational excellence, efficiency, and professional growth within the cybersecurity operations unit.

Qualifications

• Bachelor’s Degree in Electrical Engineering, Computer Science, Information Technology, or a related technical field.
• Network Security Certification: Mandatory holding such as Cisco Certified Network Professional (CCNP) Security, CCIE Security, Check Point Certified Security Administrator (CCSA), or Check Point Certified Security Expert (CCSE).
• Information Security Certification: At least one globally recognized credential such as CISSP, CHFI, CISM, CISA, OSCP, or CEH.
• Added Advantage: Professional certification in project management.

Experience & Technical Competencies

• Minimum of 5 years of hands-on experience working with information security technologies and controls, including IDS, firewalls, VPN administration, content filters, security scanning tools, antivirus, encryption, penetration testing, and vulnerability assessments.
• Proven background in IT networks, systems administration, or user support focused on implementing and administering cybersecurity solutions.
• Advanced working knowledge of endpoint and network security solutions, databases, web applications, big data, cloud/virtualization environments, and microservices technologies.

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Job Summary

• The role holder is responsible for coordinating and managing vendor contracts, overseeing vendor performance management, and supporting the budgeting, monitoring, and reporting of both Capital Expenditure (CAPEX) and Operating Expenditure (OPEX) for IT and business solutions. The analyst ensures effective vendor relationships, strict compliance with contractual obligations, and the alignment of expenditures with strategic and operational goals.

Key Responsibilities

• Vendor Contracts Management: Support the drafting, review, and administration of vendor contracts; maintain a centralized contract repository ensuring timely renewals and milestone tracking; and ensure all engagements adhere to organizational policies and risk frameworks.
• Vendor Performance Management: Monitor and evaluate vendor performance against SLAs and KPIs, prepare periodic performance reports, facilitate review meetings, and manage vendor risk assessments and corrective action plans.
• Budgeting & Financial Monitoring: Support the preparation of annual IT budgets, track actual spend against budget allocations, highlight variances with recommended corrections, and provide financial forecasts for cost optimization.
• Reporting & Compliance: Generate regular dashboards on contract status and budget utilization, ensure adherence to internal procurement guidelines and external regulations, and support internal/external audit activities.

Qualifications

• Bachelor’s Degree in Business, Finance, Procurement, Information Technology, or a related field.
• Mandatory requirement: Must be currently pursuing or possess certification in ITIL, COBIT, Chartered Institute of Procurement and Supply (CIPS), or Project Management.

Experience & Technical Competencies

• At least 3 years of experience in IT Governance and Service Management functions, focusing on vendor management, contract administration, or financial monitoring.
• Solid familiarity with IT service delivery, budgeting processes, procurement guidelines, and accounting functions (considered an added advantage).
• Proficient in enterprise software (Oracle, SAP, or Navision) and highly skilled in Microsoft Excel and Word for data analysis and reporting

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Job Summary

• The role holder guides the IT Department through effective IT strategic development, aligning initiatives with budgets, and fostering strong partnerships with IT suppliers. The Senior Manager spearheads techno-financial efficiency by managing financial spend governance, vendor readiness for digital transformation, and leading a team of professionals to advance the Bank’s technological infrastructure, systems, and cyber security governance.

Key Responsibilities

• IT Planning & Strategy: Collaborate with IT leadership to create and execute IT strategies aligned with overall CBK objectives, establishing short- and long-term operating procedures and tracking progress against the technology vision.
• Financial Planning & Governance: Coordinate comprehensive multi-stakeholder technology budgets (Capex and Opex), oversee budget utilization, plan financial governance sessions, and manage end-to-end spending approvals in compliance with contracts and SLAs.
• Vendor & Partner Performance Management: Develop and embed a Partner Governance Framework, establish periodic supplier evaluations and annual business reviews, track SLA compliance, and continuously align support contracts with future roadmap technologies.
• Leadership & Talent Management: Lead, mentor, and develop a multi-disciplinary team through structured feedback, goal setting, optimal organizational structuring, and process automation.
• Risk, Audit & Compliance: Drive IT audits to ensure compliance with technological best practices and regulations, minimize operational/cybersecurity risks, and monitor KPIs via IT Service Management frameworks (ISO 20000).

Qualifications

• Bachelor’s Degree in Engineering, Information Technology, Financial Management, or a related discipline (Master’s degree is an added advantage).
• Mandatory professional certification: CGEIT, COBIT, CISM, ITIL, PMP, or an equivalent recognized certification.
• Additional certifications in IT, Financial Management, Procurement, or Contract Management represent an added advantage.

Experience & Technical Competencies

• Minimum of 10 years of relevant working experience in IT Planning and Partner Governance in a complex environment, including at least 3 years in a senior leadership or management role within central banking, financial services, government, telecommunications, or regulatory institutions.
• Advanced financial knowledge, business acumen, and a strong background in IT budgeting processes, contract management, IT infrastructure design, and project management methodologies.
• Exceptional stakeholder management, conflict resolution, analytical, and presentation skills, coupled with a solid understanding of ITIL processes.

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Job Summary

• The role holder shapes the Bank’s technology vision, strategy, and enterprise architecture to ensure operational efficiency, security, and long-term alignment with business and national objectives. The Senior Manager leads the design of enterprise-wide IT architecture across business, application, data, technology, and security domains, guiding digital transformation initiatives and overseeing the evolution of IT assets.

Key Responsibilities

• Enterprise Architecture Practice: Establish, implement, and maintain a robust Enterprise Architecture (EA) practice and institutionalize standards, frameworks, policies, and guidelines across business, application, information, and technology domains.
• Strategic Leadership & Domain Integration: Provide strategic direction for business, application, information, technology, and security architecture (incorporating Enterprise Security Architecture and proactive risk/audit mitigation).
• Solution Design & Oversight: Direct end-to-end technology solutions acquisition and high-level solution designs for major projects, ensuring seamless integration with government agencies, financial institutions, and stakeholders.
• Audits, Risk & Compliance: Lead IT audits, enforce technological best practices, reduce operational, cybersecurity, and business continuity risks through prudent controls, and track KPIs via ISO 20000 frameworks.
• Talent & Performance Management: Manage, recruit, mentor, and coach a team of IT professionals (enterprise architects, solution architects, and consultants), ensuring an optimal organizational structure and high service management standards.

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, Business, Information Technology, or a related discipline (Master’s or post-graduate qualification is an added advantage).
• Mandatory professional certification: TOGAF Enterprise Architecture Practitioner, Zachman Certified Enterprise Architect, or an equivalent vendor-neutral architecture certification.
• Additional advantages: Certifications in cloud architecture, security architecture, IT governance, or project management.

Experience & Technical Competencies

• Minimum of 10 years of experience working with large organizations on a similar scope, including at least 3 years in a senior leadership position managing enterprise architects and solution architects.
• Demonstrated banking (or equivalent) enterprise architecture experience, with deep technical competency in solution design and high-level design creation for major projects.
• Extensive exposure across application and business architecture domains such as banking, telecommunications, or retail.

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Job Summary

•  The Database Administrator oversees the full lifecycle of the Bank’s data platforms—including Oracle, SQL Server, MySQL, PostgreSQL, MongoDB, Big Data, and Data Lakes. The role holder is responsible for database installation, configuration, health monitoring, performance tuning, access security, and backup/recovery strategies, working closely with application developers, IT operations, and business teams to ensure operational efficiency, data integrity, and regulatory compliance.

Key Responsibilities

• Architecture & Implementation: Define database physical structures, security specifications, and data modeling requirements; install new or revised systems; create database objects; and support data loads and migrations.
• Performance Tuning & Maintenance: Monitor and optimize database performance through parameter adjustments, indexing, and tuning; implement new releases, patches, and upgrades; and design archiving and backup/recovery strategies.
• Security & Compliance: Implement and enforce rigorous database security, access controls, PII data protection, and standardized naming conventions while ensuring adherence to organizational policies.
• Backup & Recovery Management: Manage on-site backups, restoration, and recovery processes in coordination with off-site teams using platforms like RMAN and Commvault.
• Collaboration & User Support: Partner with Data Architects and development teams to ensure efficient code interaction, assist in business case development, and provide end-user training and stakeholder assistance.

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or a related discipline.
• Mandatory certification: Oracle Certified Professional (OCP) or its equivalent.
• Strongly recommended added certifications: MS SQL, MySQL, Postgres, MongoDB, and Operating System (Unix/Linux/Windows) certifications.
• Advanced knowledge of Database Security, PII Controls, and engineered systems like Exadata.

Experience & Technical Competencies

• Minimum of 5 years of hands-on experience as a Database Administrator administering Oracle, MS SQL, and open-source databases in mixed OS environments (Unix, Linux, Windows).
• Advanced Oracle DBA expertise in high-availability setups, including Real Application Clusters (RAC), Data Guard, and multitenant architectures.
• Extensive proficiency in RMAN backup/restore procedures, Commvault backup technology, database performance tuning, and cloud migration strategies.

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Job Summary 

• The role holder serves as the first line of support for cyber-related issues, working within the Cyber Security Operations Section to implement and maintain security policies, manage day-to-day cybersecurity infrastructure, and ensure 99.999% system availability. The analyst provides remediation, ensures technical vulnerability compliance, and supports security controls designed to protect the Bank.

Key Responsibilities

• Strategic Alignment: Contribute to the overall performance of the cybersecurity function and the achievement of the Bank’s strategic objectives.
• Security Operations & Configuration: Configure, manage, and upgrade firewalls, IDS, IPS, NAC, encryption tools, content filters, antivirus solutions, and logging systems.
• Policy Enforcement & Compliance: Assist in implementing information security policies, standards, procedures, and baselines while ensuring existing products comply with industry frameworks like ISO 27001 and PCI.
• Incident Troubleshooting & Support: Act as the first line of support for Level 1 and Level 2 issues impacting cyber security operations, troubleshooting and remediating technical vulnerabilities.
• Vulnerability & Change Management: Assist in coordinating patch and vulnerability management programs, supporting system custodians with security control implementations, and documenting operational changes and procedures.

Qualifications

• Bachelor’s Degree in Electrical Engineering, Computer Science, Information Technology, or a related field.
• Relevant certifications in information security or networking, such as CCNA, CCNP-Security, CEH, CISA, CISM, or operating system certifications in Microsoft Windows and Linux/Unix.

Experience & Technical Competencies

• At least 3 years of experience in IT user support, IT networks, network protocols (TCP/IP, Syslog, DNS, NetFlow), and administering Microsoft Windows and Linux/Unix operating systems.
• Working knowledge of programming/scripting (shell, Python) and web technologies (HTML, JavaScript, PHP) represents an added advantage.

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Role Summary

• The role holder is directly responsible for the strategic management, optimal performance, security, and availability of databases within the Bank. Overseeing the full lifecycle of databases—including installation, configuration, maintenance, and upgrades across platforms such as Oracle, SQL Server, MySQL, PostgreSQL, MongoDB, Big Data, and Data Lakes—the Deputy Manager ensures high system health, performance tuning, robust security access, and resilient backup/recovery strategies.

Key Responsibilities

• Team Leadership & Technical Direction: Supervise Database Administration Analysts, act as a Technical Lead to enforce best practices and standards, champion modern data management techniques, and lead the automation of patch deployments using Shell Scripting, PowerShell, Ansible, or Terraform.
• System Design & Implementation: Collaborate with infrastructure, application, and cybersecurity teams to design and deploy systems aligned with the Bank’s objectives, executing tactical service improvements, upgrades, and patching.
• Business Continuity & Disaster Recovery: Develop BCP strategies for core databases, ensuring continuous real-time replication to the DR site and rigorously testing business continuity plans.
• Security & Compliance: Implement rigorous security measures including access controls, encryption, and PII controls; lead regular security audits; and maintain ISO 20000 & 27001 documentation alongside Standard Operating Procedures (SOPs).
• Performance Tuning & Maintenance: Monitor and optimize database performance via query tuning and indexing, perform routine maintenance and troubleshooting, and maintain vendor relationships and contract alignment.

Qualifications

• Bachelor’s Degree in Computer Science or a related discipline.
• Mandatory certification: Oracle Professional Certification (OCP).
• Strongly recommended certifications: MS SQL, MySQL, Postgres, and MongoDB.
• Added advantages: Oracle Cloud Technologies (OCI) certification/migrations, OS certification (Unix, Linux, AIX), and working knowledge of Commvault backup technology.
• Advanced knowledge of Database Security and PII Controls Implementation.

Experience & Technical Competencies

• At least 8 years of in-speed, in-depth experience managing Oracle, SQL Server, MySQL, and open-source databases (PostgreSQL, MongoDB) in a high-workload environment utilizing mixed operating systems (Windows, Linux, UNIX), microservices, and virtualization/VMware platforms.
• Advanced Oracle DBA skills including High Availability setups (RAC, Data Guard), multitenant architecture administration, Exadata engineered systems, and RMAN backup/restore procedures.
• Proven expertise in database performance tuning, cloud migrations, database monitoring (Enterprise Manager, Splunk ITSI), and project management for database upgrades and implementations.