Job Opportunities at Al-Yusra

• In charge of all junior staff working within his/her section including Waiters, Waitresses and Stewards.
• Training of waiters in the use of computerized point of sale system, food and menu knowledge and top class service techniques.
• Tasking staff working under him /her by coming up with the outlets opening and closing duties and distributing each among staff.
• Recommends staffing requirements in the restaurant.
• Ensures the restaurant is clean at all times including all the windows, wall hangings and drinks cabinets.
• Inspects the food before it goes to the guest and ensures it is of the right quality and quantity.
• Arranges and holds briefings on a daily basis before service.
• Ensures the safety and proper use of all the equipment within the restaurant including Television sets, fridges, computers and all other electronics.
• Ensure all plants are watered and are in good conditions.
• Check service staff uniforms and general grooming and ensure all uniform requirements are met.
• Check table symmetry, tilting and alignment in all stations.
• Reports any repairs to the management for necessary action.
• Ensure the utmost cleanliness of the restrooms, and fill in the hourly washroom checklists after inspection.
• Update the timetable and daily shift allocations.
• Handle all customer complaints using the 4 step procedure.
• Report all kinds of disciplinary issues .i.e. lateness, absconding, theft, insubordination and any other gross misconduct

• Constantly monitor performance of all staff working under his/her section including Waiters, Waitresses and Stewards.
• Trained waiters in the use of computerized point of sale system, food and menu knowledge and top class service techniques.
• Daily allocation of tasks to junior staff by coming up with the outlets opening and closing duties and distributing each among staff.
• Accurate and up to date record of the restaurant inventory including chairs, tables, cutlery, crockery and crystals.
• Forecast and develop quarterly staffing plan for the restaurant.
• Monitor daily cleaning of the restaurant including all the windows, wall hangings and drinks cabinet.
• Inspects the food before it goes to the guest and ensures it is of the right quality and quantity.
• Arranges and holds briefings on a daily basis before service.
• Safety and proper use of all the equipment within the restaurant including Television sets, fridges, computers and all other electronics.
• Safe custody for all restaurant keys and the restaurant safety.
• Take necessary action on reported repair and maintenances needs within 24 hours.

• Ability to work efficiently under pressure
• Analytical skills and attention to details
• Leadership and integrity
• Good communication skills
• Interpersonal skills and team spirit
• Supervisory and people management skills
• Conflict resolution skills
• Passion for customer service and staff motivation
• Good computer skills

• Diploma/Degree in Food and Beverage service and sales or Service Advanced from a recognized institution
• Two years’ work experience on supervisory level in a restaurant set up

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• Protect company’s property and staff by maintaining a safe and secure environment.
• Observe for signs of crime or disorder and investigate disturbances.
• Act lawfully in direct defense of life or property.
• Apprehend criminals and evict violators.
• Take accurate notes of unusual occurrences.
• Report in detail any suspicious incidents.
• Patrol randomly or regularly building and perimeter.
• Monitor and control access at building entrances and vehicle gates.
• Watch alarm systems or video cameras and operate detecting/emergency equipment.
• Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
• Perform first aid in case of any injury.
• Perform any other duties as directed by management.

• Maintaining a safe and secure environment within the restaurant at all times.
• Continuously observance for signs of crime or disorder and investigate disturbances.
• Acting lawfully in direct defense of life or property within the restaurant.
• Timely apprehension of criminals and evicting violators.
• Take accurate notes and keeping up to date records of unusual occurrences.
• Immediately report in detail any suspicious incidents.
• Patrol randomly or regularly around and within the restaurant building and perimeter.
• Monitor and control access at building entrances and vehicle gates.
• Keenly and constantly watch alarm systems or video cameras and operate detecting/emergency equipment.
• Immediately call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
• Perform first aid in case of any injury.
• Alertness and vigilance.
• Flexibility.

• Certificate/Diploma/ in security management/ criminal studies from a recognized institution
• At least two years’ relevant working experience in similar role
• Certificate of good conduct

• Ability to work efficiently under pressure
• Attention to details
• Ability to work long hours
• Flexibility to work in alternate shifts
• Communication skills
• Interpersonal skills
• People management
• Keen and vigilant